Wikivoyage:Bug reports and feature requests

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Bug reports and feature requests relating to the MediaWiki software which powers Wikivoyage should be filed on Wikimedia's Bugzilla. Bugzilla is a bug reporting tool and organization system used by many software projects.

Bugs that are not directly related to the MediaWiki software should be discussed in the Wikivoyage:Travellers' Pub. When in doubt, discuss issues at the pub before filing a bug on Wikimedia's Bugzilla.

Wikimedia's Bugzilla was launched in August 2004 to replace the old MediaWiki bug tracker at SourceForge.

Reporting a bug[edit]

You've got a bug, and you're itching to report it. The first thing you should do is search for an existing bug. Someone may have already reported the bug. Searching first helps to prevent duplicates. To be effective, try multiple synonyms and rephrasings of what the bug might have been called.

Create account[edit]

The next step is to create an account, as accounts on Wikivoyage do not carry over into Bugzilla. You can put any name or alias in the name field. It does not have to be your real name. Log in using the password you receive in the confirmation e-mail (which can be changed in your preferences once you have logged in). When logging in enter your email address in the login spot.

Hiding your email address[edit]

Please note that (unlike on Wikimedia projects) your email address will be visible on threads you participate in, and on thread CC lists you have added yourself to. It is visible to everyone who is logged in. It is not visible to people who are not logged in. Your email address can not be hidden from logged-in readers. It is possible to create an additional web-based e-mail address, and then set it to forward email to your main email address. This prevents exposure of your real name or your main email address. Google Mail (Gmail) allows free email forwarding. One can automatically forward email from one Gmail account to another Gmail account, or to any email account. You can change your email address or name at anytime on Bugzilla. They are then changed in all bug threads you participated in. So if you decide later on to hide your main email address or name you can still do so. You can change your name on either or both of the Google email accounts also if you want to.

Details[edit]

Enter your bug! Select the product (usually MediaWiki), and you're ready to go.

To understand what the fields mean and how to write a useful bug report it is recommended to read mw:How to report a bug.

Updates on your bug[edit]

You will be emailed with updates on the status of your bug. Sometimes developers may reject, or misunderstand a bug report or feature request and close a report that you think is still valid. If you believe there's still an issue, you can reopen it and try to make a better explanation, or you can take it to the mailing list. If you do not want to get updates on your bug, you can state this in your email preferences.

Voting[edit]

See "Voting" at Wikimedia's bugzilla

Voting is a mechanism that allows you to show which bugs you care about. You can vote for a bug by clicking "Vote for this bug" towards the bottom of the page. You can change your mind later and remove your vote by going to the my votes page.

Note that developers are not obligated to implement a request just because it has a large number of votes.

Etiquette[edit]

See "Bugzilla Etiquette" at Mozilla's bugzilla

Bugzilla is a place to notify developers of bugs and contribute information that would be useful in the fixing of the bugs. It is not a place for advocacy viz. "I REALLY WANT THIS BUG FIXED!" With that in mind, please keep the following rules in mind when using Bugzilla:

  • Contribute useful comments; useless comments (i.e. advocacy) decrease the signal to noise ratio
  • The developers are under no obligation to fix your bug or add a feature you want.
  • No personal abuse: do not make threats like "I will not edit Wikivoyage until this bug is fixed"
  • Don't mess around with fields unless you are the bug's assignee or you know what you are doing, instead, comment on the suggested change
  • Don't whine about WONTFIX decisions
  • Applicability varies, but when in doubt, follow the rules

If you see someone not following these rules, politely mention it to them via private email: do not bugspam some more by chastising the user for their conduct publicly.

Linking to bugs from Wikivoyage[edit]

You can link to bugs using the bugzilla: interwiki prefix. For example, type [[bugzilla:1000]] for bugzilla:1000.

The mediazilla: prefix can be used for linking to any static page in Wikimedia's Bugzilla. For example, type [[mediazilla:index.cgi]] for mediazilla:index.cgi.

You can also use Template:Tracked to track your bug on a talk page.