|Currency||Cuban peso (CUP)
Cuban convertible peso (CUC)
1 CUC = 1.0000 USD
|Electricity||110 volt / 60 hertz (Type A, Type B)|
|Emergencies||106 (police), 104 (emergency medical services), 105 (fire department)|
|edit on Wikidata|
- For other places with the same name, see Cuba (disambiguation).
Cuba is the largest Caribbean island, between the Caribbean Sea and the North Atlantic Ocean. It lies 145 km (90 miles) south of Key West, Florida, between the Cayman Islands and the Bahamas, to the west of Haiti, and northwest of Jamaica.
Changes to US rules
On July 20 2015, the US and Cuba restored diplomatic relations for the first time since 1960. Some financial and travel restrictions have been eased but ordinary tourism is still not permitted.
Before the 1959 Revolution, Cuba was a popular tourist destination for United States citizens, mainly due to the large number of casinos catering to gamblers put up by the American mafia. Revolutionaries claim the Batista dictatorship was a government that neglected many of its own citizens' health and welfare to maintain power. Many Americans had beach homes during the summer, and rich American companies owned large factories and land with the cooperation of Fulgencio Batista, the ruling military dictator. Since the Revolution, Cuba has been subjected to a trade and economic embargo (referred to in Cuba as el bloqueo, or the blockade) by the United States. Since 2009, US citizens with relatives living in Cuba have been allowed to visit the country.
After 1959 Cuban tourism was mostly for Cubans only, and the facilities were not renovated until the 1990s, when Cuba lost financial backing from the defunct Soviet Union and opened its doors to foreign tourism. Now many European, Canadian, and even American visitors come to the island. In the typical tourist regions like Varadero and Holguín many modern 3-star to 5-star hotels are available, while in less popular tourist regions visitors can still rent rooms in many Cuban homes (called casas particulares).
Due to several long-standing factors (e.g. bureaucratic ineffectiveness, the U.S. embargo, lack of resources, and the loss of Soviet subsidies), much of the country's infrastructure is in need of repair. In major tourist destinations there will generally be few problems with either power or water, although outages may occur. Electricity outages have been common in Cuba, except in tourist facilities that have a generator. 2006 was designated the Year of the Energy Revolution in Cuba, and many small generators have been installed in an attempt to avoid blackouts. Since Venezuela began providing Cuba with cheap oil and the refinery in Cienfuegos was relaunched, the energy situation has improved. Many tourist accommodations offer 220V as well as 110V power sources. This is adequate for your power needs and should be enough to accommodate anything you plug in, at least to a reasonable limit.
Before Columbus landed on Cuba in 1492, the Taíno people had been living there for eons. In 1511, the first Spanish settlement was founded by Diego Velázquez de Cuéllar at Baracoa, and other towns soon followed including the future capital San Cristobal de Habana (Havana) which was founded in 1515.
Cuba remained a Spanish colony from 1511 to 1898 with an economy based on plantations, agriculture, mining and exports of sugar, coffee and tobacco to North America and Europe. The work was done primarily by African slaves brought to the island, until they were liberated in the late 19th century.
In 1898, Cuba was wrested from Spain by the United States in the Spanish-American War. The U.S. subsequently kept Cuba under military occupation as a protectorate for a few decades and then controlled it through a series of corrupt military dictators who were also friendly with the Mafia.
In the late 1950s, Fidel Castro led a Communist guerrilla army to victory over the regime of Fulgencio Batista. Following his victory, Cuba became a one-party Communist country aligned with the Soviet Union, and in a state of confrontation with the United States, which attempted to overthrow the Cuban government by proxy invasion, blockade, embargo, and several assassination attempts on Castro's life by the Central Intelligence Agency. The only thing all these hostile actions succeeded in doing was helping to cripple Cuba's economy. Nevertheless, literacy and health care improved greatly under Fidel's rule. In more recent years, Venezuela under the rule of Hugo Chávez provided free oil to Cuba in exchange for Cuban doctors and nurses.
There is a large gap between the income of visitors to Cuba and what local workers can earn. In recent years, since Fidel Castro retired, his brother, Raúl, has introduced more market-based reforms. However, the country remains a Communist state, public criticism of the government or Communist Party is strongly discouraged.
Cuban music is influenced by the melding of African and Cuban cultures that is also expressed in the traditional belief in Santería, the local name for Yoruba religion and practices that originate from Nigeria. As in other Caribbean lands, traditional Afro-Caribbean religious and ritual practices are anathema to some, yet are believed to a greater or lesser degree by many Cubans. Most Cubans who profess a religion identify as Christian, especially Roman Catholic, even though some of the Christians also believe to some degree in Santería. The ruling Communist Party is not aggressively atheist, and amended the Cuban Constitution in 1992 to make Cuba no longer officially atheistic.
Cuba's food is also a product of the melding of the cuisine of the Taíno natives, the Spanish conquistadores, the Africans who arrived as slaves, and immigrants from various parts of the world including China.
Although average income is only US$ 15 cubans are not technically 'poor' as their basic needs are covered by the government. They pay their monthly bills of subsidised electricity and water with around US$ 5, receive free education from elementary school to university, can see doctors for free and receive medicine for free. The social system cares for people out of job and provides them with a home and money for food. Life is not easy but everyone can survive. Keep this in mind when it comes to tipping or people begging in the streets (rare). Some might even approach you asking for shampoo and soap because they were told that tourists leave those products behind when going back home. Remember that all your actions might be projected onto tourists in general.
When to go
The best times to go are between December and April, to avoid the storms and hurricanes before December and the sticky heat of the Cuban summer which can be unbearable for some. This is also the high season so expect a price increase during this period.
OpenStreetMap still has the best coverage of Cuba, though Bing and Google maps may have more street names listed in major cities, yet for most other cities they often don’t include more than the main road.
For offline use, you can download vector maps e.g. from openandromaps.org for South and Middle America (these are especially great for hiking or other outdoor activities) and use them with apps like Oruxmaps or Locus.
|Western Cuba (Pinar del Rio, Havana, Matanzas, Isla de la Juventud)
The capital, the rolling hills of Pinar del Rio and an off-the-beaten-path island with good scuba diving add up to an exciting region
|Central Cuba (Camagüey (province), Villa Clara, Cienfuegos, Sancti Spíritus, Ciego de Ávila)
|Eastern Cuba (Las Tunas, Holguin, Santiago de Cuba, Granma, Guantánamo)
- Havana – cosmopolitan capital with a swinging nightlife
- Baracoa – a quaint beach-side town, and Cuba's first capital
- Camagüey – Cuba's third-largest city is a maze of narrow alleyways, Catholic churches, and jars known as tinajones
- Cienfuegos – a French-founded city that rivaled (and eventually overtook) Trinidad as Cuba's main southern Port
- Matanzas – with a name that translates to "massacres," this industrial port city at the end of the Hershey railway is a hidden gem of Afro-Cuban culture and history
- Pinar del Rio – center of the cigar industry
- Santa Clara – site of the battle that won the Revolution and now home of the mausoleum to Ernesto "Che" Guevara
- Santiago de Cuba – coastal city rich in Caribbean influence and steeped in revolutionary history
- Trinidad – World Heritage Site with charming, colonial-era buildings
- Cayo Largo – a small island with nudist facilities
- Gran Parque Natural Topes de Collantes – a national park in the Sierra del Emcambray mountains, straddling Cienfuegos, Villa Clara, and Sancti Spiritus provinces
- Isla de la Juventud – a large island south of Havana
- Jardines del Rey – an island chain of beach resorts including Cayo Coco and Cayo Guillermo
- Maria la Gorda – a tiny village with some snorkeling and diving options
- Parque Nacional Ciénaga de Zapata – similar to Florida's Everglades National Park, with vast swamps and world-famous birdwatching, scuba diving, and beaches; and the site of the 1961 American Bay of Pigs invasion
- Parque Nacional La Güira – Another national park in Pinar del Rio province, with mountains and caves, but without many tourist facilities
- Reserva de la Biosfera Sierra del Rosario – a UNESCO Biosphere Reserve in the Sierra del Rosario mountains of Pinar del Rio province; the principal sites are Soroa and Las Terrazas
- Varadero Beach – 20-kilometer-long beach of fine white sand and waters
- Viñales – a national park in Pinar del Rio province, with mountains and caves; it has the best-developed tourist facilities of Cuba's national parks
Visa and legal issues
A tourist visa card (visa de tarjeta del turista) is necessary for travelers from most nations. This visa, which is really little more than a piece of paper on which you list your personal information, costs between 15-25 CUC (or €15-25), depending on where purchased. It can be purchased at the Airport in Cuba on arrival, however it should be noted that many airlines will require a valid tourist visa card before boarding flights. It is usually valid for 30 days and can be extended once for another 30 days at any immigration office in Cuba (for 25 CUC) - beyond this you would need a flight out of Cuba within the extended visa period. Canadians are the exception, getting 90 days on arrival and can apply for a 90 day extension. Your passport needs to be valid at least six months past the end of your planned return. Canadian passports must be valid for at least one month beyond the date of expected departure ().
From Canada, the tourist card is normally provided on the flight. It can also be purchased from most Latin American gateway airports if departing from there (Cancun: 250 MXN, Mexico City: USD 25). Please note that if departing from Europe (this may apply to other countries), you will require to have the visa before boarding the plane. Some times, the airline provides these at the airport, however check first that this is the case. Without a valid visa, boarding will be denied (the airline would otherwise get a $1,000 fine from the Cuban immigration authorities).
- UK: Applying for the visa is a very simple process and can be done by post or in person at the Cuban embassy in London. When applying to the Cuban Consulate by post, there is a new charge introduced in 2011 which is a £25 for a non-personal transaction. If you cannot go to the Cuban Consulate you may consider using VisaCuba because it may be cheaper. Through them it may cost £20 in total per person. If you apply in person to the Cuban Consulate, you get the visa straight away. It can also be done through online agencies as mentioned before although they may be slightly more expensive (normally £15 + £15 admin fee and additional postage).
- Germany: You can obtain the tourist card through the Cuban embassy in post. Travel agencies may often offer cheaper and quicker services though.
Regular tourists who renew their 30 day visa are eligible to depart the country (to any destination) and return immediately enjoying a further 60 days (30 days plus a 30 day extension). You are only allowed two consecutive stays in this manner.
If you want to stay with friends or family in Cuba you have to go with your intended host within two days after arrival to a migration office and pay 40 CUC for a 30 days family visa.
Citizens of Antigua and Barbuda (28 days), Barbados (28 days), Benin, Bosnia and Herzegovina, CIS (except Ukraine and Uzbekistan), Dominica, Grenada (60 days), Liechtenstein (90 days), Macedonia, Malaysia (90 days), Mongolia, Montenegro (90 days), Namibia, Singapore, Slovakia, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Serbia (90 days), Turkmenistan who can stay 30 days without visa. (The source of the previous sentence is unknown. Aeromexico staff at Cancun airport claim that only citizens of China and Russia need no visa.)
It is important to note that there is also a departure tax of CUC 25, to be paid in cash when departing Cuba by airplane; this is not required for boat departures. This tax is not well publicized but it is essential to remember it. You will run into significant difficulties if you do not have enough cash to pay this tax when leaving the country. An ATM and currency exchange are available at Havana airport, but these facilities are not as reliable in Cuba as in other places.
Cuban customs [dead link] can be strict, though they sometimes go easy on tourists.
To enter Cuba, Cuban citizens residing permanently in another country require a current Cuban passport with the appropriate authorisation. This authorisation is known as "Habilitación" of the passport. To obtain this authorisation the Cuban citizen must be recognised a migrant by the Cuban government.
Most Cuban born that are citizens of other countries still need a current authorised Cuban passport to enter Cuba. The Cuban government does not recognise the citizenships that might have been acquired by anyone born in Cuba. This means that all Cuban born are considered to be Cuban citizens even if they have a different citizenship.
An exception to this rule are Cubans born that migrated from Cuba before the 1st of January 1971. In this case they can enter Cuba with a non-Cuban passport and the appropriate visa. However, it should be noted that some consulates are known to disregard this exception and for travellers to be forced to acquire a Cuban passport at a significant cost. The Cuban consulate in Sydney, Australia is one that have been reported to be doing this.
For more information see the Cuban government's web page "Nación y Immigración" (in Spanish)": http://www.nacionyemigracion.cu/InfConsular/TramitesConsulares_NuevoProcedimientoEntradaPais.html [dead link]
Jose Martí International Airport outside Havana is the main gateway and is served by major airlines from points in Canada, Mexico, and Europe. A direct service with Beijing was introduced in 2016. There are also regional flights from other Caribbean islands. Cuba's national carrier is Cubana de Aviacion, connecting the island to a handful of destinations in Mexico, South and Central America, Canada and Europe. With the easing of sanctions against Cuba, direct flights from major US will commence some time in 2016.
Flights from Miami to Cuba are offered to authorized American passengers. Try calling Cuba Travel Services (CTS Charters). They offer daily non-stop flights between Los Angeles and Miami to Cuba. There are also regular holiday charter flights to resorts such as Varadero, and these can sometimes be less expensive than those going to Havana.
The airports are all fully-air-conditioned and quite modern, compared to other destinations in the Caribbean, offer good medical care in case of problems, and are usually relatively hassle free. Your checked luggage, though, is at great risk. It is increasingly common for your luggage to be opened and anything of value removed. This used to be a problem at Jose Marti International (Havana) only, now it seems to have spread to all airports. Packing valuables in checked luggage is extremely risky - if not foolish.
Please note that if you have purchased a oneworld ticket then further flights into America within that year will be disallowed through American Airlines.
While Havana is by far the most popular port of entry, There are also flights available to Santiago de Cuba from some of Cuba's nearest Caribbean neighbours, Jamaica, and Haiti. There are also flights from more distant locations, such as Miami, Toronto, Madrid & Paris. Santiago de Cuba is connected with the rest of Cuba by Road and rail connections.
There are also regular holiday charter flights to resorts such as Varadero, and these can sometimes be less expensive than those going to Havana.
There are currently no ferry services from Cancun to Cuba as the sole operator of this line, Aqua Cruises, no longer sails this route. There are also currently no ferry services from Florida to Cuba, however several cruise companies have announced they intend to sail this route when the travel embargo is lifted.
Yachters are expected to anchor at the public marinas. Most ports are closed and tourists are not permitted to walk around them. Private vessels may enter at Marina Hemingway in Havana or Marina Acua in Varadero. There are no visa requirements. Expect to hand out several $10 bills to facilitate your entry.
The bus is the most popular way of getting around the island. There are two long distance bus lines, Viazul, which is generally for tourists and Astro, which is generally for locals. Shorter distances are served by local provincial buses.
Víazul is Cuba's main bus line for tourists and is the most comfortable choice of public transportation to tour the island. Viazul run modern air-conditioned long-distance coaches with washrooms to most places of interest. The buses are reliable and punctual as there is little traffic in Cuba. The buses can be used theoretically by anyone, including Cubans, but in reality, few Cubans can afford the convertible peso fares.
Reservations can be made in advance on their website, but this is typically only necessary when leaving from or going to popular destinations in high season. Reservations can also be made at a Viazul ticket office (usually located at or near the place where the buses stop). If the bus is full, it’s very likely that you’ll be offered a ride in share taxi for the same price as the bus. If there are no shared taxis going to your destination, the ticket salesperson will likely advise you to arrive half an hour before the time of departure and wait for a late cancelation. If there is a late cancelation, you will be allowed to purchase a 'ticket' from the bus driver.
Schedules for Viazul can be accessed on their website. As internet is hard to come by in Cuba, it is recommended you download or print the bus schedules in advanced. A useful one page schedule of Viazul buses can be found on the Cuba-Individual website. Refreshments are not served on the bus but the buses do stop for meal breaks at highway restaurants along the way. The buses are often over air conditioned, so bring along something warm to wear.
Astro is the main bus line for Cubans. Astro recently renewed their fleet with 300 new Chinese coaches that are as comfortable as Viazul (without the washroom). Although the new buses have proven to be unreliable and often break down, they are still better than the old buses that Astro used to run. Astro has a much more extensive network then Viazul and tickets are considerably cheaper. Officially, Astro bus tickets can only be sold to Cubans and foreigner students who are studying in Cuba (and have a Cuban student ID card to prove it). However, many foreign travellers have reported been able to purchase an Astro bus ticket. Your ability to purchase a ticket will depend on your vendor, fluency in Spanish and whether the destination is covered by Viazul. Astro buses normally depart from the same place as where Viazul departs.
There are also local provincial buses that serve local destinations such as neighbouring provinces (for example from Santiago you can use these buses to get to Bayamo or Guantanamo). These buses are often overcrowded and are usually old (pre 1960s) Eastern European vehicles. Each town will have a "terminal terrestre" where these buses will depart from and are usually quite easy to find (e.g. La Habana it is found in the Lido whilst in Santiago it is found on Calle 4).
Local buses are cheap with rides never costing more than 1-2 CUC for long journeys (as opposed to 5-10 CUP for locals). It is important to note that queues will be lengthy (it is best to arrive in the early hours of the morning, or alternatively give the chauffeur a tip to allow you to jump the queue) and you should always say that you are a student, as tourists are theoretically forbidden from using this transport.
A popular alternative to travelling by bus is to use shared taxis or collectivos. These consist of either modern or old vehicles that carry 3 to 5 passengers (depending on the size of the car). The main advantage of a collectivo is they will take you all the way to your hotel or casa for a similar price to a Viazul bus ticket. They are also usually faster, stop at cheaper highway restaurants and give you an opportunity to meet locals.
The easiest way of purchasing a ride in a shared taxi is to simply arrive at a long distance main bus station and look for the next available taxi going to your destination. There will be a number of touts trying to sell you a seat in their colleagues taxi so finding a car is fairly easy. Be aware that the taxi only leaves once the car has reached its capacity so try and find one that already has a number of people confirmed to reduce your waiting time. The best time to catch a collectivo is in the morning as this is when most of the locals travel and therefore will maximise your chances of finding a taxi going to your destination. Prices for a collectivo are about the same as a an equivalent Viazul bus ticket. Be sure to negotiate a price before hopping in the car.
Another option is to reserve a share taxi in advance at a tourist information desk. These desks are usually located near a Viazul bus station and they will reserve a seat a taxi for the day of your departure. Be aware that these taxis will only run if the taxi is full so be sure to check there are enough passengers confirmed for the transit. If the taxi is not full and you must travel that day, be prepared to pay for the empty seats otherwise the taxi will not go.
Finally, be aware that some share taxis are operating illegally and if the driver is stopped by the police, you may have to get out of the car and you will be left stranded in the middle of nowhere.
You will find an unusually large number of old U.S.-made cars on the street. Popularly known as "Yank Tanks," these are pre-revolution imports from the 1950s that have been nursed along for half a century, because the Soviet-made cars available during the Cold War were too scarcely allocated for most Cubans to buy (and other cars remain too expensive today).
In Cuba, all vehicles drive on the right hand side of the road.
Car rental starts from CUC 65 per day (including insurance) plus the cost of a full tank of gasoline. The refundable deposits start around CUC 200. Rental cars are for the most part fairly new, imported European or Asian models. You can rent cars from any Cubacar outlet. Any traffic tickets received are noted on a rental car sheet and are deducted from your rental deposit. Note that if you are involved in a serious traffic accident involving injury or death, you will be detained in Cuba until the legal process sorts things out. This leaves travellers stuck in Cuba from several months to a year while collisions await trial - even if the visitor is not at fault or was just a passenger at the time of collision. For this reason, many countries advise their citizens not to rent cars in Cuba. Beware of scams regarding the cost of insurance. There is only one type of insurance policy covering everything (except for radio and tires) and the price varies only depending on the car type (details in the "Stay safe" section). Attentively check the contract and be sure you have a receipt for every CUC you pay.
Busier roads and city streets are generally of fair (drivable) quality and should not pose much trouble if due care is exercised, however some quiet rural roads are in need of serious repair.
Generally traffic is light, especially away from Havana. Outside of towns and cities traffic is usually very light, with no cars for miles on some rural roads. Be warned - you also share the highways with local salespeople selling cheese and snacks, cyclists (sometimes going the wrong way, and at night usually without lights) and horse-drawn vehicles. Also note that the Autopista (the main highway running down the center of the country) is crossed at occasional intervals by railway tracks - take care to slow down before going over to avoid damage to the tires or suspension. Many of these have a stop sign ("PARE" in Spanish) which you should carefully heed - or risk a fine of CUC 30, even if no train is coming.
Roads are poorly signposted (and frequently not at all), so if you plan to do serious driving, it would be well-advised to get a detailed map and ask for directions when not sure.
Be aware that many traffic lights, especially in cities, are placed on the FAR corner of the crossing, not where you are supposed to stop, thus appearing to invite you to stop in the middle of the intersection.
Cubans tend not to drive too quickly, and chances are you'll be the fastest car on the road. In additional to random locations, speed limits are enforced at semi-permanent checkpoints. These are usually positioned at junctions and are signposted a few kilometres in advance. Most will require you to slow down to 40km/h. Respect this or get fined 30CUC.
Gasoline costs CUC 1.00/Regular, CUC 1.20/Special and 1.40/Super per litre. Tourist rental cars are not supposed to use regular.
Hitchhiking and the "Amarillo"
The Cuban government's system for facilitating hitchhiking is by far the most economical way for foreigners to travel in Cuba, though a flexible schedule and good Spanish are a must. Known as "El Amarillo" ("the yellow guy") for the yellowy-beige uniforms of its administrators, the system consists of points along main routes where certain vehicles are required to stop and pick up hitchhikers. Amarillo points ("el punto amarillo") along major highways are often full service rest stops for hitchhikers, with water, peso-priced food, and a 24 hour indoor waiting area.
Hitchhiking is the only system where you can travel for Cuban prices without paying a tourist premium. Given that transportation is one of a tourist's biggest expenses in Cuba, this can make your money go much farther. Tell folks you're a student (not a tourist) to avoid funny looks and price gouging.
To use the system within cities, just keep your eyes peeled for a man or woman in a yellow / beige uniform standing along the road near a line of people. Tell the official where you need to go, and wait. To travel long distances, you need to get to the "punto amarillo" on the edge of the city in the direction you're going. Ask a local for help on the best way to do that. Then as you pass through cities, ask what bus or taxi to take to get to the "punto amarillo" on the outgoing road at the opposite extreme of the city. This can be tricky, and it's often worth it to take a local taxi. If you can find a Cuban to accompany you on your journey, their help will be invaluable.
In daytime hours, when the amarillo is present, you pay a nominal amount of money (approx. 20 pesos from one city to the next) to the official when you find a ride. The money all goes to the government; drivers don't get any. As a result, it's much easier to travel long distances at night, when the amarillo has gone home and drivers can make some money picking up hitchhikers.
Of course, it's always possible to hitchhike just by sticking out your thumb to passing cars, but be prepared to give the driver 20-50 pesos for a long ride. This is common in the countryside, near small towns and along the major "autopistas"--which are long, mostly straight roads that resemble an interstate system. The locals refer to the act as "hacer botella"--to hitchhike. "Dar botella" refers to giving someone a ride and "pedir botella" refers to asking for a ride. Your rides will usually begin and end at the various exits along the roadway, where there are usually a few people waiting, and sometimes an Official flagging down passing vehicles.
Most of the rides you get will be in the back of large trucks, open to the weather. This is an exciting and beautiful way to travel the Cuban countryside. Though an accident would obviously be very dangerous for passengers, school kids, older adults, and parents with small children use this system every day. Make sure to bring protection against sun and rain and, if traveling at night, wind and cold.
The main train line in the country runs between Havana and Santiago de Cuba, with major stops at Santa Clara and Camagüey. Trains also run to other cities such as Cienfuegos, Manzanillo, Morón, Sancti Spiritus, and Pinar del Rio.
There is one reliable train in Cuba: the overnight Tren Francés between Havana and Santiago de Cuba, which runs on alternate days. It uses equipment that was formerly operated on the Trans-Europe Express, and donated to Cuba by France a few years ago (hence the name). There are first class and special first class seats on this train (the special seats are better and more expensive), but no sleepers. If only one train in Cuba is running, this will be it.
All other trains in Cuba are unreliable. The equipment is often in poor condition, breakdowns are common, and when they occur, you can be stuck for the better part of the day (or night) waiting for a replacement engine. There are no services on the trains, so bring plenty of food and water with you. Trains are frequently cancelled. Some trains offer first class seats (don't expect too much); others have second class seats, which can be very uncomfortable. Schedules are at best optimistic and should always be checked in advance of travel. There are no sleepers on overnight routes.
If you are still thinking of taking a train, other than the Tren Francès, you should know that many Cubans prefer to hitchhike than take the train.
If you are still determined to take a train, approximate schedules are given under the different city descriptions. Foreigners must pay much higher fares (which is still very cheap) than the locals. Tickets are roughly two-thirds what Viazul charges. Theft is a problem so watch your luggage!
The following services can be expected to run (special first class: air-conditioned, reservation required, meals and drinks available; regular first class: more comfortable seats, otherwise like second class):
- 1/2, every third day, Habana Central - Santiago de Cuba, "Tren Frances", train, first class
- 3/4, every third day, Habana Central - Guantánamo, train, second class
- 5/6, every third day, Habana Central - Santiago de Cuba, train, second class
- 7/8, every third day, Habana Central - Bayamo, train, second class, continues as 28/29
- 9/10, every second day, Habana Central - Sancti Spiritus, "El Espirituano", train, second class
- 11/12, two per week, Santa Clara - Santiago de Cuba, train, second class
- 19/20, every second day, Habana La Coubre - Cienfuegos, second class
- 28/29, every third day, Bayamo - Manzanillo, train, second class, continues as 7/8
- 83/84, daily, Camagüey - Bayamo, train, second class
- 88/89, every second day, Guantánamo - Holguin, train, second class
- 90/91/92/93/800/801/802/803/804/805, daily, Matanzas - Habana Casa Blanca, Hershey railbus
- 119/120, daily, Habana La Coubre - Unión de Reyes, train, second class
- 133/134, daily, Matanzas - Agramonte, train, second class
- 139/140/141/142/143/144, Habana 19 de Noviembre - San Antonio de los Baños
- 159/160/161/162, daily, Cárdenas - Aguada de Pasajeros, railbus, second class
- 163/164, daily, Colón - Aguada de Pasajeros, railbus, second class
- 165/166, daily, Los Palacios - Guane, train, second class
- 168/169, daily, Guane - Pinar del Rio, train, second class
- 213/214/215/216, Artemisa - Habana 19 de Noviembre
- 224/225, every second day, Pinar del Rio - Habana Central, "El Lechero", second class
- 331/332, six per week, Cienfuegos - Santa Clara, train, second class
- 333/334, five per week, Cienfuegos - Sto Domingo Viejo, train, second class
- 337/338/339/340, daily, Santa Clara - Caibarién, railbus, second class
- 341/342/344, daily, Sagua - Santa Clara, railbus, second class
- 343, daily, Concha - Santa Clara, railbus, second class
- 345/346, daily, Sagua - Caibarién, railbus, second class
- 347/349/350/351/352, daily, Sagua - Concha, railbus, second class
- 353/354/355/356, daily, Santa Clara - Vega Alta, railbus, second class
- 357/358/359/360, daily, Zaza del Medio - Tunas de Zaza, train, second class
- 361/362/363/364, daily, Placetas Norte - Sopimpa, railbus, second class
- 365/366/367/368/369/370/371/372, daily, Trinidad - Meyer, railbus, second class
- 373/374, daily, Trinidad - Enlace Central FNTA Iznaga, "Expreso", railbus, second class
- 379/380, daily, Aguada de Pasajeros - Cienfuegos, second class
- 501/502/503/504, daily, Morón - Camagüey, railbus, first class
- 505/516, daily, Morón - Júcaro, railbus, second class
- 506/511/512/515, daily, Júcaro - Ciego de Avila, railbus, second class
- 507/508/509/510/513/514, daily, Morón - Ciego de Avila, train, second class
- 519/520/521/522/523/524, daily, Fallá - Morón, railbus, second class
- 525/526, daily, Morón - Ciego de Avila, railbus, second class
- 532/533/534/535, daily, Nuevitas - Camagüey, train, second class
- 536/537/538/539/540/541, daily, Nuevitas - Tarafa, railbus, second class
- 542/543/544/545, daily, Santa Cruz del Sur - Camagüey, railbus, second class
- 546/547/548/549/550/551/552/553/554/555, daily, Las Tunas - Balcón, railbus, second class
- 557/558/559/560/561/562/563/564/565/566/567/568, daily, Piedrecitas - Kilómetro 5.6, railbus, second class
- 608/609, daily, Santiago de Cuba - Manzanillo, train, second class
- 610/611, every second day, Santiago de Cuba - Holguin, train, second class
- 613/614, daily, Herrera - Santiago de Cuba, train, second class
- 615/616, daily, Holguin - Herrera, train, second class
- 617, daily, Bayamo - Jiguani, train, second class
- 618/619/620, daily, Jiguani - Manzanillo, train, second class
- 621, daily, Manzanillo - Bayamo, train, second class
- 622/623/624/625, daily, Bayamo - Guamo, train, second class
- 626/630, daily, Contramaestre - Jiguani, railbus, second class
- 627/631, daily, Jiguani - Oriente, railbus, second class
- 628/632, daily, Oriente - Contramaestre, railbus, second class
- 633/634, daily, Contramaestre - Santiago de Cuba, railbus, second class
- 712/713/714/715, daily, Guantánamo - Martires de la Frontera, railbus, second class
- 716/717/718/719/720/721, every second day, Guantánamo - San Anselmo, railbus, second class
- 722/723, daily, Guantánamo - Yayal, railbus, second class
- 726/727/730/731/732/733, daily, Guantánamo - Caimanera, railbus, second class
- 807/809/853/870/872, daily, Talleres Calle 7 - Canasi, Hershey railbus
- 810/811/812/813/814/815/816/817/818/819/820/821/822/823/824/825/826/827/828/829/830/831, daily, Jaruco - Talleres Calle 7, Hershey railbus
- 832/833/836/837/842/843/846/847, daily, Caraballo - San Mateo, Hershey railbus
- 834/835, daily, Caraballo - Playas del Este, Hershey railbus
- 838/839/844/845/848/849/850/851, daily, Caraballo - Hershey, Hershey railbus
- 840/841, daily, Caraballo - Talleres Calle 7, Hershey railbus
- 852/854/855/865/866, daily, Canasi - Santa Cruz del Norte, Hershey railbus
- 856/857/868, daily, Santa Cruz del Norte - Talleres Calle 7, Hershey railbus
- 858/859/860/861, daily, Santa Cruz del Norte - Jibacoa, Hershey railbus
- 862/863, daily, Santa Cruz del Norte - Hershey, Hershey railbus
- 864/867, daily, Canasi - Hershey, Hershey railbus
- 876/881/882/883, daily during summer, Playas del Este - Habana La Coubre, Hershey railbus
The following services may run (all daily, second class):
- 86/87, Holguin - Las Tunas, train
- 117/118, Matanzas - Los Arabos Nuevo, train
- 335/336, Los Arabos Nuevo - Santa Clara, train
- 569/570, Camagüey - Talleres, train
- 572/573, Las Tunas - Camagüey, railbus
Cubana de Aviación
- Havana - Camaguey - Havana, Yakovlev Yak-42D
- Havana - Santiago - Havana, Yakovlev Yak-42D
operated by Aero Caribbean
- Havana - Camaguey - Havana, ATR 42-300/320
- Havana - Guantanamo - Havana, ATR 42-300/320
- Havana - Baracoa - Havana, ATR 72-212
- Havana - Bayamo - Havana, ATR 42-300/320
- Havana - Cayo Coco - Cienfuegos - Havana, ATR 42-300/320
- Havana - Cayo Largo del Sur - Varadero - Havana, ATR 42-300/320
- Havana - Cienfuegos - Cayo Coco - Havana, ATR 42-300/320
- Havana - Las Tunas - Havana, ATR 42-300/320
- Havana - Manzanillo - Havana, ATR 42-300/320
- Havana - Moa - Holguin - Havana, ATR 42-300/320
- Havana - Nueva Gerona - Havana, ATR 42-300/320
- Havana - Santiago - Havana, ATR 42-300/320
- Havana - Varadero - Cayo Largo del Sur - Havana, ATR 42-300/320
Operated by Global Air (Mexico)
- Havana - Cayo Coco - Holguin - Havana, Boeing 737-200
- Havana - Holguin - Cayo Coco - Havana, Boeing 737-200
- Havana - Santiago - Havana, Boeing 737-200
- Havana - Kigston, Jamaica - Havana
- Havana - Cayo Las Brujas - Havana
- Playa Baracoa (Havana) - Baracoa - Playa Baracoa (Havana)
- Playa Baracoa (Havana) - Cayo Coco - Playa Baracoa (Havana)
- Playa Baracoa (Havana) - Cayo Largo del Sur - Playa Baracoa (Havana)
- Playa Baracoa (Havana) - Holguin - Playa Baracoa (Havana)
- Playa Baracoa (Havana) - Cayo Las Brujas - Playa Baracoa (Havana)
- Playa Baracoa (Havana) - Santiago de Cuba - Playa Baracoa (Havana)
- Holguin - Playa Baracoa (Havana) - Baracoa - Holguin - Playa Baracoa (Havana)
- Varadero - Cayo Largo del Sur - Varadero
Calm roads and beautiful scenery make Cuba an ideal country for biking. Its already an incredible popular bike touring destination, both for group rides with bus support, and smaller, independent bike touring. In January - February, you can be confident you will come across at least a few bike tourers. If touring independently, you will have to bring your own bike as bikes suitable for trekking are not readily available in Cuba. Bike touring groups though will have bikes of moderate quality included in the package. Do not under any circumstances rent a bike (i.e. el Orbe in Havana) in Cuba as you will get a Chinese junker or something that will leave your backside raw.
Roads in most places in Cuba are reasonably paved. Large pot holes are common, so always stay alert. There's also many roads that degrade to gravel in certain sections, so it may be a good idea to bring a mountain bike or bikes with reasonably thick wheels. Make sure to bring all spare parts you might need along the way, since they will not be available in Cuba. As casas particulares are available even in relatively small towns it is easy to plan an itinerary. In denser parts of the country (Central and Western Cuba), you can reasonably assume there will be accommodation every 20 km between large cities. Food for on the road can often be obtained locally for cheap Cuban Pesos, most small towns will have at least a sandwich or pizzzeria stall. Make sure to carry enough food (and water!) though, if traveling through more remote areas. Obtaining bottled water outside the major cities can be a definite problem. Pack iodine tablets as a safe alternative.
Bikers are often met with enthusiasm and interest; when taking a break you will often be approached by curious locals. Be aware you'll get a lot Cubans offering to buy your bike, or asking if it'll be left behind. It is possible to take bikes on a tourbus, like "Viazul", to cover larger distances. Some Viazul bus routes will charge an extra 3 - 5 CUC for carrying the bike. It is also possible to take bikes on trains and even to hitch with bikes (wave some convertible pesos to approaching drivers to catch their attention).
For long tours, try and ride to the south-west to have a nice tail wind (for example, Havana to Viñales, a popular ~250 KM ride).
There are two main island groups to explore along the southern shore of Cuba. Your sailing area from the two main bases, Cienfuegos or Trinidad incorporates the Canarreos Archipelago and the Juventud Islands or Jardines de la Reina Archipelago. Windward Islands.
The official language of Cuba is Spanish, quite similar to the Dominican Republic and Puerto Rican Spanish, although the version here is quite different from that spoken in Spain (although quite similar to the one in Canary Islands because many Cubans are descendants of Canarians), Mexico and South America. Cubans tend to swallow the last syllable in a word and generally swallow the 's' sound.
Basic to fair English is spoken in some tourist locations and language should not be a deterrent to visiting the country for non-Spanish speaking tourists capable of speaking English, though basic Spanish would prove useful, especially in more informal settings. Cubans enjoy talking to tourists, especially if you are staying with them in the "Casas particulares" and some knowledge of Spanish will help you understand regular Cubans' experiences.
Instead of the Spanish "Que tal?" for "How are you?", Cubans will say "Que vola?" (similar to "What's up?", generally quite informal) or "Como andas?" (literally means, "How are you walking?"). Young Cubans amongst themselves will use the word "asere" which means "buddy" but is generally used between men and is not recommended for use by women.
- Walk along Havana's Malécon during the early evening and take in some of Havana's culture. Be cautious about prostitutes, as mentioned above; they are heavy in this area, especially in sections where rich white male tourists are known to walk.
- If you have the money (usually about US$60 or the euro equivalent), go to the Tropicana, which is an ex-Mafia hangout owned and operated by the state. The Tropicana is located, as it has always been, deep within a strategically tree-heavy area with a narrow road within the city, back behind the trees, and since its admission price is far too expensive for any average Cuban to afford, the people who go there are almost all international tourists. The club still has old-style traditions such as table service, lavish costumes, dazzling lights, a coat check area, etc. Real (but quite small) cigars are also available and can be smoked inside the venue, including near the stage. The Tropicana is so well-kept that it is almost a time warp (with the exception of the modern stage-equipment and the lack of a dress code) and, so long as you can forgive yourself the fact that most Cubans cannot afford what you are doing, and that the people who work there could not be there if they were not employed there, your night is sure to be extremely enjoyable.
- Go see a neighbourhood performance of Afro-Cuban dance, which exists in almost every neighbourhood.
- Go see local music, which exists in almost every neighbourhood.
- Go to the clubs, all of which heavily play things like Cuban reggae and Cuban rap, as well as more traditional-sounding Cuban music with modern lyrics.
- Go to the beaches — but be careful, as in Jamaica, of being solicited by prostitutes and con people, both male and female.
- Don't stay at a resort, unless you don't want to experience the local culture. You will probably be bored and things around you may feel fake, gaudy and overdone.
- Go out in the countryside and talk with farmers. Check out the area markets. There are two types of markets -- state-run markets, which give food very cheaply and for which Cubans keep ration books (and that you probably can't shop at because you won't have a ration book of your own), and profit-oriented markets where farmers sell their produce directly, which of course, is quite a bit more expensive.
- Visit some small towns. Each Cuban small town follows roughly the same pattern, a central park with its Jose Marti tribute, the local cultural center, the one, two (or none) casa particulares, and the municipal museum. The museums are usually small buildings carrying artifacts covering the region's entire history (from the indigenous population pre-Columbus to Castro's revolution and a bit beyond).
- Expect to hear a lot of Carlos Santana blaring out of windows at odd times of the day.
- Drink lots of fresh fruit juice, which basically flows like water in Cuba due to the abundance of fresh fruit.
Dual currency system
There are two currencies circulating in Cuba, Cuban Convertible Pesos (CUC) and Cuban Pesos (CUP). Wide circulation of US dollars in Cuba ended in November 2004.
Cuban Convertible Pesos are referred to by locals as kooks and is the currency most tourists will use in Cuba. The CUC is primarily used for the purchase of tourist and luxury goods such as hotels, official taxis, entry into museums, meals at tourist restaurants, export quality cigars, bottled water and rum. The CUC is pegged 1:1 to the US dollar and conversion into CUC can be done at Casa de Cambio's or Cadeca's (exchange houses) which are located in many hotels and in other places throughout the city. Tourists are permitted to import and export a maximum of CUP 100 and CUC 200 respectively at any one time.
Cuban Pesos are referred to by locals as Moneda Nacional (National currency) and a mainly used by locals. As of October 2015, 1 CUC buys 24 CUP and 25 CUP buys 1 CUC. The CUP is primarily used for the purchase of daily, non luxury goods that are sold in agricultural markets, street stalls and local restaurants. This means you can buy things like coffee, bread, fruits, vegetables, fresh juices and snacks at local street stalls with CUP. In addition to this, CUP can also be used at some (non-tourist) sit down restaurants and for the purchase of local cigars known as 'tabacos' or 'Nacionales'. If you are on a budget and intend to eat mainly local food to save money, it is recommended you obtain some CUP as although peso priced places will accept CUC, it is more convenient to use the local currency. Exchanging currency to CUP can be done at exchange houses.
Note: Raul Castro, who has long criticised the dual currency system as it generally pays hôteliers and taxi drivers more than medical doctors, announced in October 2013 that the dual currency system would be scrapped in approximately 18 months - however two years later that change has not been made.
Travellers can exchange a range of foreign currencies at Casa de Cambio's or Cadeca's (exchange houses) which are located in airports, hotels and in major towns and cities. Bancos (banks) also exchange foreign currencies and are located in most major towns and cities. Both exchange houses and banks accept a number of foreign currencies with the most popular being Canadian and US dollars, Sterling and Euros. Mexican Pesos, Swiss Francs and Japanese Yen may also be accepted by some banks in Cuba. If you are holding US dollars, it is important to note that a 10% exchange penalty will be charged in addition to any commissions normally added. If you wish to exchange US dollars, it may be cheaper to convert to another currency before hand (so long as you don't lose more than 10% in that conversion).
US Dollar Tax in Cuba
In 2004, Fidel Castro imposed a 10 percent tax on the US dollar. With the normalising of relations between the two states however, the Cuban government announced in March 2016 that this tax would be eliminated. No official date has been given for the lifting of the tax so as of March 2016 the tax still stands.
A full list of currencies that are accepted by banks and indicative exchange rates can be found on the Banco Central de Cuba (Central Bank of Cuba) website. It is important to note that if you hold a currency that cannot be exchanged in Cuba, you may have to first exchange your home currency to one that is accepted and then exchange again to the Cuban currency. Doing the first step at at home will probably be the easiest and cheapest option.
Many exchange houses and banks have credit and debit card facilities where they can debit your account and exchange it for cash. Be aware however that U.S issued cards will not work at these terminals. In addition to this, many places do not accept MasterCard cards (U.S. issued or otherwise). Be aware also that the terminals at exchange houses and banks often break down or go offline so you may not be able to use any card (until at least the next day when the machine is working again). Be aware that some places will not accept cards without your name on it (travel cards for example) even if it has your signature on the back.
When changing currency, be sure to bring your passport for identification (as well as the address of where you are staying as this is sometimes asked). If you are using a credit or debit card, the name on the card will need to match the name on the passport otherwise they will not accept the card. Be prepared for long queues at exchange houses and banks as well as odd opening and closing hours. Be aware that exchange facilities in resorts and hotels will often offer worse rates then banks and exchange houses in the town. Finally, do not change currency on the street as travellers have been defrauded, with fake or local currency.
Traveler's checks drawn on American banks are not technically valid in Cuba, though many have had success cashing U.S. traveler's checks at major tourist hotels. American Express checks are difficult to cash due to the likelihood that they were purchased with U.S. dollars. For example, Swiss traveler's checks will be accepted, as long as they are in Swiss francs, even if the checks are made "in licence" of an American bank, as long as the real producer of them is non-American. Visa Traveller's cheques are accepted, though the same caveats about being drawn on an American bank apply. It's better to bring cash to Cuba; resorts accept Euros, Canadian dollars, British pounds, Swiss francs and Hong Kong Dollar currencies without any fees.
ATMs are relatively rare in Cuba but they can be found in most larger towns and cities. It is important to note however that U.S. issued cards and MasterCard cards (U.S. issued or otherwise) do not work at any ATM in Cuba. ATMs do accept Visa (non U.S. issued of course) and sometimes UnionPay. It is important to note however that although your card may be accepted, ATMs in Cuba often break down or do not have sufficient cash for a large withdrawal (if refused, try a smaller amount). Finally, be aware that only primary accounts are recognised so ensure your funds are not in a secondary account linked to the card.
Purchasing on credit and debit cards
Top Tip for money
Do not rely on your bank cards as you would in other countries. Be prepared for your bank card to not work from time to time or at all! Have enough currency or travellers cheques when you enter the country and get around
There are generally facilities for making payments with plastic in many hotels and touristy shops and restaurants. As mentioned above, U.S. issued cards will not work. Visa and MasterCard (non US issued) cards do generally work however they can only charge in US dollars and will incur a 3% fee. If using a debit card, cards that have a PLUS or CIRRUS logo may work. As mentioned above, be prepared for the card terminal to not work or be disconnected so do not rely on using your card. Finally, private businesses such as casas particulares and paladares will never accept card, necessitating the use of cash.
As in any developing country, most of the merchandise available is designed for tourists to take back home. The biggest Cuban exports for tourists are rum, cigars, and coffee, all of which are available at government-owned stores (including the duty free store at the airport) or on the streets. For genuine merchandise, you should pay the official price at the legal stores.
Cubans also do well in creating music such as salsa, son, and Afro-Cubano. You can purchase CDs or tapes anywhere, but paying the average cost of 20 CUC assures you of quality.
If you are planning to take big quantities (several boxes or more) of cigars with you, be sure you have purchased them officially from an approved shop that gives you proper purchase documentation. Foreign nationals are allowed to export up to 50 cigars (generally 25 to a box) without special permits or receipts, but the export of more requires official receipts. If you buy cigars cheap on streets and you don't have official purchase invoice then your cigars may/will be confiscated. Also, be advised that any purchase of Cuban cigars outside government-approved stores (even in resorts) has the potential to be fake, and that the "cigar factory worker who steals from the factory" does not exist in any appreciable quantities. If you find a "deal" from a street vendor, it's highly likely you are getting fakes, some of which may not even be made of tobacco. Always ensure, no matter where you buy, that the Cuban government origin warranty stamp is properly affixed to the cigar box. Licensed U.S. visitors to Cuba will be authorized to import $400 worth of goods from Cuba, of which no more than $100 can consist of tobacco products and alcohol combined.
Officially you'll need permission to export paintings that are larger than 70cm/side. When you buy artwork from approved shop then they'll give you also the required document, that consists of one paper and one stamp that will be glued on back of your painting. Serial numbers on the stamp and paper must match. Cost of the document is about CUC 2-3. In reality, it is possible that no one will be interested in your paintings.
Cuba has long been a popular Medical Tourism destination for patients worldwide that seek high quality medical care at low costs. According to the Association of Caribbean States, nearly 20,000 international patients visited Cuba in 2006 for medical care. Cuba is especially attractive to many Latin American and North American patients given its easy proximity and relaxing environment.
A wide range of medical treatments are provided including joint replacement, cancer treatment, eye surgery, cosmetic surgery and addictions rehabilitation. Costs are about 60 to 80 percent less than U.S. costs. For example, Choice Medical Services [dead link] a health tourism provider, provides a hip replacement at leading Cuban hospitals for US$5845
Restaurants are owned by the government and run by employees, and the food ranges from bland to spicy. Generally the spicy dishes are not as spicy as the fiery pepperpot spiciness found on some of the other Caribbean islands. The national dish in Cuba is rice and beans (moros y cristianos), and the best food will generally be found in your casa particular or in paladares (locally owned restaurants in private homes).
Black beans are a main staple in Cuban households. Cubans eat mainly pork and chicken for meat. Beef and lobster are controlled by the state, and therefore illegal to sell outside of state owned hotels and restaurants, however special lobster lunch/supper offers are plentiful for tourists. You may see turtle on menus in Paladares, but be aware that they are endangered and eating them is illegal.
Paladares are plentiful, even in the smaller towns. Seating is often limited, so you may need to arrive when they open, usually around 5 or 6PM. If you are staying in a casa particular ask your host for recommendations, as the quality of the food can vary substantially between paladares. Only eat in ones that have a printed menu with prices, otherwise you are very likely to pay two to three times as much as you should. That said, several have taken to printing two different menus, one with local prices and one with foreigner prices. Eating in paladares is perfectly legal, but be aware that if you are taken there by a Cuban, you may be charged extra in order to cover commission of the person who brought you. A supper will cost around 7 to 10 CUC per person.
Eating in state owned hotels and restaurants is significantly more expensive and compares with prices in many first world countries. An average supper with soup, dessert and a glass or two of wine could easily set you back 20 to 30 CUC per person. Note that in these establishments, the vast majority of the employees' income comes from tips (their monthly salary often being less than the cost of one meal), making it a friendly and welcome gesture to tip liberally for good service.
In bigger towns you will also find some state-run restaurants which cater mainly to Cubans and accept local currency. Prices are extremely low, but the quality of food, service and ambiance is typically relatively low. You may be able to secure better food by offering to pay in CUCs. Still, this may be an option if you are on a low budget or seeking an 'authentic' Cuban experience. If you choose to tip, do so in CUCs as anything else would be an insult to staff.
Most casas particulares serve their guests a large breakfast for around 2-4 CUC per person if requested (you can tell them what you want for breakfast). However, make sure you get value for money - often you can buy for much less money (in national pesos) the same fruit, coffee bread/omelette etc. out in the street that your casa particular owner will want to charge you 4 times more for just to present it to you in a more comfortable fashion. However, for money-savers, 'building' your own breakfast for national pesos is quite easy. Every little village has sandwich shops where you can get a sandwich of ham, cheese or with omelette for 5-15 pesos depending on the size. Most of them also sell Cuban coffee (sweet!) for 1-2 pesos or a juice for 2 pesos called 'refresco'.
Sometimes if you ask nicely, your casa particular owner may let you use their kitchen to prepare your own food - in fact, they are usually quite accommodating if for instance you have special dietary requirements, or young children etc.
You can also find small street vendors selling a variety of foods, typically sandwiches, fruits (1 banana 1-2 pesos), pizzas (10-20 pesos), spaghetti in tomato sauce, ice cream and sweet delights like cream cake. The quality varies from vendor to vendor. Many of these stores are run from people's living rooms, and buying from them is a good way to help provide some extra income to a Cuban family. While these meals are satisfying and cheap, be warned that long lines are common and the vendors are rarely in any rush to see everyone fed quickly.
There are private restaurants that cater for Cubans and are only allowed to take national pesos. You will realize them by a board that states the daily offers and prices. A tasty serving of rice, vegetables, plantains, and pork or beef will cost around 30-50 national pesos. Some places even sell it to you in a cajita ["little box" in English].
Bottled water is sold in CUC throughout the county where one litre will cost you around CUC 0.80 - 1.20. You can by a 5 litre bottle for CUC 1.90 and transfer it to smaller ones.
Check out the small Havana Chinatown a few blocks west of the Capitolio if you are looking for Chinese themed restaurants. The food is neither spectacular nor authentic Chinese, but decent enough if you can't face another serving of rice and beans. Street food can also be a notch better here, try the area around the intersection of Avenida de Italia and Avenue Zanja.
Cuban national cocktails include the Cuba Libre (rum and cola) and the Mojito (rum, lime, sugar, mint leaves, club soda and ice).
If you request a rum in a small country restaurant do not be surprised if it is only available by the bottle. Havana Club is the national brand and the most popular. Expect to pay $4 for three year old white rum or $8 for seven year old dark rum.
Cristal is a light beer and is available in "dollar" stores where Cubans with CUCs and visitors may shop. Cubans prefer the Bucanero Fuerte, which at 5.5% alcohol is a strong (hence the "fuerte") darker beer. Both Cristal and Bucanero are brewed by a joint venture with Labatts of Canada, whose beer is the only Cuban beer sold in CUC. A stronger version, Bucanero Max is also available - primarily available in Havana.
There are also smaller brews, not available everywhere, such as Hatuey and Corona del Mar. These are sold in CUP.
Note that - similar to restaurants - there are two types of establishments you can go to drink in Cuba: Western-style CUC bars with near-Western prices, a good selection of quality drinks (and sometimes food), nice decorations, semi-motivated staff and often live music, typically found around tourist hot-spots such as Old Havana and tourist hotels. Here you will mostly meet other tourists, expats and a few Cubans with access to hard currency, but don't expect a 'local' experience.
The alternative is to seek out local neighborhood bars where you can choose from a quality, but limited, selection of drinks (mainly locally produced rum by the bottle, beer and soft drinks, very rarely will you be able to get cocktails such as mojitos), cigars of dubious and cigarettes of only slightly better quality, and sometimes snacks. Local bars accept CUPs and are dirt-cheap, although bar keepers will often ask you for CUCs instead - it's up to you to negotiate an acceptable price, but keep in mind that local bar staff are state employees and (literally) paid a pittance. These bars are also a good way to meet locals who may even open up a bit and talk about their lives after a couple of drinks.
Local bars are not that hard to find despite typically having no prominent signs displayed outside. Just ask or walk around a local neighborhood and look out for a bare-walled, neon-lit room without any decorations or furniture, save for a bar and a few rickety chairs and tables, sullen staff and depressed/bored/drunk-looking customers, almost always men. Contrary to Cuba's reputation as a music and fun loving nation, local bars are not boisterous affairs - they are quiet, almost subdued, music is rarely played (if at all, it will come from a radio but never be live), and have the charm of third-world railway station waiting rooms.
Nonetheless, they make for a fascinating experience (especially if you make the effort to speak to some locals - offering to buy a drink will get a conversation going, no surprise there), and they provide a good insight into what life must be like for ordinary Cubans without access to hard currency. As a foreign visitor, you will be generally welcomed. Discussing politics over a drink is a tricky, and typically lose-lose proposition: speak negatively about the Cuban political system and you may put your Cuban drinking companions into a very difficult position as they may very well be informed on for hanging out with subversive foreigners.
If you want to experience something of the real life of Cubans, the best places to stay are casas particulares, which are private houses licensed to offer lodging services to foreigners. A casa particular is basically a private family establishment that provides paid lodging, usually on a short-term basis. This type of establishment would more usually be called a bed and breakfast or vacation rental in other countries. In general, under this term, you can find full apartments and houses, rooms inside people's homes, mini-apartments or rooms with separate entrance (studio or efficiency-type rooms). The business may be operated either as a primary occupation or as a secondary source of income, and the staff often consists of the house's owner(s) and members of their family who live there.
Casas particulares are cheaper than hotels (average CUC 20-25/room high season; 10-15 low season) and the food (breakfast CUC 3-4, dinner CUC 7-10) is almost always better than you would get in a hotel. Casas particulares are plentiful even in small towns; they are somewhat more expensive in Havana than elsewhere. Note that any service offered by a casa particular other than accommodation, such as driving you to the bus station, will be added to your bill, regardless of whether this is stated up front. Items such as bottled water supplied with your meal will also have a charge. Always make sure that you talk to the owner about what things will cost when you arrive to avoid unpleasant surprises later. These houses are under a lot of restrictions by the government, so make sure that you are staying at a legal "casa". A legal house will have a sticker on the front door (often a blue sign on a white background), you will notice these as you walk past houses. Upon arrival, the houseowner will need to take down your passport details and how long you will be staying for. Some Cubans do offer illegal accommodation and although they are cheaper, the quality of the food and service is generally lower. If found, the Cubans will risk a large fine and it is best to avoid illegal casas completely.
If travelling around the island, it is recommended to ask the casa owners if they have friends or family in the city you are going to. There is a network of casas and the family will gladly organise for you to be met by their friends off the bus at your next destination. Because most casas particulares are small, rarely with room for more than about 5-6 guests, it is advisable for anyone wanting to stay at a bed and breakfast to make reservations well in advance of their travel date. Many casas particulares belong to associations, have a web presence, and are described in various books and travel guides. You can arrange your accommodation in advance, either by asking your host to recommend someone and by using a casa particular association (note, however, that the party making the introduction will almost always receive a commission, which you end up paying as it will be included in the accommodation price). Some will let you book accommodation over the internet before your trip, and will go out of their way to arrange accommodation for you while you are there. You can make a reservation by calling ahead using either the casas phone or a public one. Alternatively, you can use a site specialised in vacational accommodation in Cuba like wildcaribe.com that let you search a house that suits your needs, check the availability of rooms on the dates that interest you and confirm your booking.
For the best rates just arrive in a place and knock on a door to see the room and ask for the price. If you do not like either of them go for the next door. Every city and every village has way to many casas for the few tourists that come. Due to the taxes the casa owners have to pay to the government the lowest price for a room is CUC 15 in high season; 10 in low season. Some might ask you to have at least one meal at their casa to give you a cheap room price. If traveling by bus you will be sometimes welcomed by casa owners at the bus station that will present you with pictures of the room they offer. Those will most likely accept room rates of CUC 15, even breakfast for CUC 2 and dinner for CUC 5. Agree on a price and then go with them as all casas have almost the same standard. But beware of jineteros (hustlers) trying to lead you to a casa, where they will get a commission and you will be charged the extra. Make sure you talk to the casa owner.
Cubans hosting foreigners for free is technically illegal and risk a large fine if caught. Some will bend the rules, but be cautious if you choose to take up the offer (e.g. don't walk out the front door if you see a police car nearby, especially if you look obviously foreign).
In some Cuban cities and tourist resorts, like Varadero, Playa Santa Lucia and Guardalavaca, local authorities determined that casas particulares would represent a threat to the hotel industry, and passed some legislation placing regulations and limits on the industry forbidding the operation of these establishments.
Most small cities and larger towns have at least one state-run hotel, which is often in a restored colonial building. The prices range from around CUC 25 to CUC 100, depending on what you are getting. Resorts and high-end Havana hotels can be significantly more expensive.
The University of Havana offers both long and short-term Spanish courses. If you do choose to study at the university, try to see if you can obtain a student "carne" which will enable you to benefit from the same advantages as Cuban students (museums at a 25th of the price, entrance to nightclubs full of mostly Cubans). If you want to take private classes or study Spanish in smaller groups, you can study in Havana, Trinidad or Santiago de Cuba.
Cuban museums are plentiful, frequently open, and usually charge only one or two CUC for admission. You may get a guided tour from one of the staff members; even if you do not speak Spanish, this can be useful. They will generally make you check your bags, and charge a small fee for the privilege of taking pictures inside.
The average official salary for Cubans is about US$15 per month. Non-Cubans can only obtain a business/work visa or a work permit through a Cuban business or a foreign business registered in Cuba. Business visas are generally for up to three months. Work permits are renewable annually.
Cuba is generally a very safe country; strict and prominent policing, combined with neighborhood-watch-style programs (known as the Committee for the Defense of the Revolution, or C.D.R.) generally keep the streets safe from violent crime.
Drug laws can be harsh and their implementation unpredictable. The same may be said about the laws concerning prostitution. The importation, possession or production of pornography is strictly prohibited. It is not uncommon to see a dog jogging on the luggage carousel sniffing arriving luggage, especially when arriving from countries prone to drug-trafficking, so be sure to lock and/or wrap your luggage to avoid any problems in this regard.
Tourists are generally advised not to involve themselves in the following three areas: politics, drugs, or pornography/prostitution. There is relatively little tolerance amongst the authorities for public comments made against the Revolution, Fidel, Che, etc. It is advisable to refrain from making such comments.
Women receive a lot of attention from men, especially away from the more touristy centre of Havana. Avoiding cleavage and short skirts will lessen the attention, although by no means stop it. Do not get annoyed by the whistles or hissing sounds, as Cuban women often acknowledge and welcome the attention. Acknowledging it too enthusiastically, however, will probably encourage the men.
Cuba is a country of scams, which are so rampant they surprise even seasoned travellers:
- Renting a car in Cuba calls for your attention on every single CUC you pay. One of the reported scams is referring to the cost of insurance and it is quite expensive as you may get to pay twice the real cost. Price of the insurance depends only on the car model, but the clerk might start to explain the difference between 2-3 types of policies, at different costs (for the same car class). Obviously, the more expensive one has full coverage (except for the radio and tires theft). This is the scam! If you choose the more expensive option, you are told that it is not possible to pay the full amount with credit card. Nevertheless it is possible to pay a part of it with credit card (exactly the cost of the less expensive one)and pay cash for the difference. You will not get any receipt, nor does this sum appears on the rental contract. This is the exact amount the scammer gets from you. Remember: There is only one type of insurance policy covering everything (except for radio and tires) and the price varies only depending on the car type.
- Real-looking discount cigars of dubious authenticity being offered by street touts. Quite often though these are indeed genuine articles which have been stolen or collected over a long period of time by cigar workers and are sold at substantial discount on legal and taxed cigars. If you are unable to distinguish genuine cigars then you should only buy from the official cigar dealers. The best people to buy untaxed (illegal but genuine) cigars from tend to be hotel doormen who will not be offended if asked "if they know where you can get cheap cigars" and may lead you to a room in the hotel used for this purpose. If buying untaxed cigars you should not pay more than say CUC 50 for a box of say 25 Esplendidos (around ten times cheaper than taxed cigars a rule of thumb). Be careful that you see the box you are buying open to prove there are in fact cigars in it. Also often stickers are included to allow you to seal the box as if it had been taxed. There is a risk that customs will confiscate these on exit, but for less than 50 cigars it is very unlikely. If carrying more than they should be split between the members of your party. Since the activity of selling untaxed cigars stolen or collection from the factory is illegal and the locals are often very short of money outside the main tourist season it is possible to haggle the prices very low, but since a typical salary for a hotel worker may be the equivalent of USD 20 per month it may seem unfair.
- "Friendly" locals inviting tourists to bars for a drink (normally a Mojito) or to a restaurant; the tourist will be charged two to three times the normal price, and the spoils split between the establishment and the "friend". In Central Havana area, a running trick is a young local man or couple, in pretext of practising English, to invite tourists to attend a performance by "Buena Vista Social Club" (no, most of the members of BVSC have passed away and the group hasn't performed in Havana for many years) while suggesting to go to a nearby bar for a drink while waiting for the show to start. Some locals even demand shamelessly a few CUC for their company.
- ALWAYS negotiate your price in advance, especially for taxis. Make the price 101% clear before doing any business, especially if you are not a Spanish speaker. It is not uncommon to reach a destination with a taxi and be asked for much more money than agreed, on a pretext of misunderstanding. For example, 25 CUC instead of 5 CUC. The advice is to write the price on a piece of paper and show it to the person.
- Short-changing in bars or taxis or giving national pesos (CUP) in change for convertible pesos (CUC). Or, offering to swap 3 CUC or more for a "special edition" 3 peso coin with a picture of Che Guevara (the swap is of a CUC for CUP which is worth about 20 times less). Unfortunately unlike bills, convertible coins are unmarked as such. Get familiarized with the coins as soon as you get them from the bank or CADECA - the ones with a big star or Che Guevara on one side are all national pesos.
- Water is often sold around tourist areas. Sometimes these bottles have been filled with local tap water and re-sealed (which can be poisonous). You can usually see this tampering on the bottle, but not always, in any case tap water will taste markedly different to bottled water and should be avoided in all cases. If in doubt you should discard the water. In fact, real bottled water (same goes for canned soft drinks) is a luxury even to locals and costs about the same either in national pesos (around 10 CUP) or convertibles (around 0.45 CUC) in stores, local or tourist ones alike - if you get one too cheaply, it's probably too good to be true.
- Locals offer to swap money at a 'local bank' where the natives can get the best rates and ask you to remain outside whilst they do the deal as your presence would drive the rate up. If you give them your money you will never see them again.
- Credit cards scams are common and accordingly money should only be withdrawn in reputable hotels or banks. Ideally carry cash with you, USD, EUR and GBP are almost universally accepted (in order of popularity) despite being illegal to spend.
- In Havana it is important to always be careful when using money. When taking a taxi, ask someone familiar with the system what the approximate fare should be, as many drivers will try to set an artificially high fare before departing. If in doubt, insist that they use the meter. You can almost be sure that any predetermined fare from the airport is at least 5-10 CUC higher than it should be - insist on the meter.
- Shop assistants have been known not to give change and go on serving the next customer, assuming the tourist will not be able to speak enough Spanish to question the matter. In addition, some ambiguity exists between whether or not published prices are in CUC or CUP, and many vendors will take CUC when CUP is due and pocket the difference without telling you of your mistake. If in doubt, observe what the other customers are doing before making your purchase.
- Credit card scams are common. Do not let your credit card out of your hands, and watch as the salesperson passes the card in the machine. If anything seems strange, DO NOT SIGN! Merchants in small shops may take your card to an adjacent bank counter and use it to take out a cash advance. Look closely at your receipts, if the receipt indicates 'Venta' and a dollar or CUC amount, this means that is has been passed as a cash advance (which will be kept by the dishonest employees). Credit card facilities are however generally so limited to non-existent in shops that it is customary and more practical to just pay with cash.
- Often, real products such as rum and cigars may be switched by employees for fake ones which are under the counter or in a storeroom.
- Jineteros/jineteras are a problem in larger cities, and will try to sell tourists anything, including restaurants, cigars, sex and drugs. Note that this type of solicitation is illegal in Cuba and most will leave you alone if you ignore them or politely say no for fear of police attention. If you do find yourself in a situation with a more relentless jinetero, tell them that you have been in the country for several weeks, that you are a student at the university or that you are from a third-world country (which you could pass as a citizen of if you're white, Brazil usually works since it's a non-Spanish speaking country, Russia is another good example; Vietnam or Thailand works well if you're East Asian) and they will probably leave you alone. Many rely on tourists who are unfamiliar with the system and comparatively rich, so ideally you should try to make an impression otherwise. Keep in mind that even if a tout scoops only a few CUCs from unsuspecting tourists a day, he or she will probably make as much as a doctor's monthly salary in just a matter of a week or two.
Cuba is considered very healthy except for the water; even many Cubans boil their water. That said, some travelers drink untreated water without ill effect. The best solution is bottled water and lots of it, especially for visitors who are not used to the 30+°C/85+°F temperatures. Bottled water (agua de botella) is easily found and costs between .65 and 2 CUC for a 1.5L bottle, depending on the shop. It should be noted that the mineral count (total dissolved solids) of bottled water is quite high compared to elsewhere in the world, so if you are planning to visit Cuba for an extended period of time (e.g. as a student or on work permit), it might be a useful idea to bring a small jug/sports bottle water filter with a few cartridges along to further purify the water.
Cuban milk is usually unpasteurized, and can make visitors sick. Additionally, tourists should be wary of vegetables washed in tap water. Despite the warnings, most Cuban food is safe to eat and you do not need to be paranoid.
The island is tropical and thus host to a number of diseases. Some recommend an aggressive program of inoculations when planning a trip to Cuba, but most travelers come with little or none. Hepatitis B and tetanus shots are recommended by most travel clinics. Hepatitis B is generally spread by direct blood or sexual contact, the inoculation course requires three injections over several weeks, followed by a blood test to determine if it actually worked; shorter courses are available. (Interestingly, the hepatitis B vaccine is actually produced in Cuba for world-wide use). Generally tetanus immunization is more important, since tetanus is a risk with any wound or cut, especially in a dirty, contaminated wound.
HIV/AIDS infection is less than 0.1%, however, as always, you should exercise care and make sure you or your partner wears a condom should you become sexually active while in Cuba.
Cuba has one of the highest number of doctors available per capita in the world (around one doctor for every 170 people), making doctors readily accessible throughout most of the island. Your hotel reception should be able to point you to the closest doctor. (So plentiful in fact are doctors in Cuba, that it is not uncommon to see doctors selling paintings, books or other artwork to tourists at the flea market to make money to supplement their meager salaries.)
Finding some medications is, however, often difficult. It is highly recommended to stock up on over-the-counter medications before heading to Cuba, as pharmacies lack many medications that westerners might expect to find, such as aspirin, ibuprofen and immodium. Do not attempt to import psychoactive drugs into Cuba. Havana also features a clinic (and emergency room) for foreigners, which offers extremely prompt service.
Toiletries such as shampoo, conditioner, razors, tampons and condoms are also hard to come across and expensive, so stock up before you leave.
Bigger cities--especially Havana--have very polluted air because of old cars and factories. This will cause respiratory conditions to some visitors.
Police, Fire and Medical contact numbers
The emergency number in Cuba is: 106.
Cubans are generally friendly and helpful people. Keep in mind that they make about US$15 a month; if they can help you, they probably will, but they may expect you to return the favor. If you are invited into a Cuban's home for supper, take the invitation. You will really be treated like a guest of honor. It is a great way to get a feel for the culture. Of course, ordinary Cubans are not permitted to host this type of event, but it goes on as a matter of course.
One way to help local Cubans is by staying in casas particulares and eating in paladares or private restaurants and buying from streat vendors. While free enterprise is usually banned, several years ago the government began selling expensive licenses to individuals wishing to open up rooms for rent in their houses, or set up a few tables on their porch and cook out of their kitchens. Not only are the licenses very expensive but the fees must be paid monthly regardless of income, leaving those less fortunate the possibility of actually losing money. Not only is it more interesting to stay with locals and eat in their homes, you're actually directly benefiting them in one of the few ways possible.
Traditionally Cuba is Catholic, but the government has often cracked down on demonstrations of faith. Recently, however, it is less frowned upon since Pope John Paul II's visit, and there are more important issues to deal with. Other religions in Cuba are hybrid religions, mixing elements of Catholicism with others of traditional African religions. The most common one is called "Santeria" and their priests can be recognised by the full white regalia with bead necklaces that they wear. Women going through the process to become priests are not allowed (amongst other things) to touch other people, so if your casa owner is distant and dressed all in white, do not be too surprised. There are many museums in Cuba (especially in the Southern cities like Santiago de Cuba) which depict the history and traditions of Santeria.
Cuba is, by design, one of the most expensive and difficult places in which to communicate.
Accessing the internet in Cuba is unlike any country in the world. The Internet is characterised by a low number of connections, limited bandwidth, censorship, and high cost.
In Cuba, internet is provided by the state telecommunication company ETESCA (under the brand name Nauta) and is only available in airports, upmarket hotels and government communication centres. Finding an upmarket hotel or a government communications centre in major towns is actually fairly easy as you will literally see a large number of locals and tourists on their phones and laptops on the street accessing the WiFi. Be mindful however that this as this is a fairly new system, it has not spread across the whole island. If visiting small, non-tourist towns, don't expect there to be an internet communication centre.
Purchasing a pre-paid scratch card
Before you can connect to the WiFi, you will need to purchase a pre-paid scratch card. The primary way of purchasing a card is at the government communication centre which bares the brand name ETESCA. The cost of a 1 hour scratch card is CUC$2. If you wish to purchase more then one, remember to bring photo identification as the staff member will need to take down your details in order for them to do so. Be aware that queues at the centre tend to be quite lengthy and move fairly slowly.
You can also purchase a Nauta internet card at an upmarket hotel. The price of these cards vary from hotel to hotel and can be anything from cost price (CUC$2) with the purchase of a drink at the bar to upwards of CUC$8. Alternatively, there are also a number of unofficial vendors either on the street or in small discreet shops selling the same Nauta internet cards. Prices for these cards are at a premium compared to the communication centre however almost all will accept CUC$3 after a little bargaining.
Top Tip for Internet in Cuba
As internet is not readily available in Cuba, it is best to prepare for a life offline. This includes downloading bus schedules, addresses of any hotels booked and making your Wikivoyage available offline!
Connecting to the WiFi
Once you have purchased the card, it is simply a matter of connecting to the hotspot, scratching your card to reveal the username and password and entering these into the Nauta login screen (which should automatically appear). If the log in screen does not appear automatically (common on some phones and laptops) simply enter 220.127.116.11 into your browser and the Nauta screen will appear.
Once the hour is complete, the internet will stop working and you will need to enter the username and password of a fresh card. On the other hand, if you do not want to use the full hour of the card, be sure to end your session. This can be done by entering 18.104.22.168 into your browser and clicking the end session button.
The country code for Cuba is 53.
The emergency number is 116. The information number is 113.
To use your cell phone in Cuba, you will need to have a GSM phone operating at 900 MHz (or quad-band world phone). If you plan on using international roaming, be sure to check with you phone company as most providers do not offer roaming in Cuba. Alternatively, you can buy a SIM card for CUC$111, plus your prepaid minutes. If you do not have a phone that operates at 900 MHz, you can rent a phone at several stores in Havana, including one in the airport. The rates are 9 CUC per day (6 CUC for the phone and 3 CUC for the SIM card), plus about 36 cents a minute for prepaid cards.
If you're planning on being in Cuba for more than two weeks, you can bring a phone, buy a SIM card and prepaid minutes, use it, then give the phone to a Cuban friend when you leave. Cellphones are among the most desired items for Cubans (bring a case for the phone too, they are very fussy about keeping their phones scratch-free). You will have to go to a cellphone store with your friend and sign a paper to give the phone to your friend. Don't give your friend an unlimited plan that charges to your credit card!
- Cuba Vision [dead link], is the national television station.
- Radio Reloj, broadcasts news 24 hours and states the time every minute on the minute — dos cuarenta y dos minutos...
- Radio Havana Cuba, multi-language shortwave radio station
- Radio Rebelde, another news radio station.
- Cuba Holiday News, online news channel, with selected news for people interested in travelling to Cuba.
- Havana Times, Photos, News Briefs and Features from Havana, Cuba.
- Cuba Headlines, Cuba News Headlines. Cuban Daily News | Cuba News, Articles and Daily Information.
Most of the radio stations are available live online .
If you're staying at a hotel or casa particular, it's likely there will be a television, and watching Cuban television is a good place to observe Cuba's unique mix of vibrant culture, sports and controversial politics.
The Cuban telenovelas are one of the state's key instruments for addressing sexual taboos and educating young people about AIDS, for example. The locally produced cartoons are the most interesting and uniquely Cuban. They range from abstract and artsy to informative to entertaining.
The most famous of the genre is the children's program Elpidio Valdés, which chronicles the adventures of a band of rebels in the 19th century revolt against the Spanish. The mix of cartoon slapstick humor and images of violent revolution (dashing revolutionaries stealing rifles, blowing up Spanish forts, and sticking pistols into the mouths of goofy Spanish generals) in a program geared at children is simultaneously delightful and disturbing.
There are classes under the heading "Universidad Para Todos" (University for Everybody) with the purpose to teach Cubans subjects like mathematics and grammar through the television. Also one of the channels is called the "Educational Channel" (Canal Educativo), although this uses "educational" in its widest sense, including foreign soap operas and pop concerts.