Rail travel in Japan

Understand

Japan's railways are fast, highly efficient and cover the majority of the country, making this the transport mode of choice for most visitors. The first and most confusing aspect of Japan's railway system (especially within large cities like Tokyo) that you will encounter is the overlap of several private railway networks with the JR network. Tokyo also has two separate metro systems to add to the confusion. Being aware of this one fact will substantially reduce the confusion you experience trying to understand railway maps and find your way around.

Visitors are usually astounded to find that Japanese trains, like other forms of mass transit, nearly always leave and arrive promptly on time, following the published schedule to the minute. If you are late, you will miss the train!

Note that most trains do not operate 24 hours, for example in Tokyo they do not run in the early morning c. 01:00-05:00. If you are planning to be out late and are relying on the train to get home, be sure to find out when the last train is leaving. Many bars and clubs are open until the first train runs again in the morning, so keep this in mind as another option.

JR network

The JR network is extensive as one would expect from what used to be the national rail system. The JR group operates the Shinkansen lines, as well as a multitude of regional and urban mass transit lines. In the countryside the group companies also run bus services to connect places that don't have a rail service. However, the JR network is not a monopoly and particularly within major conurbations there are other private rail networks.

Interestingly, people refer to JR in Japanese by its English initials, "Jay-Arru." Hopefully even non-English speakers can help you find a station if you ask.

Japan Rail Pass

By far the best option for visitors who plan to do a lot of travelling is the Japan Rail Pass, which allows unlimited travel on almost all JR trains, including the Shinkansen, for a fixed period of 7, 14 or 21 days (map of Japan Rail Pass coverage). The 7-day Rail Pass in Ordinary (Standard) Class is ¥29,110; by comparison a round-trip between Tokyo and Osaka on the bullet train costs ¥27,240. The 14-day and 21-day ordinary passes cost ¥46,390 and ¥59,350, respectively. Green Car Rail Passes cost ¥38,880, ¥62,950 and ¥81,870 for 7, 14 and 21 days, respectively, and include unlimited travel in Green Car seating (See "Green Cars" below). Note that arriving to an airport and leaving from another (i.e. arriving in Tokyo and leaving from Osaka) can save you from making a round-trip or a loop, and can make these passes less attractive.

The pass can only be purchased outside of Japan from specific vendors listed on the official website which includes Japanese airlines JAL and ANA if you are travelling with them. Additionally there are many vendors who will purchase one for you for a markup or fee. Although the price is in Japanese Yen, you will generally pay in your local currency with the local price altered usually monthly or weekly depending on the exchange rate and the vendor. Upon purchase, you are given a paper Exchange Order, which can be exchanged at most larger JR stations in Japan, including all of the stations nearest to airports, for the Rail Pass itself. At the time of exchange, you will need to have your passport with you, and know the date upon which you will want the Rail Pass to start. Dedicated counters specifically for Rail Pass exchanges are available at Tokyo, Shinjuku and Nagoya stations; wait times are little and as soon as you receive the pass you can start making free seat reservations immediately at the counter (recommended if you're travelling on less-popular routes that might fill up, or if you are travelling with a large group).

The rail pass does have a few exceptions:

If you travel on the Tokaido, San'yo, or Kyushu Shinkansen you are not allowed to travel on the faster Nozomi or Mizuho services - the full fare has to be paid.
Most trains on the Tohoku Shinkansen (Tokyo-Sendai-Aomori) and Hokuriku Shinkansen (Tokyo-Nagano-Kanazawa) have a premium first class cabin known as "GranClass". You cannot use GranClass with any Japan Rail Pass unless you pay the limited express fare and GranClass fare (i.e. about ¥17,000 between Tokyo and Aomori on the Hayabusa).
You must also pay extra surcharges for most overnight trains, and for JR trains that travel on non-JR track.

Regional JR companies also sell their own passes that cover only parts of the country. They are generally poorer value and you'll have to plan pretty carefully to make them pay off: in particular, none are valid for travel between Tokyo and Kyoto/Osaka. Unlike the main Rail Pass, these can only be purchased in the country (at any major JR station), but they're still for most part limited to visitors. From north to south:

Hokkaido: JR Hokkaido Rail Pass
Tohoku: JR East Rail Pass (also covers Kanto and some private rail lines); JR East Kanto Area Pass (ONLY covers Kanto and some private rail lines)
Chubu: none
Chugoku: JR West San'yo Area Pass; JR West San'yo-Shikoku-Kyushu Rail Pass (Includes all of Shikoku and all or part of Kyushu)
Shikoku: Shikoku Free Kippu, Shikoku Saihakken Kippu
Kyushu: Kyushu Rail Pass

When you make any rail journey (even if you obtained a ticket using your Rail Pass), you will need to show the Rail Pass at the manned ticket barrier. This is inconvenient if there is a queue, but it is usually acceptable to flash your pass at the ticket-taker as you slip past the other customers transacting business with JR.

Seishun 18 Ticket

The Seishun 18 Ticket (青春18きっぷ Seishun jūhachi kippu) is the most economic deal for travel in Japan, offering five days of unlimited train travel for just ¥11,850. Better yet, unlike the Rail Pass, the days do not have to be consecutive. You can even split a ticket so that (for example) one person uses it for two days and another for three days. The main catches are that tickets are only valid on local trains and that tickets are valid only during school holidays (March–April, July–September, December–January), so you need good timing and plenty of time on your hands to use it.

See also: Seishun 18 Ticket

Buying a long-distance ticket

Ticket machines for the JR at Iidabashi Station, Tokyo.

Standard JR tickets are usually split into two categories:

Basic Ticket or joshaken (乗車券): These tickets cover the basic fare for trains operating between two stations/areas. Stopovers are permitted on long trips, though you must stay on the ticketed route and cannot backtrack. Tickets are valid for 2 days for journeys over 100km, 3 days for journeys over 200km, and then one day for each additional 200km.
Limited Express Ticket or tokkyuken (特急券): With a few variants on the name, limited express tickets are purchased for premium long-distance trains, including the Shinkansen. Generally, unreserved tickets are valid for unreserved seats on any service, while reserved tickets are valid for a specific train.

At major stations there will be an obvious travel section where you can buy your ticket from a human being (look for the little green sign of a figure relaxing in a chair or ask for the midori no madoguchi みどりの窓口, literally "green window"). Since you probably need to know the train times and may want to reserve a seat as well this is a good thing. Generally speaking you can make your desires known by means of hand waving and pointing at destinations if the staff are unable to speak English. Writing down information helps as most Japanese have a much easier time reading English than hearing it.

For express trains that require a surcharge and seating reservation, you will usually be able to find a staffed window. However, some trains have their own specific machines to do this. First, buy a regular train ticket to your destination. On the touchscreen machines, there will usually be a button for express services. Choose the name of the service you wish to travel on, your destination, preferred departure time and seating preferences, and then insert the surcharge amount. You will be issued a reservation card showing the departure time and your seat number. You must also have either a travel ticket, pass or smartcard to get through the ticket gates: a surcharge on its own is not valid for travel.

For unreserved local trains, just use your smart card. If the fare happens to cost more than you had left on the card, you can pay the difference at a ticket counter or fare adjustment machine at the destination station.

Buying a short-distance ticket

Over short distances (such as in major cities like Tokyo, Kyoto, Osaka, etc.) you can use a smart card to cover your entire journey. Fares will be calculated and deducted based on your start and end stations. If for some reason you don't want a smart card, you can still buy train tickets the way everyone used to.

Train tickets are priced by distance, so there will always be a map above the ticket machines. Near the center, the current station is usually marked in red with "当駅" (tōeki). Around it will be all other stations you can get to with a price below them. The nearer stations have the smaller numbers (e.g. the closest stations will probably be about ¥140, more distant ones rising to perhaps ¥2,000). As long as you stay on the same rail system, you can take any route and transfer between trains for free.

To buy a ticket, insert coins or cash into the ticket machine. As you do, options will light up for the tickets you can buy with that amount of money. Usually you just need a regular ticket for the correct amount, but for some journeys you may need to purchase a transfer fare or some other special option.

The coin slot is large so you can insert multiple coins at once. They never accept ¥1 or ¥5 coins as payment, but will pass them through without complaint. One trick is to dump your whole change purse in; whatever change you get back will be in the largest coins possible, reducing the amount of small change you're carrying.

When you enter the fare gates, it will return your ticket to you. Don't throw away the ticket yet; you have to insert it again when exiting the fare gates at the end of your journey.

If you cannot figure out the price, buy a minimum fare ticket and pay when you arrive at your destination. You can either present your ticket to the staff at the gate, or pay the balance at the "Fare Adjustment" machine. Look for a small ticket vending kiosk near the exit, but still inside the gate. Insert your minimum fare ticket and pay the balance indicated on the screen.

Train types

JR pioneered the famous Bullet Train, known in Japanese as Shinkansen (新幹線), and with speeds nudging 320 kilometers per hour (360 km/h in the near future), these remain the fastest way to travel around the country. Note that Shinkansen do not run at night, and e.g. the last departures from Tokyo towards Kyoto and Osaka are around 21:00.

On the newer and recently refurbished bullet trains, smoking is not permitted except in a designated smoking room located between cars. Also, some bullet trains are not equipped with vending machines. Food and beverage services for most trains are generally available through an at-seat wagon cart service, although some slower services (like the Kodama below) do not have food or beverage service at all, which means you will have to purchase items for consumption before boarding.

Tokaido/San'yo/Kyushu Shinkansen

The most important, most-travelled shinkansen route in the country is the Tokaido Shinkansen, which links Tokyo with Nagoya, Kyoto and Osaka. This line continues from Osaka to Okayama, Hiroshima and Fukuoka (Hakata station) as the San'yo Shinkansen, then to Kumamoto and Kagoshima as the Kyushu Shinkansen.

There are a total of six different types of services operating on the Tokaido, San'yo and Kyushu Shinkansen lines. These can all be grouped into three types, reflecting the number of stops made:

Nozomi (のぞみ), Mizuho (みずほ)

These two services are the fastest, making stops only at major cities. The Nozomi is the primary service that runs through both the Tokaido and San'yo Shinkansen lines, though some other Nozomi trains run only between Tokyo and Osaka. A one-seat journey on the Nozomi from Tokyo to Osaka takes 2 hours 30 minutes, while trips from Tokyo to Fukuoka take 5 hours. Seamless transfers can be made at Fukuoka between the Nozomi and Kyushu Shinkansen trains: Tokyo to Kumamoto is 6 hours, and the full run from Tokyo to Kagoshima is about 7 hours.

The Mizuho, on the other hand, is restricted to services on the San'yo and Kyushu shinkansen between Osaka and Kagoshima, with trips operated during the morning and evening "peak" hours. Mizuho trains run from Osaka to Kumamoto in 3 hours, and Osaka to Kagoshima in 3 hours, 45 minutes.

A small surcharge on top of the Shinkansen fare is required, and seat reservations are mandatory for all but three cars on the train. Most importantly for tourists, the Japan Rail Pass is NOT valid on Nozomi or Mizuho trains.

Hikari (ひかり), Sakura (さくら)

These are the fastest services valid with the Japan Rail Pass, making a few more stops than the Nozomi or Mizuho. On the Tokaido Shinkansen, there are usually two Hikari trains per hour that depart from Tokyo: One train terminates in Osaka, and the other continues on the San'yo Shinkansen, terminating in Okayama. West of Osaka there is generally one Sakura train per hour (two during commuting hours) that runs from Osaka to Fukuoka and on to Kagoshima. Other Sakura services run only between Fukuoka, Kumamoto and Kagoshima on the Kyushu Shinkansen.

If you use the Hikari or Sakura with a Japan Rail Pass you will typically need to transfer at least once for long journeys. For trips on the Tokaido and San'yo Shinkansen, Shin-Osaka is the best location to transfer between services, with Shin-Kobe, Okayama, and maybe Himeji as alternatives for some connections.

Departing Tokyo with these services you can reach Osaka in 3 hours, Fukuoka in 6 hours, Kumamoto in 7 hours and Kagoshima in 8 hours. From Osaka you can get to Fukuoka in less than 3 hours, Kumamoto in 3 hours 30 minutes and Kagoshima in 4 hours 15 minutes.

Kodama (こだま), Tsubame (つばめ)

Also valid with the Japan Rail Pass, these are the all-stations services stopping at every shinkansen station on the route. Tokaido Shinkansen Kodama services generally run from Tokyo to Osaka, or Tokyo to Nagoya. Separate all-station Kodama services run on the San'yo Shinkansen, and Tsubame trains run only on the Kyushu Shinkansen between Fukuoka, Kumamoto and Kagoshima. While Tokaido Kodama trains operate a full 16-car consist, San'yo Kodama and Kyushu Tsubame services may operate with fewer cars, so be sure to check the signs on the platform for your proper boarding location.

Other Shinkansen Routes

Japan's other bullet train routes are operated by JR East and radiate north of Tokyo station. These include:

Tohoku Shinkansen to Sendai, Morioka and Aomori, soon to continue to Hokkaido
Akita Shinkansen to Akita, coupled with Tohoku Shinkansen trains as far as Morioka
Yamagata Shinkansen to Yamagata and Shinjo, coupled with Tohoku Shinkansen trains as far as Fukushima
Joetsu Shinkansen to Yuzawa and Niigata
Hokuriku Shinkansen to Nagano, Toyama and Kanazawa

Other JR Train Types

Other JR services, particularly suburban ones, use the following generic labels:

Regular (普通 futsū, 各停 kakutei or 各駅 kakueki) - local service, stops at every station
Rapid (快速 kaisoku) - skips approximately 2 out of 3 stops, no surcharge
Express (急行 kyūkō) - skips approximately 2 out of 3 stops, requires a surcharge
Liner (ライナー rainaa) - skips approximately 2 out of 3 kyuko stops, requires a surcharge
Limited Express (特急 tokkyū) - skips approximately 2 out of 3 kyuko stops, requires a surcharge and usually a reserved seat as well

Green Cars

Express services may offer first-class Green Car seats. Given that the surcharge of almost 50% gets you little more than a bit of extra leg room, most passengers opt for regular seats. However, if you really need to ride a particular train for which the regular seats are full, the Green Car is an alternative. The JR pass is available in two types "Ordinary", which requires paying the surcharge to use the Green Car, and "Green", which includes Green Car seats at no additional charge.

Depending on where you travel in Japan, Green Cars do have some little perks. On the premium Nozomi and Mizuho (not valid with the rail pass) you are greeted by a female attendant who will bow to you as you enter the train and check your tickets in place of the train conductor. Depending on the day and time that you travel, Green Cars can be less crowded and quieter than the regular cars, but, of course, during Golden Week and other high-peak travel periods, all bets are off.

GranClass

Most trains operating on the Tohoku and Hokuriku Shinkansen offer a premium Green Class experience known as GranClass (グランクラス). The service can be equated to international business class on an airline and features 18 wide, power-reclining "shell seats" in a 2+1 configuration.

GranClass on the fastest services offer a personal in-cabin attendant, an increased selection of soft drinks and alcoholic beverages, and premium quality food items made with local ingredients. GranClass may also be offered on slower, stopping services during the morning and evening peak periods, but food and attendant services will not be available.

A special GranClass fare structure is in place for these services. Holders of the Japan Rail Pass and JR East Rail Pass will need to pay the limited express fare *and* the GranClass fare to travel in GranClass. Even if you have a Green Car pass, it will still cover just the basic fare - however, trains with GranClass also offer regular Green Car seating which can be used for no extra charge with the Green Car pass.

Smoking

Smoking is not allowed on suburban trains. While it is currently permitted on long-distance services in designated cars and vestibules, JR companies are starting to ban smoking on many routes.

Presently, smoking is not permitted on nearly all JR trains in Hokkaido and Kyushu, along with all JR East Shinkansen services north of Tokyo and most JR limited express trains in the Tokyo area, including the Narita Express to/from Narita Airport. The new N700-series bullet trains, now in service on the Tokaido and San'yo Shinkansen, have segregated smoking compartments within the train; smoking is not permitted in the seating areas. Refurbished 500-series bullet trains in service on San'yo Shinkansen Kodama runs also have separate smoking rooms.

Usually non-smoking trains are marked in timetables with the universal no-smoking sign, or with the Japanese kanji for no smoking (禁煙; kin'en). Note that if you do not smoke, sitting in a smoking car for a long trip can be very unpleasant.

Making a reservation

A seat reservation ticket from 2008 for a *Hikari* bullet train service, printed in both English and Japanese.

On Shinkansen and tokkyū trains, some of the carriages require passengers to have reserved their seats in advance (指定席 shiteiseki). For example, on the 16-carriage Hikari service on the Tokaido Shinkansen, only five of the carriages permit non-reserved seating, all of which are non-smoking (禁煙車 kin'ensha). On a busy train, making a reservation in advance can ensure a comfortable journey. Especially consider it if you're travelling in a group, as you're unlikely to find 2 seats together, let alone more, on a busy train.

Making a reservation is surprisingly easy, and is strongly advised for popular journeys (such as travelling from Tokyo to Kyoto on a Friday evening, or taking a train from Nagoya to Takayama). Look out for the JR Office at the train station, which bears a little green logo of a figure relaxing in a chair - and ask to make a reservation when you buy your ticket. The reservation can be made anywhere from a month in advance to literally minutes before the train leaves. Note that the opening hours of these offices (dedicated to long distance travels) are more limited than the ones for local trains: they may be closed early in the morning or late in the evening.

If you are a Japan Rail Pass holder, reservations are free: simply go to the JR Office, and present your Rail Pass when requesting a reservation for your journey. The ticket that you are given will not allow you to pass through the automated barriers though - you'll still need to present your Japan Rail Pass at the manned barrier to get to the train.

Without a pass a small fee will be charged, so a non-reserved ticket may be preferable to a reserved ticket, particularly if you are boarding at Tokyo or another originating station where all the seats will be open anyway.

Foreigners can make train advanced reservations for JR East trains on the internet, in English, at the JR East Shinkansen Reservation website. This website allows regular travellers and Rail Pass holders alike to reserve seats on JR East-operated Shinkansen and Limited Express lines. On the other hand, it does not allow you to make a reservation on the Tokaido, San'yo or Kyushu Shinkansen lines, which are operated by other companies. Seat reservations may be made anywhere from one month up to three days before the date of travel, and your ticket must be picked up at a JR East ticket counter any time up to 21:00 on the day prior to departure. Also, the basic fare is *not* included in the seat reservation cost, unless you have a valid rail pass. One advantage to this website is that advance seat reservations can be made on the Narita Express from Tokyo to Narita Airport.

If you are in Tokyo, you can also take advantage of the JR East Travel Service Center for foreigners at Tokyo and Shinjuku stations. You can easily exchange rail pass vouchers, purchase tickets or make seat reservations with staff that speak English, Chinese and Korean. The service center is open every day 07:30-20:30, and an international ATM can be accessed 07:30-22:00.

Luggage

On all bullet trains and limited express services, there is an overhead rack where personal items and small luggage can be stored. There is also a limited amount of space at the rear of each car for a few large suitcases, though bringing large luggage is generally discouraged for personal space and comfort considerations, both for yourself and other passengers. As an alternative to bringing large luggage on the train, you may wish to look into a luggage delivery service which in Japan is a highly efficient and economical way to transport your luggage. For example, a 20 kg (44 lb.) suitcase measuring not more than 140 cm (55 in.) total in length, width and height costs around ¥1700 to transport between Tokyo and Kyoto on Yamato with next day delivery. Long distance deliveries (i.e. Tokyo-Fukuoka) can take two days, and one extra day must be added for deliveries to an airport. Most hotels and convenience stores will be able to make the necessary arrangements for you and accept payment.

A small number of bullet trains are installing luggage racks in response to travel from overseas visitors. Most Hokuriku Shinkansen trains operating between Tokyo and Toyama/Kanazawa will have luggage racks installed in even-numbered standard class cars and the green car by the end of 2015.

Private railways

If the option is there for your journey, the private railways are often cheaper than JR for an equivalent journey. However this is not always the case as changing from one network to another generally increases the price. Most private railways are connected to department store chains of the same name (e.g. Tokyu in Tokyo) and do an excellent job of filling in the gaps in the suburbs of the major cities. Private railways may interpret the service classes above differently, with some providing express services at no additional charge.

Kobe, Kyoto, Nagoya, Osaka, Sapporo, Sendai, Fukuoka, Tokyo and Yokohama also have subway (underground) services. For seeing the sights within a particular city, many offer a one day pass, often between ¥500 and ¥1000 for an adult. Tokyo has several types of day passes, which cover some subway lines but not others. The full Tokyo subway pass (which does not include the JR Yamanote Line) is ¥1000.

Women-only cars

To provide a sense of safety and security for female passengers, many of the JR and private commuter rail lines in Japan reserve a car for women only during the morning and evening rush hour. These cars are identified by special placards and stickers on the train and platform, which also designate the times that women-only cars are in effect. Also, some limited express trains operated by JR West to and from the Kansai region have reserved seats specifically for women and their children. You will find men sitting in "women-only" seats, but they will make way if requested to do so. Normally, the first and last carriages are designated "women-only" during the morning rush time.

Overnight by train

See also: sleeper train

Overnight trains in Japan, containing the prefix shindai (寝台) but more commonly known as Blue Trains because of the blue color of the sleeping cars, were once an icon of the entire country. Numerous services would run regularly, bringing the Japanese to different parts of the country in a timely, efficient manner. These days, however, with ageing train equipment and other modes of transportation becoming easier and sometimes cheaper (e.g. Shinkansen trains and overnight buses), overnight trains have slowly been discontinued.

As of 2015, only these regularly-scheduled overnight train services remain:

Cassiopeia, Tokyo - Hakodate - Sapporo
Sunrise Seto, Tokyo - Okayama - Takamatsu (during the high season, continuing to Matsuyama)
Sunrise Izumo, Tokyo - Okayama - Kurashiki - Izumo
Hamanasu, Aomori - Sapporo (Technically not a shindai train but operates overnight)

With the opening of the Hokkaido Shinkansen, the Cassiopeia and Hamanasu are expected to be withdrawn from service in late March 2016.

For most of these services, three separate fares will have to be paid: The basic fare and limited express fare, which are both based on distance, and the accommodation charge, which is fixed over the entire journey. Lodging ranges from carpet spaces - where you literally sleep on the floor - to bunk bed-type compartments, to private rooms with a shower and toilet. The Japan Rail Pass will cover only the basic fare: if you sleep in a bunk bed or a private room, then the limited express and room fares will have to be paid. A few trains have seats or carpet spaces that are fully covered by the Rail Pass. On some trips that run over non-JR tracks, the basic and limited express fares for that portion of the trip will also have to be paid.

Some additional overnight services are added during periods of high demand, such as Golden Week, New Year's and the summer months. Among these is the very popular Moonlight Nagara service between Tokyo and Ogaki (located between Nagoya and Kyoto). The Moonlight Nagara, and certain other extra services, are classified as Rapid trains with regular seating. As such, these trains can be used with the Seishun 18 Ticket - and tend to get crowded when they run.

There are a few drawbacks to overnight train travel. In most cases you cannot book the train until you arrive in Japan, by which point the train might be sold out (unless a helpful Japan resident purchases the tickets for you in advance of your arrival). Some overnight trains are also subject to cancellation on the day of departure if inclement weather is expected along the route.

The alternative to travelling overnight by train is to travel by bus - but if you have a Japan Rail Pass, there is another way that you can go about travelling by night - and it can be relatively easy. The key is to split up your journey, stopping at an intermediate station en route to your destination and resting at a nearby (and preferably cheap) hotel. In the morning, take another train toward your destination to complete the trip. The Rail Pass will cover your train journey: your only responsibility is paying for the hotel room. If you can find accommodations in a smaller city, the chances are good that you will pay less for it compared to lodging in bigger cities such as Tokyo... not to mention you will have your own bed, bathroom and toilet. Toyoko Inn business hotels are sprouting up all over Japan - most of them near train stations - and are a great example.

With careful planning and research, you will be able to find an overnight itinerary that works for you. For example, using the Shinkansen you could sleep in Hamamatsu on a trip from Tokyo to Kyoto, or in Himeji on a trip from Tokyo to Hiroshima. For a trip north from Tokyo to Hokkaido you could choose to rest in Aomori.

If you have some extra money, consider forwarding some of your luggage to your destination using a luggage delivery service; this will make the trip much easier.

Deluxe Excursion Train

See also: tourist trains

In recent years, the various Japan Railway companies have announced brand new sleeper trains with deluxe accommodations. The first such train, Seven Stars in Kyushu, was unveiled in 2013 by JR Kyushu, who coined the phrase cruise train due to its long and various itineraries. The Seven Stars in Kyushu appropriately operates in Kyushu and contains 14 deluxe suites, a lounge car and a dining car. Fares start from ¥210,000 for a one night journey and ¥480,000 for a three night journey that includes one night at a ryokan (per person, double occupancy). Despite the high cost, the excursion train has proven to be so popular that JR Kyushu holds a ticket lottery to determine who can order tickets. For example, there were over 6,800 applications for the 210 suites available for train runs between October 2015 and February 2016.

Due to the success of Seven Stars in Kyushu, other JR companies are following suit with their own excursion trains. In 2017, JR East will introduce the Train Suite Shiki-shima and JR West will introduce the Twilight Express Mizukaze.