Ngurah Rai is the second busiest airport in Indonesia, after Jakarta's Soekarno-Hatta International Airport, catering to tourists who wishes to explore the island.
The airport is separated into two terminal buildings, each for international and domestic. The domestic terminal occupies the former international terminal building while the international terminal sits on what used to be the domestic terminal building but widely expanded to include high roofs and high end facilities.
Once a year, the airport is closed from 06:00 on the day of silence (Nyepi) to 06:00 on the following day, as the whole island goes completely quiet. Volcano eruptions on Bali and neighboring Java & Lombok can also cause intermittent disruptions, the longest of which lasting for a week in late November 2018 due to the eruption of Bali's highest mountain, Mount Agung.
Due to its international reputation as a resort island, plenty of international flights land here, with some even serving Indonesia exclusively through Bali. The most popular flights are coming from most of the major cities in Australia and China, also with direct connections to many of the world's airline hubs such as Singapore, Kuala Lumpur, Bangkok, and many cities in the Middle East. Travelers from North America generally also connect through Japan, South Korea, Taiwan, or Hong Kong, where they also join with originating passengers for their Bali getaway. Charter and seasonal flights from eastern Europe, China, and New Zealand are also common. Private planes also occassionally make presence here.
Domestic flights are also well covered, with flights to Jakarta departing at least every half hour by different carriers from dawn to dusk alongside daily flights to major cities in Java, Makassar in Sulawesi, and Medan in North Sumatra.
The airport also functions as a hub to the Nusa Tenggara island chains, with daily flights to Lombok and Labuanbajo, where most travelers already spending their time in Bali would like to hop between islands or see the Komodo dragon.
Transportation from the airport is not too bad, but is far from perfect too. Some hotels organize free transfers from the airport, and plenty of public taxis are also available: go to the ticketing booth, on the right side just after the exit, buy a fixed fare ticket and a driver will be assigned to you trouble-free. However, the ticketing booth closes after the last flight arrival for the day and re-opens at 08:00, so anyone wanting an airport taxi during this period should be prepared to haggle or seek the alternatives described below.
Prepaid taxi fares from Ngurah Rai Airport to main Bali destinations
If you are travelling on a restricted budget, you can flag down a Blue Bird Taxi from outside the airport area (but now it will take at least 8–10 minutes walk from the new International terminal, more from the Domestic; there's neither clearly signed way out, nor are there many people using this way), or try and catch a taxi dropping off passengers near Domestic terminal departures. Blue Bird Taxis are safe and reliable, and their metered fares are cheaper than the prepaid taxi fare (especially for shorter rides, e.g. Rp 20,000–30,000 to Kuta). Depending on how much baggage you have and how bulky it is, you might want to evaluate whether all that extra effort is worth it to save a few dollars.
The public bus service, Trans Sarbagita, is the only bus company allowed to enter the airport. You can catch the bus at both the domestic and international arrivals. Bus stops are shaded, but small, so be on the lookout or ask for directions. The bus is the cheapest AC transportation Rp 3,500 from the airport, although it only stops at major roads and intersections and does not go into main hotel areas, so you will either need to walk or get a taxi from the nearest bus stop.
After several months dormant, Trans Sarbagita reruns with limited schedule, 09:15 to Nusa Dua, 11:00 to Batu Bulan, 13:15 to Nusa Dua, 15:00 to Batu Bulan, 17:15 to Nusa Dua and 19:00 to Batu Bulan.
As all commercial passenger terminals are located on the north side of the airport, passengers coming from Kuta can easily access the airport from Jl. Dewi Sartika or Jl. Raya Tuban opposite the cargo terminal. Passengers coming from other points at the airport can take the roundabout at Jl. Bypass Ngurah Rai (do not take the underpass). Even quicker, those going to/from Sanur & Nusa Dua can use the Bali Mandara Toll Road (Rp10.000 flat for cars using prepaid card), where its exit to the airport also leads to the same roundabout.
Both terminals are compact and require a few minutes walking from departure to the gate. The longest walk in the international terminal should take around 15 minutes from passport check to Gate 9.
Transfer between the domestic and international terminal can only be done at landside and involves walking along a corridor at the arrival level.
- Concordia Lounge (Adjacent to Gate 2).
- Garuda Lounge (at Walkway between Gates 1a-c and 2). The lounge for Garuda Indonesia executive class passengers and SkyTeam Elite Plus members.
- Garuda Indonesia Executive Lounge. The lounge for Garuda Indonesia executive class passengers and SkyTeam Elite Plus members. Level 2.
- JAS Lounge (Level 2).
- T/G Lounge (Level 2). A paid lounge. Made-to-order live cooking station, dim sum & ramen stations. Warm on daytime as it is exposed to the terminal building. Rp330.000 per person, inclusive 3 glasses of wine or beer.
Eat and drink
- Last Wave, International Departures. A very large selection of menus, like burgers & salads, premium sandwiches, pastas & pizzas, desserts, to classic finger food. Also including a huge assortment of alcohols & cocktails. From Rp120.000 for mains.
- Made's Warung, International Departures & Domestic Departures. Traditional Balinese restaurant, sometimes also featuring other Indonesian dishes. From Rp60.000.
- House of Beans, International Departure. Western food and a good selection of coffee. From Rp90.000.
Luxury brands set up shop here, even the ones that are not normally present in malls across Bali.
There is one hotel within the airport property.
- Hotel Novotel Bali Ngurah Rai Airport, Jalan Raya Ngurah Rai (between the domestic and international terminal). A hotel with intricately designed rooms, a large swimming pool, spa facilities, and rooftop bar with open air patio. From Rp600.000 per night.
A lot of accommodation can also be found within less than 500 meters from the grounds.
- BaliRa Airport Hotel, Jl. Polonia I, ☏ . From Rp250.000/night.
- Grandmas Plus Hotel Airport, Jl. By Pass Ngurah Rai No.99, Tuban, Kuta. From Rp200.000/night.
- H Sovereign Hotel, Jl. Raya Tuban No. 2. From Rp400.000/night.
- HARRIS Hotel Tuban, Jl. Dewi Sartika, Tuban, ☏ . From Rp250.000/night.
- Hilton Garden Inn Bali Ngurah Rai Airport, Jl. Airport Ngurah Rai No.7, Tuban, Kuta. From Rp300.000/night.
- The Patra Bali Resort and Villas, Jl.Ir. H. Juanda South Kuta Beach Kuta, Tuban, Kuta, ☏ . A resort of rich history, being one of the pioneers that had was erected in Kuta. The closest beach resort to the airport, that one can see the airplanes take off and landing while swimming or sunbathing. Assortments of villas and suites or just a regular hotel room in the main building. Extensive options to dine, three swimming pools, activities for the family. From Rp400.000/night.
- Praba Guesthouse, Jl. Mandala No.10, Tuban, Kuta1, ☏ .
- Tokoname - Known for pottery of Tokoname-Yaki.