Norfolk Island is an island in the South Pacific Ocean, administered as part of New South Wales in Australia. It is 1600 km (1000 mi.) east of Sydney and Brisbane and 1000 km (620 mi.) northwest of Auckland.
There are two settlements on the island:
- Kingston - de facto capital and site of historic buildings
- Burnt Pine - the commercial centre
Norfolk Island was a penal colony for the British colony of New South Wales during the periods 1788–1814 and 1825–1855. In 1856 it was settled by former inhabitants of the second largest of the Pitcairn Islands. The Pitcairn Islanders were descendants of Fletcher Christian and Bounty mutineers, together with Tahitian women. Pitcairn Island was unable to support 200 inhabitants, and Queen Victoria offered them land grants equivalent to less than a third of the the available land on Norfolk Island.
Permanent residents of Norfolk Island are approximately a third of descendants of these Pitcairn Islanders; with the remaining residents split between people from Australia and New Zealand. The permanent population of the island is about 1300 people.
Norfolk Island has the same immigration rules and visa requirements as mainland Australia, meaning that all visitors apart from citizens of Australia and New Zealand require a valid Australian visa to enter, and any time spent on Norfolk Island counts towards your maximum allowed stay in Australia. Travel between mainland Australia and Norfolk Island is considered to be domestic travel, though a valid photo ID is required of everyone boarding flights, as flights continue to be processed through international terminals.
Norfolk Island has separate customs area from mainland Australia, meaning that all visitors travelling between the two areas are required to undergo customs inspections. Norfolk Island bans the importation of many items of food, including but not limited to meat and fresh fruit. These restrictions apply to visitors arriving from the Australian mainland, and the customs requirements are not exactly the same as Australian requirements. See the DIBP Norfolk Island page.
Norfolk Island has a single airport (NLK IATA) occupying much of the south-west of the island.
Air New Zealand operates direct flights from Sydney and Brisbane.
Flying time 2h15m from Brisbane and 2h30m from Sydney.
Currently Norfolk Island Airlines operates a weekly service to Auckland, although they have advised that this service will cease in January 2018, and the only services to the island will then be to the Australian mainland.
1 The airport is north west of Burnt Pine the island's commercial centre
There is no regular passenger service to Norfolk Island by sea. Cruise ships occasionally call at Norfolk Island. The local shipping Agent, Transam Argosy,  lists details of cruise ships calling at Norfolk Island. All passengers are ferried ashore using either the Ships Tenders or Zodiac inflatables - weather permitting.
There is no public transport system on Norfolk Island. While it is possible to walk the length and breadth of it, most visitors hire a car. A taxi service has begun operation on the island. However, the viability of such a service on a small island is questionable.
It costs about A$45 a day to hire a car, A$20 a day for a scooter and A$15 a day for a bicycle.
Eldoo Hire Cars, Taylors Road, ☎ , e-mail: email@example.com.
Aloha Rent-a-Car, New Cascade Road, ☎ .
It is usual, when booking accommodation or a package that a hire car is included in the tariff. Basic insurance is sometimes included, but excess reduction, petrol and additional drivers are extra.
The official language of Norfolk Island is English and all the islanders speak it. However, among themselves they often use Norfuk, a language derived from the English spoken by the Bounty Mutineers and the Tahitian spoken by their wives. Norfuk is not readily comprehensible by speakers of any variety of English, including Australian or British English — though it's similar to (and, in fact, sometimes considered to be the same language as) Pitkern, spoken on the Pitcairn Islands by fellow descendants of the Bounty Mutineers.
The Australian convict sites are inscribed on the UNESCO World Heritage List. The major attraction of Kingston is the ruins, predominantly dating from the penal settlement and often functioning as semi-museums with plaques giving a brief explanation of what the building was used for. The old salt house is a particularly picturesque sight and appears on many postcards, however it is far from the only attraction in Kingston.
The other part of Kingston is the houses of Quality Row. These were built for use by the military officers of the penal settlement, and were then used as residences by the Pitcairn settlers after the closure of the penal settlement. Most of these old houses are restored to some degree, with one even functioning as a church with regular worship services.
- 1 Anson Bay. Short but steep walk down to the beach.
- 2 Captain Cook's Monument. Nice views of a few small uninhabited islets. This is where the Bridle track starts.
- 3 Government House, Kingston. 13:00-15:30 (one Wednesday per month). Once a month, the Government House is open to the public. All proceeds go to local charities. 15 AUD.
- 4 Pier Store, Kingston. 11:00-15:00 Monday to Sunday. History of the Bounty and the mutiny on the lower floor. European settlement of Norfolk on the upper floor. 10 AUD.
- 5 HMS Sirius Museum, Kingston. 11:00-15:00 Monday to Saturday. Artifacts from the wreck of the HMS Sirius. 10 AUD.
- 6 House Museum (No. 10 Quality Row), 10 Quality Row, Kingston. 11:00-15:00 Monday to Saturday. Restored house 10 AUD.
- 7 Commissariat Store, Kingston (Basement of the All Saints church.). 11:00-15:00 Monday to Saturday. Archeological artefacts from the four settlements. 10 AUD.
Kingston is also the site of Emily Bay, the only safe swimming beach on the island. Protected from the Pacific surf by a natural coral reef, Emily Bay is a social location for locals, as well as home to the competing Glass Bottom Boat companies. A trip on one of these boats is highly recommended. Alternatively, snorkelling at low tide is a great way to look at a lot of very colourful fish. Kingston also boasts the oldest cricket pitch in the Southern Hemisphere - and one which is still used regularly by the islanders. There is also a cemetery with graves dating back to the earliest penal times, right through to more recent deaths.
- 1 National Park. Many walks of various difficulty are available. The Bridle Track is especially beautiful.
- 2 Bumbora Reserve walk. Easy boardwalk leading to a beautiful bay.
- 3 Hundred Acres walk.
- 4 Botanic garden.
- 5 Phillip Island. Call Dave Bigg to make a booking as soon as you arrive since it depends on weather. $160 per person (4 people minimum).
- Norfolk Island Golf Club, Kingston. With a clubhouse housed in a converted Quality Row house, this 9-hole course is famous for having the largest water hazard on earth - the Pacific Ocean, a real risk of taking any balls sliced off the fourth tee. There are frequent competitions for locals and tourists alike, and players of all abilities are welcome to pay the nominal fees to hire clubs and have a social round.
The main (and only) street of Burnt Pine is lined on both sides with shops selling everything from clothes to toys to books, and shop assistants will always be forthcoming about exactly how much you stand to save over "mainland prices" (both Australian and New Zealand prices).
A number of shops are described as "department stores", which can seem rather quaint to visitors from big cities, as these shops are often no larger than the others. The difference lies in the slightly wider range of merchandise available. One of the true delights of shopping on Norfolk Island is that in many shops you simply have no idea what will be for sale.
On Sunday mornings, an open-air market is held in the carpark of the post office. Prices are comparable to those found in the shops, but some retailers choose only to sell at the market.
Locally produced items are beginning to form a reasonable sector of Norfolk Island's retail market, with homemade preserves being a particular specialty. Additionally, the ubiquitous Norfolk Island Pine (not really a pine at all) is to be found in keyrings, magnets and other trinkets. Pine products are normally quite safe to import to Australia or New Zealand, but always make it known to the seller where you're intending to take the product you've just bought, since it never hurts to be sure.
The distinctive Norfuk language is also the source of some retail value, with books being written on the structure and vocabulary, as well as audio CDs of songs written in Norfuk. Many books are shamelessly pitched at the wide-eyed (or wide-eared) tourist, but the work containing the most scholarship on the language itself is Speak Norfolk Today, by Alice Inez Buffett.
There is also a wide range of fictional and non-fictional books on Norfolk and the South Pacific in general available at most shops. The island's bookshop is The Golden Orb, which contains a section devoted to Norfolk and South Pacific literature.
Be aware that most shops are closed on Wednesday afternoons and also that those operated by Seventh Day Adventists are closed all day Saturday and Sunday.
- 1 Foodland. The island's biggest supermarket.
- Farmers' market, Burnt Pine (Next to the tourist information centre.). Saturdays 07:30 to 11:00.
Norfolk Island, unsurprisingly, is famous for its seafood, which is generally caught fresh by most of the restaurants on the island. The local trumpeter is a particular delicacy.
There is a wide range of other food available on the island, including both Italian and Chinese cuisine with plans afoot for an Indian restaurant to open shortly.
Local specialities also exist and are generally based on traditional Polynesian dishes. While some of these are served in the restaurants, tourists are often recommended to try a local progressive dinner at the homes of various islanders in order to experience most of these dishes.
Restaurant bookings can be made by telephone or by writing your name in the book generally located at the front door of the establishment.
Most restaurants are closed at least one night per week.
Special dietary requirements: Vegetarians can generally find palatable food at most restaurants, but are not specifically catered for anywhere. Vegans are not catered for anywhere. Kosher and Halal meals will be impossible to find. Travellers with food allergies may be catered for at some restaurants.
- Special Events. Norfolk Island is the venue for a number of annual special events. One of the most unique and successful Festival is 'OPERA in Paradise' which features a week of large-scale opera concerts, more intimate matinees,champagne afternoon concerts and a traditional Island banquet and launch. Singers and classical musicians are brought in from Australia and New Zealand by boutique opera company, OPERATIF. This festival attracts hundreds of patrons each February primarily from Australia and New Zealand, but also from the USA, UK and SE Asia.
- The Foodland shopping mall contains a supermarket and a bakery. While many products are flown in from Australia or New Zealand, local produce sold here represents the cheapest self-catering option on the island.
- Ocean Blue, located at the Middlegate intersection, is a very cheap takeaway shop, offering solid hamburgers, chips and other staples of that ilk
- Barney Duffy's Charcoal Grill bills itself as "Norfolk's Best Steakhouse". While the competition for this title is not particularly strong, the steaks are of a very high standard indeed. Fare here is of the steakhouse variety, with various fish dishes available as well. The restaurant is named for the famous convict Barney Duffy and plays up on this link
- Norfolk Pizza serves a variety of pizzas and some pasta dishes, with the pizzas at least being able to be taken away
- Woodfired Pizza Pizza  offers a selection of gourmet woodfired pizzas and breads from around the world.
- 1 The Rock. Seafood and steak.
- Dino's, located at Bumboras (roughly the other side of the island from most accommodation) is a high-quality Italian restaurant. Book early, as it is not open every night of the week and the tables go very quickly.
The local Distillery, Norfolk Island Liquors P/L, is found on Cascade Road and produces various liqueurs and spirits. Free sampling is available Monday, Tuesday, Thursday and Friday from 2.00pm - 5.00pm Also on the same premises is Cascade Soft Drinks, who manufacture produce a range of traditional soft drinks with old fashioned flavours, ranging from orange and lime flavours to pineapple and plum cola varieties.
Although there is a Winery on the island, it is currently importing wines from New South Wales under the Two Chimney's wine label whilst it is developing its vines for manufacture. As of 2015, they have been producing on-island a single variety of red for 3 years and have two other varieties of whites coming up soon. You can sample their wine at their cellar door on Two Chimneys Road or at Hilli's and Norfolk Blue.
- 1 Golf Club. Licensed premises and also sells the usual range of soft drinks and coffee.
- 2 Minibar, Burnt Pine. evening, Thursday to Saturday.
- 3 Rumours, Burnt Pine. Fully licensed cafe.
As the island's economy is based around tourism, there are myriad options for accommodation, ranging from basic one- or two-person rooms through to resort-style establishments with restaurants attached hosting seafood buffets. The commercial hub of the island, Burnt Pine, has a number of well-situated guesthouses central to most shops, while accommodation elsewhere is designed to capitalize on views and proximity to nature.
- Norfolk Island Holiday Homes, Taylors Road, Norfolk Island, 2899, ☎ , e-mail: firstname.lastname@example.org. A collection of 10 individual self-catered properties spread out in various private locations across the island.
- 1 Fletcher Christian Apartments. 3 1/2 star AAA rated. Rooms serviced daily. Centrally located in spacious, park-like grounds of subtropical landscaping. Shops, cafes, restaurants, clubs and visitor facilities all within short walking distance.
- 2 Hibiscus Crown Apartments, 75 New Cascade Road (New Cascade Road, just past the Police station and Library), e-mail: email@example.com. Check-out: 10:00. Self-catered facility
- Cascade Garden Apartments (New Cascade Road), ☎ , e-mail: firstname.lastname@example.org. Set in almost one acre of grounds, the extensive and colourful gardens featuring hibiscus, kentia palms and Norfolk pines. $130.
- Forrester Court Clifftop Cottages. Is the only AAA 5 star-rated property on the island.
- Cumberland Resort and Spa. 4-star hotel, central location in tranquil garden setting, within 2 minutes of cafes, restaurants and shops, and 5 minutes from the beach golf, national park and historical area. Heated swim spa pool and sauna, free rental car, airport transfers, cable tv, tennis, etc. Package deals including airline and accommodation specials.
- Endeavour Lodge. Self-catering serviced apartments with ocean views from all apartments. Environmentally Friendly property. AAA Tourism 4 Star & Green Star AAA rated
- Poinciana Cottages. Located on the edge of town and is rated four stars by AAA rating
- Shiralee Executive Cottages. 4 1/2 star self contained cottages with the hire of convertibles included in the tariff.
It is relatively easy to live on Norfolk Island, although you do have to adhere to some strict entry guidelines [dead link]. The island's economy is currently experiencing a downturn, so work may be hard to find.
Crime on Norfolk Island is very low, though not unknown. Most islanders think nothing of leaving their houses and cars unlocked. Always remember to exercise commonsense when doing this, though, as most criminals are opportunists and it is not unknown for criminals to take "working vacations" too.
Driving is on the left, with a speed limit outside Burnt Pine of 50 km/h and inside Burnt Pine of 40 km/h (30 km/h in the school zone). When driving outside of the town, remember that cows and other animals have right of way. Also remember to watch out for the "Norfolk Wave", a wave (ranging from a raised index finger off the steering wheel through to an enthusiastic movement of the arm) used by all locals to greet passing traffic.
Emily Bay, located near Kingston, is the only safe location to swim on Norfolk as it is protected by a natural coral reef. All other bays are not patrolled and have unpredictable conditions. A Norfolk tradition is that of the "Seventh Wave", the unpredictable rising in wave height which can sweep unwary swimmers out to sea.
There are no specific health warnings for the traveller to Norfolk Island, aside from a general one not to overindulge at meals (which can very easily be done). Tap water is safe to drink without boiling.
Surfers and swimmers anywhere but Emily Bay should be very careful about the currents and wave heights. Neither activity is actually advisable, although some foolhardy visitors will do so anyway.
During the summer it can become quite hot, and the lack of air conditioning can be a trial. Occasionally, there will be brief power outages in very hot weather, however these are rare. Weather on the island is notoriously unpredictable, so don't be surprised to be caught in short downpours every now and then.
All visitors including Australian citizens should purchase international travel insurance.
As a general rule, always remember that some islanders are descended from the Bounty mutineers. Therefore, one must realize that some information can contain a certain 'spin' to promote localized fiction.
There are convict ruins dotted around the island, but resist the temptation to explore if the ruin is off-limits in any way, as there are periodic restoration attempts.
Unless you have an Australian SIM card with a roaming agreement with Norfolk Telecom, you'll need to get a local SIM. New Zealand SIM cards don't work on Norfolk Island.