- For the wider region, see Auckland Region.
Auckland is the largest city in New Zealand, and the main arrival point for visitors to the country. It is a vibrant multicultural city, set around two big natural harbours, and ranked as one of the most liveable cities in the world. It is in the warm northern part of the North Island, on a narrow isthmus that joins the Northland peninsula to the rest of the island.
Further information on the other districts, rural areas, small towns and the islands of the Hauraki Gulf can be found in the Auckland Region article.
The central business district and inner suburbs that made up the former Auckland City. It has many of the main tourist attractions and the bulk of accommodation options.
Stretching from Orewa and the Hibiscus Coast in the north to Devonport on the North Shore in the south, North Harbour has the longest unbroken urban coastline in New Zealand. Devonport, just ten minutes by ferry from downtown Auckland, is a popular day trip with its little cafes and Mt Victoria.
The areas south and east of Central Auckland, including Manukau, Howick and Papakura.
Dominated by the Waitakere Ranges, West Auckland (the old Waitakere City) offers many of the delights of New Zealand in a small area — unique trees and flowers, hiking and wineries. It’s also the gateway to the West Coast beaches like Piha and Muriwai.
Auckland is New Zealand's largest city, home to 1.41 million people which is nearly one-third of the country's population. It is the main economic and travel hub, home to an international airport. It's lucky enough to have its own beautiful landscapes, waterways, and other attractions to draw tourists in. It is not New Zealand's political capital though – that honour goes to Wellington.
Auckland is called the "City of Sails" for the large number of yachts that grace the Waitemata Harbour and the Hauraki Gulf. It could also be called the "City of Volcanoes". Much of its natural character comes from the fact that it is built on the Auckland Volcanic Field which consists of about 50 volcanoes. All of the volcanoes are individually extinct but the volcanic field as a whole is not.
Auckland has the third best quality of life of the world's cities according to the Mercer Quality of Living Survey, and rates highly in other international quality-of-life polls. It features a large number of urban beaches and parks, numerous arts and cultural institutions and events, and is home to a multitude of sporting teams. There is also the city's love of sailing – 135,000 yachts and launches are registered in Auckland and several America's Cup regattas have been held here.
Auckland is very multicultural, with strong immigrant cultures (40% of Aucklanders are born overseas). It has the largest Polynesian population of any city in the world. For some Polynesian island nations there are more expatriates living in Auckland than in their homeland. There is also a large population of New Zealand's native Maori people, and populations of immigrants and expats from Asia, the UK and around the world. Auckland's rich cultural mix is celebrated with a wide variety of festivals and events throughout the city.
Auckland has a temperate climate with distinct seasons. Summers are generally warm and humid, while winters tend to be mild and damp. Auckland can have lots of rainfall throughout the year, with more in winter than summer, though it can also have periods of drought. Winter night temperatures never fall much below freezing. There are an average of nine ground frosts a year.
Auckland International Airport. (IATA: AKL). New Zealand's largest airport is in the southern suburb of Mangere on the shores of the Manukau Harbour. There are frequent services from Australia and other New Zealand cities. There are also non-stop flights from locations in Asia, the Pacific Islands, and the United States, and Vancouver (Canada) and Santiago (Chile). Air New Zealand flies right through from London (Heathrow Airport) with a stop in Los Angeles.
There are separate domestic and international terminals. A free bus runs between the terminals every 20 min and takes a few minutes. The walk is around 800 m and takes about 10 min. It is indicated by signposts and a blue line to follow. The path is level, and you are permitted to take luggage trolleys between the terminals. The walk is uncovered and exposed to the weather.
Transport options from the airport to central Auckland and the suburbs include buses, shuttles and taxis.
Airbus Express is an efficient bus service that runs from the domestic and international terminals to the CBD. The service runs 24/7 at 10 min intervals during the day (07:00–19:00) and 30 min during the night. After leaving the motorway, it alternates between two routes to the CBD, one via Mt Eden Rd, the other via Dominion Rd. Both run down Queen St, the main street of the CBD, and terminate at the ferry terminal, near Britomart Transport Centre. The trip takes 40–50 min. Fares are $16 one way or $28 return per adult, and $6 one way or $12 return per child. Multi-ride tickets and family passes are available. Tickets can be purchased either online, from ticket kiosks at the airport terminals, on board from the driver, or from selected hostels and i-Sites. You can use an AT HOP card (see #Get around) for one way fares (but there is no discount). You can buy HOP cards at the i-Site kiosk in the arrivals area of the international terminal.
Other bus services run to the suburbs. The 380 Airporter runs to Manukau City Centre and to Onehunga. A cheap option to get to the CBD is to take the 380 Airporter to Papatoetoe Train Station, from where trains connect to Britomart station in the CBD. Paying cash this method will cost $4.50 + $6.50 = $11 to the CBD ($7.80 using a HOP card). Total time approx 24 min + 36 min + a short wait for the train. Ask for the bus stop at the infocentre. It is very close to the exit from International, the same stop that the Airbus uses.
Shuttles for one person (at May 2014) cost approximately:
- to central city $35; from central city $29
- to Papatoetoe $37; from Papatoetoe $31
- to Manurewa $45; from Manurewa $39
- to Howick $51; from Howick $45
- to Takapuna $48; from Takapuna $42
- to Henderson $51; from Henderson $45
Taxi fares to Britomart (at May 2014) range from $35 (CheapCabs) to $86.55 (the top price for Corporate Cabs booked through Air New Zealand's taxi.co.nz).
The international terminal has ATMs on both sides of security. There is a typical food court in the departures area before security, more café-style food after security, and a McDonalds and a coffee shop in the arrivals area. There is the usual collection of expensive shops and souvenirs on both sides of immigration. When arriving from overseas, you have to walk through a duty-free shopping area to reach baggage claim.
When departing, you might want to avoid going to your gate until you are called: the gate lounges are dismal, and the waiting area upstairs is much more pleasant, with a nice view of the Waitakere Range and Manukau Harbour.
Lockers are available in the terminal for $15 per day.
There are short-term and long-term carparks within walking distance of the terminals. There are also considerably cheaper airport-owned and privately owned park and ride facilities that provide a shuttle to the airport – these can fill up so it is advisable to book ahead.
If you have time to kill, there is miniature golf about 1 km (15 min walk) from the terminal. It is complete with a hole on a pirate ship, which beats hanging around in the terminal for hours.
The InterCity Sky City Coach Terminal (located at 102 Hobson St, behind Sky City Plaza) is the main hub for national carriers InterCity Coachlines and GreatSights New Zealand. Regional Northland operator Northliner also departs from this location. Facilities include an InterCity Coachlines ticketing office, free Wi-Fi, café and luggage lockers.
The Overlander train runs from central Wellington to Britomart Transport Centre at the north end of Queen St in central Auckland. The 681 km (423 mi) journey takes about 12h. The trip runs much of the length of the North Island with stopping-off opportunity at Tongariro National Park. In a single day you will pass every kind of scenery: coastline, volcanoes and mountains, green farm pastures and dense New Zealand bush from $119.
Local transport options include bus, train, ferry, shuttle, taxi, and car rental. Use the Auckland Transport (AT) website to plan trips by public transport. AT also has a text messaging service that can be used to find the time of the next bus, ferry or train or to find the quickest way to get to your destination using public transport, as well as apps for iPhone and Android. If you wish to do a lot of cross-city travel, or travel outside the city, it may be more convenient to hire a car, though some city roads are congested at peak times.
Britomart Transport Centre on the corner of Queen St and Customs St in the CBD near the waterfront is the main information centre for public transport. You will find free bus, train and ferry schedules there – which is handy since the frequency of some services is low and sometimes irregular. Timetables can also be downloaded from the AT website.
The AT HOP card is a prepay smart card for travel on bus, train and ferry services that costs $5. It gives a 20% discount off single trip adult cash fares, except for Airbus and NiteRider buses and Waiheke ferries. Bus and train fares are measured in stages: one stage is $2.50 cash or $1.70 HOP; two stages is $4.50 cash or $3 HOP; three stages is $5 cash or $4 HOP; four stages is $6.50 cash or $4.80 HOP (as of 29 March 2015).
For frequent travel on buses and trains, monthly passes can be loaded on a HOP card. These give unlimited bus (except Niterider) and train travel in defined zones. You must tag on and tag off each trip. A pass for a single zone costs $140, for two adjacent zones $190, and so on. Zone A covers the central Auckland isthmus, extending to New Lynn in the west and Otahuhu in the south.
Bus is the most-used form of public transport. Buses to popular destinations usually run every 5–15 mins. For example, Kelly Tarlton's and Mission Bay buses (numbers 745–769) run at least every 15 min Monday to Saturday, though much less frequently Sunday.
If you don't mind a 5–10 min walk to a bus stop you can get by without a car. However buses are not always reliable, especially during peak hours. Delays of up to 15 min are common on some routes. Buses are a slow way to travel long distances, and travel is remarkably more difficult going across town than on a main north–south route. Consider taking a train or ferry where they are available. If you are travelling to less frequented areas or outer suburbs be prepared for long travel times and long wait periods (30+ min) between services.
The bus companies that run to different parts of Auckland are:
- Central Auckland – Metrolink (includes the City Link, Inner Link and Outer Link), Urban Express
- North Harbour (North Shore and Hibiscus Coast) – North Star, Ritchies, and Birkenhead Transport
- West Auckland – Go West, and Ritchies
- South Auckland – Waka Pacific
- East Auckland – Howick & Eastern
The Inner Link bus services the CBD and the surrounding areas of Newmarket, Parnell and Ponsonby – it is fairly frequent and costs up to $2.50 paying with cash or $1.70 with HOP card. The City Link bus runs in a circuit from Karangahape Rd/Upper Queen St to Britomart or the Wynyard Quarter – it costs $1 cash or 50c with HOP (as of 29 March 2015).
The Northern Express (NEX) provides a bus rapid transit service from Britomart alongside the Northern Motorway as far north as Albany on the North Shore. It operates at least every 15 minutes weekdays and daytime weekends (services at peak can be as little as 3 minutes apart).
Most bus services run to and from the CBD, and there are relatively few cross-town buses. It might sometimes be faster (and more convenient) to take a bus into the city to take another bus out! If you want to get around the same area easily, you can take a bus to a hub or interchange that a lot of buses run through, to connect to another bus. The bigger bus hubs include (but are not limited to):
- Takapuna on the North Shore
- Bus stations on the North Shore
- Otahuhu in South Auckland
- New Lynn in West Auckland
Most bus stops that are frequently used have displays showing the times the next buses arrive. These are fairly reliable but do not place all your faith in them – sometimes the signs display that a bus has come and gone, and then several minutes later the bus arrives.
Travel by urban train is a good option, but only if you are near a train line; there are few lines and not all suburbs are served. Services have improved in the last 10-15 years due to upgrading of lines and many of the stations. Electric trains are being introduced to replace diesel trains on some lines, with all lines (except Papakura to Pukekohe) converting to electric by late 2015.
An AT HOP card provides easier tag on/tag off travel.
The four main lines are the Southern, Onehunga, Eastern and Western lines. The Southern Line runs from Britomart station in the CBD, roughly parallel to the Southern Motorway, to Papakura, with some services continuing on to Pukekohe. The Onehunga Line follows the Southern Line as far as Penrose, before diverting southwest to Onehunga. The Eastern Line runs from Britomart through the east of central Auckland to Manukau Central, sharing with the Southern Line between Westfield and Puhinui. The Western Line runs from Britomart westward to Swanson station, with some weekday services continuing on to Waitakere station. There are no train services in North Harbour or in the suburbs east of the Tamaki River, although the Northern Express bus (see By bus above) from Britomart to Albany provides rapid transit service to the rail-less North Shore.
The Southern and Eastern lines have the most frequent and reliable services. Trains on these lines run every 10 minutes on-peak, 20 minutes off-peak and 30 minutes on evenings and weekends. Approximately 85-95% of these services run on time. Trains on the Western Line run every 15 minutes on-peak, and every 30 minutes off-peak and on weekends. The Onehunga Line runs every 30 minutes all day every day.
The road network experiences severe congestion at rush hour. Geography constrains the network to a limited number of routes. Auckland has a comprehensive road network for a city its size, but lack of investment in public transport and geographic sprawl means it is largely dependent on private cars.
It is often easier and cheaper to hire a car instead of using taxis, simply because the city is so large and spread out. Auckland city is well covered by the main global car rental companies, such as Avis, Budget, Hertz, Thrifty and Europcar. All car rental companies offer competitive pricing for economy class vehicles and unlimited mileage options. Local car rental companies like Apex and Jucy may also offer competitive pricing.
There are three main motorway systems running through Auckland. The Northern Motorway (from north of Orewa to the Central Motorway Junction (CMJ) a.k.a. Spaghetti Junction) – note that it has a toll for the last few kilometres beyond Silverdale. The Southern Motorway runs from the CMJ past the Bombay Hills where it splits into State Highway 2 (SH2), and merges to the Waikato Expressway. The Northwestern Motorway runs from Auckland Port through CMJ to near Kumeu. These motorways clog up during the morning rush in the CBD-bound direction, and in the opposite direction during the evening rush. The Harbour Bridge has a method of mitigating this traffic load – it changes the lane system from 4-4 to 5-3, favouring the side which has the heavier traffic load. So be careful when crossing the bridge – some lanes will be available for you at one time but not another.
Watch heading southbound over the Harbour Bridge – if you are heading to the Southern Motorway (e.g. to South Auckland or the Airport), make sure you are in at least lane 3 (if not lane 4) before you reach the bridge to ensure you go over on the main bridge and not the clip-on lanes. Otherwise you will have only a few hundred metres after the bridge to cross two lanes of traffic to lane 4 before lane 1, 2 and 3 split off towards the city centre and the Northwestern Motorway. Inner lanes go to the CBD, middle lanes to West and the port, outer lanes South, but mind that the directions are not clear or timely and it is easy to head off in the wrong direction.
Some motorway on-ramps have traffic lights operating in busy periods – they allow one or two cars to proceed every three to eight seconds to ease the merging onto the motorway. Cameras may be operating to catch red-light runners.
Taxi fares vary considerably from company to company. For example, see the Get in: By plane section for an indication of fares from the airport to Britomart.
Auckland's many volcanoes offer great vantage points to take in the city and some of them have been turned into parks. Popular ones include Mt. Eden and One Tree Hill in Auckland Central and Mt. Victoria in Devonport.
- Visit the Waitakere Ranges in West Auckland, replete with impressive waterfalls and rugged but beautiful beaches. Around 45 min (peak hours) drive from central Auckland.
There are many beaches, due to Auckland's straddling of two harbours. The most popular ones are in three areas:
- North Shore beaches (in North Harbour district) are on the Pacific Ocean and stretch from Long Bay in the north to Devonport in the south. They are almost all sandy beaches with safe swimming, and most have shade provided by pohutukawa trees. Most are accessible by bus. Takapuna Beach is the most centrally located, with a lovely beach-front café at one end. Just north of Long Bay is a family nudist beach. St Leonard's Beach is gay male nudist. Others are conventional.
- Tamaki Drive beaches are on the Waitemata Harbour, in the upmarket suburbs of Mission Bay and St Heliers in Central Auckland. These are sometimes-crowded family beaches with a good range of shops lining the shore. Swimming is safe. Mission Bay beach is Auckland's equivalent of Los Angeles' Santa Monica/Venice Beach and is extremely popular on a hot summer's day. To its east, Kohimarama and St Heliers beaches are usually less crowded. Ladies Bay to the east of St Heliers has historically been a nudist-friendly beach, but is frequented by regular beachgoers too, and is accessible by a 5 min walk down from the cliff-top road.
- West coast beaches are on the Tasman Sea, and have large expanses of sand and rolling surf. They have unpredictable rips so you should swim only between the lifeguards' flags, which cover select areas of the most popular beaches. They are about 40 min drive from the city centre (via West Auckland) and the roads are narrow and winding. You'll need your own transport. There's little shade available, and few shops. The sand on these beaches is dark in colour due to high iron content from its volcanic origins. There are several smaller beaches accessible only by foot. The major beaches from south to north are:
- Whatipu is the southernmost beach, and the most isolated. The last 7 km of the road there is unsealed, but in good condition. There's a track from the carpark to the beach conservatively signposted as 15-min walk. There are several volcanic outcrops surrounding the beach, and native vegetation including cabbage trees along the path. Manukau Harbour is just to the south of the beach, separated by Paratutae Island. Paratutae is joined to the beach except at high tide. There are caves signposted 20-min walk from the car park; the track is muddy during winter. The caves are less spectacular than they once were because they've partially filled up with sand. No dogs are permitted.
- Karekare is the next beach north of Whatipu. It's considerably more popular and there are lifeguards patrolling the beach during summer. Karekare Falls is a waterfall not far from the road.
- Piha is the best known and most popular beach. It has lifeguards during summer. The most notable feature is Lion Rock, which separates the northern and southern sides of the beach. There's a steep track partway up Lion Rock to get decent views. Kitekite Falls are a small and pleasant waterfall near the beach. Laird Thomson Track is a walkway from North Piha to the isolated Whites Beach, which usually has very few people on it.
- Anawhata has no road access to the beach, but there's a fairly steep track down from an unsealed road. This is the least used beach and you may be the only people there at any given time.
- Te Henga (Bethells Beach) is accessible by road, and has lifeguards in the summer. Erangi Point separates it from unpatrolled O'Neill Bay to the north, which can only be reached by foot.
- Muriwai is the second most popular of the west coast beaches. There's a colony of gannets (seabirds) which nest in huge numbers and are worth seeing year round. Muriwai has a café, a golf course, and lifeguards during summer.
Britomart Precinct on the waterfront in the city centre is home to an array of popular and diverse bars and eateries. Agents + Merchants, Cafe Hanoi, Tyler St Garage, Ebisu, Britomart Country Club, Mexico to name a few. A must visit.
Viaduct Harbour provides upmarket dining, starting at $30 for mains. While this area has some very nice bars and restaurants, be wary of restaurants lacking customers and usually very quiet. It may be a sign of below average food or poor service.
You can find neighbourhood pubs in many parts of the city, but the highest concentration of bars and clubs is in Auckland Central — particularly around the Viaduct area, K Road, Ponsonby and Parnell.
Accommodation can be found throughout the city, but the largest selection is in Central Auckland particularly the central business district.
Auckland is generally a safe place.
There are many internet cafes in the CBD with prices ranging from $1 per half an hour to $5 per hour. Free internet is available from the public library (limited 100MB per IP address per day). There is also free Wi-Fi in the Skycity food courts. There are 40 HotSpots that offer Wi-Fi connectivity, most notably Esquires cafe (inside Skycity Queen St, Middle Queen St, Lower Queen St, Nelson St), Starbucks (Victoria St, K' Rd, Lower Queen St) and other cafes around Auckland.
- Austria, 22a William Pickering Drive, North Harbour, ☎ , e-mail: firstname.lastname@example.org. M-Th 10:00-12:00 by appointment. Honorary Consulate-General - the actual embassy is in Canberra, Australia. Accepts applications for new passports and identity cards but can not issue emergency travel documents. This consulate deals with Northland, Auckland, Waikato, Bay of Plenty regions and there are other honorary consuls in Wellington and Christchurch.
- Bangladesh, Apartment 7P Harvard on Hobson, 147 Hobson St, ☎ , fax: +64 9 302-0549, e-mail: email@example.com. Mr Ataur Rahman, Honorary Consul.
- Barbados, 19 Vaughan Rd, Okura, RD2, Albany, ☎ , fax: +64 9 473-5948, e-mail: FredWatson@xtra.co.nz. Mr Frederick Nelson Watson, Honorary Consul.
- China, 588 Great South Rd, Greenlane, ☎ , fax: +64 9 525-0733, e-mail: firstname.lastname@example.org. M-F 09:00-12:00 & 14:00-16:00.
- Greece, 108 Paihia Rd, One Tree Hill, ☎ , fax: +64 9 571-0529, e-mail: email@example.com. M-F 09:00-16:00. Mr Nikos Petousis, Honorary Consul.
- Taipei Economic and Cultural Office, Level 18, 120 Albert St, ☎ , fax: +649 302-3399, e-mail: firstname.lastname@example.org.
Go wine tasting on Waiheke Island. It's home to an abundance of art galleries, some fantastic wines and has some of the best beaches in the area. You can rent a scooter and get around the island fairly quickly. Can get crowded during the weekends, but very quiet during the week. It seems a world away from Auckland, but is only 35 minutes by ferry.