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What to do if my ÖBB RailJet train is cancelled?[edit]

I'm going to the World Bodypainting Festival on the last weekend of July. What worries me is how I'll get back home from there.

I've booked an ÖBB RailJet train on the morning of Monday 31 July from Klagenfurt at 09:39 to Vienna at 13:35. My flight back home to Finland leaves Vienna Airport at 19:20 in the evening. So if everything goes well, I'll have plenty of time to get there.

But what if everything doesn't go well? What if the train gets cancelled? Currently the ÖBB track information site doesn't show any planned interruptions or cancellations for RailJet trains between Vienna and Klagenfurt, but that doesn't mean something can't still come up.

If I don't reach Vienna by 18:00 in the evening, I'll miss my flight. I'll have to spend another night at a hotel and book another flight to Finland. This will cost me at least 600 € extra, which I'm hoping to avoid.

I am ready to allow for the train to be delayed up to 3 hours, I can still reach my flight then. If there's another train, I can buy a ticket to there. However, I have a Sparschien ticket, which isn't transferable. Can I still use the ticket on the new train if the intended train was cancelled?

But if all the trains get cancelled, I'm stuck in Klagenfurt. Eventually I'll die there if I can't get out in a few days.

Will ÖBB be providing replacement buses from Klagenfurt to Vienna, or at least somewhere along the route, if the train gets cancelled? Judging by what I've found on the Internet, they usually do, but not always. Sometimes they just leave passengers stranded.

And if I miss my flight, can I just go to Vienna Airport and book another flight there at a sales counter, or will I have to phone home and ask someone to do it for me online? If the flight only leaves the next morning, can I spend the night at the airport or do I have to book a hotel room?

I have e-mailed ÖBB about this question but they haven't answered. Asked by: JIP (talk) 18:58, 20 July 2017 (UTC)

There is such a thing about worrying too much. There are regular trains between Klagenfurt and Vienna, with a departure every two hours and a trip taking a little over 3:45. Getting from downtown Vienna to the airport is a breeze. You have plenty of time to make it to your flight even if by some incredible piece of bad luck your train was cancelled for no reason. These are two major cities, and would not be left without rail connection for an extended period. The Austrian railroad is very reliable and punctual and is not known for stranding passengers. But if you are stranded, Vienna is only a four-hour drive away from Klagenfurt and there is regular bus service to Vienna via WESTbus [1]. So you're unlikely to die there, fortunately. Finally, you can usually buy tickets at the airport in the very unlikely eventuality you were to miss your flight. Have a nice trip. --Xuxl (talk) 19:30, 20 July 2017 (UTC)
The WESTbus service only provides two connections: One at 07:30 in the morning, which is before my train leaves, and another one which only arrives at Vienna after 18:30, meaning I will have no time to catch my flight. But if it were happen for me to depend on WESTbus, I could try to spend the night either in Klagenfurt or in Vienna. But I would still need a new flight. JIP (talk) 21:22, 20 July 2017 (UTC)
Unfortunately Flixbus is no alternative, either as they bunch their departures to be five minutes ahead of Westbus - oh the joys of capitalist competition! Hobbitschuster (talk) 22:19, 20 July 2017 (UTC)
Yeah I also think you should be fine. If ÖBB has to cancel the trains, they will likely offer some form of alternative transportation for their customers (and even if it takes hours more, you'd still be fine) and if some event were to befall Austria that shuts down all rail lines and all roads between Vienna and Klagenfurt for a day, I think missing your plane would be one of your lesser concerns. Do enjoy yourself and have a safe trip! Hobbitschuster (talk) 19:54, 20 July 2017 (UTC)

Judging by http://www.zugfinder.de, the train RJ 534 I'm going back from Klagenfurt to Vienna only stays at Klagenfurt for two minutes. That means I have all of two minutes from the train arriving at the station to get on board. If I don't manage it, I'm stuck in Klagenfurt. And what's more, it will be my own fault, not ÖBB's, which means that any possible further expenses to get back to Finland will be paid by me, not by ÖBB or my insurance company. Only a few seconds' delay on getting on board the train could cost me almost 1000 € extra plus loss of income on the next day.

Still, I did the same trip last year, only the festival was in Pörtschach, not in Klagenfurt. I left back home on the same train, and judging by the timetable, it only stayed in Pörtschach for one minute. I still managed to get aboard the train.

Will ÖBB trains wait for all passengers on the platform to come aboard or will they depart punctually on schedule, regardless of passengers? JIP (talk) 23:45, 22 July 2017 (UTC)

I don't understand, what takes so long in getting on a train? You know which platform it is arriving at, right? And you'll be at the platform before the train arrives, right? So you just wait for the doors to open (or you push the button) and you get on. That takes all of a few seconds. If you need to find your seat, you can walk around in the train as well. Hobbitschuster (talk) 18:50, 23 July 2017 (UTC)
No offense, but I think you have traveled on trains before? Stations all over the world have information billboards or screens, in visible locations, saying at which track the next trains arrive and depart. Be at the station at least 10-15 minutes before the train should be there according to the schedule. Read on the billboard/screen at which track your train will arrive, go to that platform, wait for the train and enter it. As a side note, trains rarely if ever wait for passengers.
You travel between two major cities in a western country. In the unlikely event that the train will be canceled or delayed the train company will definitely inform the passengers, if needed arrange alternative transport for you and the other passengers going to Vienna.
As well, in the worst case you can probably travel by taxi from Klagenfurt to Vienna airport; given that you will be at a railway station there are probably taxis right outside. Not cheap, but probably much cheaper than having to buy new flight tickets, accommodation etc. and definitely much less hassle. Have a nice trip. ϒpsilon (talk) 19:33, 23 July 2017 (UTC)
I took a test today about my time to get on board a train. I got on a local train at Leppävaara railway station in Espoo and recorded the exact time. I sat on a bench until the doors opened, and then got on board the train. It took 18 seconds.
However, that was at a time when the train and the platform were relatively empty. In Austria, I'm travelling back home after the World Bodypainting Festival. Thousands of other people are also travelling back home after the festival. There might be huge queues at the station.
I understand the train cannot wait for everyone who has a ticket to get on board. They don't even know everyone who has a ticket. But if there's people queuing right at the door to get on board, can the train simply close the door right in front of someone's nose? JIP (talk) 22:45, 23 July 2017 (UTC)
Unlike airplanes trains do not wait for people showing up late. But if you are on the platform in time, you will be on the train. Trains do not shut the doors and depart while people are still boarding. Like someone said before, you worry a bit too much. Have a nice trip. :) Jahoe (talk) 09:07, 24 July 2017 (UTC)
I have never seen a long distance train platform sufficiently crowded for it to impede safe and speedy boarding. On metros and light rail, sure. But not on long distance trains. True, that experience is mostly from Germany, but Railjet and ICE are targeted to similar demos in similar places. That said, the earlier you are on the platform, the less can get in the way. If you have a seat reservation, there should also be some overview where the car with your seat is supposed to stop (at least they have that in Germany). If you fear the train to be crowded, get a seat reservation; they are available separately from a ticket and should cost single digit Euros. Have a look here Hobbitschuster (talk) 11:49, 24 July 2017 (UTC)

Both my mother and my uncle have said that the train is not automatic, there is a conductor who checks if there are people still boarding the train and will make the train wait until they all are aboard. The train will of course not wait for anyone not already on the platform. Is this also true for Austrian Railjet trains? I have asked ÖBB but all they have replied is that it's a 2 minute interval between arrival and departure, and the doors stay open less than that, although they didn't say how much less.

Given that I'm already on the platform by the time the train arrives, if I'm standing right in front of the door and there are no people coming out, I can get on board the train in less than ten seconds. My only worry is that there will be people in front of me blocking the way or I'll be standing too far from the door to reach it.

My mother and my uncle said that the train will wait for people already boarding to get on the train. For example, if the boarding time is 1 minute 30 seconds, but after that time it takes an additional 5 seconds for someone to get on board, the boarding time will be 1 minute 35 seconds. Is this true in practice with ÖBB? JIP (talk) 21:45, 25 July 2017 (UTC)

Safety practice throughout Europe dictates that the conductor looks up and down the train to check that passengers have finished boarding. Then he blows a whistle (either a real one or an electronic audible signal) and looks up and down the train again. Only after he sees that all the doors are free of obstacles (that includes boarding passengers of course) he's allowed to turn the key that closes the doors.
I'm a bit older now and have traveled by train for decades. Believe me, I've not seen problems like this.
Try to focus on the purpose of your trip. I've not done bodypainting yet, but it seems big fun to me. ;) Jahoe (talk) 07:21, 26 July 2017 (UTC)

In the end, I got from Klagenfurt to Vienna without hassle. I bought a ticket to the 07:39 Railjet train to Vienna and was able to board it easily. There were surprisingly many people coming out of the train in Klagenfurt, as it was a long-distance train to Vienna but had only come from Villach. I had to wait about 10 to 15 seconds for people to come off the train, but then I just got on board. I hadn't looked in advance where my seat was, but it turned out it was just in the car I had just entered.

The trip to Vienna was pretty much uneventful. There were no cancellations, replacement vehicles, or even delays. I went to Henry am Zug to eat and when I came back I found that some woman had taken my seat. I told her it was my seat and she moved away.

In Vienna, however, I almost missed my train to the airport. I had four hours of time to spend in Vienna so I went to the Vienna natural history museum. I didn't keep track of time and only got out of there when I had one hour left of the time I had allotted to spend there. I was planning to go to a restaurant near the Austrian national opera to eat a Wiener Schnitzel but found out I didn't have nearly enough time, so I skipped it.

I went back to Vienna central railway station and was about to board a train to the airport but found out that the train was nowhere in sight, only a train to Bratislava. Then I looked across the platform and saw that my train was at the opposite end of the platform, leaving in two minutes. I hurried on board the train and reached it with less than one minute to spare. Then I got to the airport and had one hour to spend at the gate before my flight back home to Finland started boarding. I was among the last people to be allowed to board. JIP (talk) 21:55, 4 August 2017 (UTC)

Honky-Tonk Highway[edit]

When listening to a live country band in one of the clubs/bars on Honky-Tonk Highway in Nashville, about how much is the recommended tip for the band? Asked by: 2601:646:8E01:7E0B:1C44:225C:6039:189C 11:19, 15 August 2017 (UTC)