|Currency||Bosnia and Herzegovina convertible mark (BAM)|
|Population||3.5 million (2013)|
|Electricity||230±0 volt / 50±0 hertz (Europlug, Schuko)|
|Time zone||UTC+01:00 to UTC+02:00 and Central European Time, Europe/Sarajevo|
|Emergencies||112, 122 (police), 123 (fire department), 124 (emergency medical services)|
|edit on Wikidata|
Bosnia and Herzegovina (Bosna i Hercegovina, Босна и Херцеговина, usually shortened to BiH) is a European country located on the Balkan peninsula. It used to be part of Yugoslavia but gained independence in 1992. It borders Croatia to the north, west and southwest, Serbia to the east and Montenegro to the southeast. Mostly mountainous, it has access to a tiny portion of the Adriatic Sea coastline in the south.
While the country is divided into two "entities"; the Federation of Bosnia and Herzegovina with a predominant Muslim/Croat majority population and the Republika Srpska (i.e. Republic of Serbs or RS) with a Serb majority population, here is a "traveller-friendly" division of the country based on traditional regions.
northwest of the country "hugged" by Croatia
south of country, traditionally inhabited by Croats mostly
along the Sava River
the capital and its environs
- Sarajevo — the national capital; a cosmopolitan European city with a unique Eastern twist as can be seen in its vast diversity of architectural styles; metropolis
- Banja Luka — the second largest city, serving as the capital of Republika Srpska, with some historical sights and a rich nightlife
- Bihać — city near Croatian border, surrounded by an impressive nature
- Jajce — a small city with a beautiful waterfall and number of historical attractions dotted around its center
- Mostar — nice old town on Neretva River, symbolized by its medieval bridge
- Neum — the only coastal town, with sandy beaches backed by steep hills
- Tuzla — third largest city with much industry, though has a lovely old town and monuments to the brutal war too
- Teslic — а health spa resort with the biggest tourist capacity in the country
- Zenica — city with an Ottoman old quarter
- Kozara — national park in the north-west with dense forests and hilly meadows, a hiking and hunting destination.
- Međugorje — inland town between mountains with a mild Mediterranean climate, but perhaps best known due to claims of apparitions of the Virgin Mary to six locals.
- Srebrenica — small town in the north-east, beautiful nature (third deepest canyon, of river Drina in the world), best known as the site of a genocide during the Bosnian War.
- Igman ski resort
- Jahorina ski resort
- Bjelašnica ski resort
Two entities, two tourism agencies
As the Federation politically aspires to unite the whole of Bosnia, and abolish the entities, the tourism agency of the Federation gives information about all of BiH, including the RS.
The idea of a Bosnian nationality used to mainly apply to the nation's Muslims, also referred to as Bosniaks. Bosnia's Croatians and Serbs looked to Serbia and Croatia for guidance and as the mother country and both had aspirations for political union with either Serbia or Croatia once the Yugoslav state began to fall apart in the early 1990s. This of course spelled disaster for the state of Bosnia and as a result a bloody civil war was fought between all three groups. In the end the Croatian-Muslim alliance fought the Serbian forces on the ground whilst NATO attacked the Bosnian Serbs from the air, causing a military defeat for the Serbs. A peace treaty followed, with the detailed scrutiny of the US Clinton Administration helping seal the deal. The result was that Bosnia would be a federation comprising a Croat-Muslim unit alongside a Serb autonomous entity. Things have rapidly improved since then but the two regions of Bosnia still have a long way to go towards complete political and social union. As of now, it could be said Bosnia functions as one country with two or even three different parts. However, the central government lies in Sarajevo and there is one common currency, the convertible mark, sometimes denoted locally as KM. .
- 9 May 1945
- End of the Second World War (National Holiday)
- National holiday in Federation of BiH
- 25 November: Bosnia and Herzegovina's declaration of sovereignty in October 1991, was followed by a declaration of independence from the former Yugoslavia on 3 March 1992 after a referendum boycotted by ethnic Serbs. This National holiday is not commemorated in the RS.
- National holiday in Republika Srpska
- 9 January: The Day of the Republic. On 9 January 1992, the Bosnian Serb Assembly adopted a declaration on the Proclamation of the Serbian Republic of Bosnia and Herzegovina. In August 1992, the reference to Bosnia and Herzegovina was dropped from the name, and it became simply Republika Srpska.
- 1 March 1992 (from Yugoslavia; referendum for independence was completed 1 March 1992; independence was declared 3 March 1992)
The Bosnian Serbs - supported by neighbouring Serbia and Montenegro -responded with armed resistance aimed at partitioning the republic along ethnic lines and joining Serb-held areas together to form a "greater Serbia." In March 1994, Bosniaks and Croats reduced the number of warring factions from three to two by signing an agreement creating a joint Bosniak/Croat Federation of Bosnia and Herzegovina. On 21 November 1995, in Dayton, Ohio, the warring parties signed a peace agreement that brought to a halt the three bloody years of ethno-religious civil strife (the final agreement was signed in Paris on 14 December 1995).
- the Dayton Agreement, reached at Wright-Patterson Air Force Base near Dayton, Ohio, United States, on 21 November 1995, and formally signed in Paris on 14 December 1995, included a new constitution now in force;each of the entities also has its own constitution.
The Dayton Agreement retained Bosnia and Herzegovina's international boundaries and created a joint multi-ethnic and democratic government. This national government was charged with conducting foreign, economic, and fiscal policy. Also recognized was a second tier of government comprised of two entities roughly equal in size: the Bosniak/Croat Federation of Bosnia and Herzegovina and the Bosnian Serb-led Republika Srpska (RS). The Federation and RS governments are charged with overseeing internal functions.
In 1995-96, a NATO-led international peacekeeping force (IFOR) of 60,000 troops served in Bosnia to implement and monitor the military aspects of the agreement. IFOR was succeeded by a smaller, NATO-led Stabilization Force (SFOR) whose mission is to deter renewed hostilities. SFOR was shut down end of 2004. In 2013 there is still some presence of foreign troops, but they are mostly seen just driving around.
Bosnia and Herzegovina ranked next to the former Yugoslav Republic of Macedonia as the poorest republic in the old Yugoslav federation. Although agriculture is almost all in private hands, farms are small and inefficient, and the republic is traditionally a net importer of food. Industry has been greatly overstaffed, one reflection of the socialist economic structure of Yugoslavia. Tito had pushed the development of military industries in the republic with the result that Bosnia hosted a large share of Yugoslavia's defense plants. The bitter inter-ethnic warfare in Bosnia caused production to plummet by 80% from 1990 to 1995, unemployment to soar, and human misery to multiply. With an uneasy peace in place, output recovered in 1996-99 at high percentage rates from a low base; however, output growth slowed in 2000 and 2001. GDP remains far below the 1990 level. Economic data are of limited use because, although both entities issue figures, national-level statistics are limited. Moreover, official data do not capture the large share of activity that occurs on the black market. The konvertibilna marka - the national currency introduced in 1998 - is now pegged to the euro, and the Central Bank of Bosnia and Herzegovina has dramatically increased its reserve holdings. Implementation of privatization, however, has been slow, and local entities only reluctantly support national-level institutions. Banking reform accelerated in 2001 as all the communist-era payments bureaus were shut down. The country receives substantial amounts of reconstruction assistance and humanitarian aid from the international community but will have to prepare for an era of declining assistance.
Bosniaks, Serbs, and Croats form the largest ethnic groups in the country. Since the break-up of Yugoslavia, Bosniak has replaced Muslim as an ethnic term in part to avoid confusion with the religious term Muslim — an adherent of Islam. Ethnicity and religion mostly overlap; with Muslims (mostly Bosniaks), Orthodox Christians, and Catholic Christians (mostly Croats) being the three main faith groups of the country. There are also some Roma, Protestants and Jews as well. Nevertheless, the country is highly secular and religion is seen as more of a traditional and cultural identity than a set of rituals and rules.
Hot summers and cold winters; areas of high elevation have short, cool summers and long, severe winters; mild, rainy winters along coast
A succession of mountains with relatively few intervening fertile valleys. There are occasional earthquakes and the highest point is Maglić at 2,386m.
EU, EEA, Swiss, Andorran, Monégasque, San Marinese, Serbian and Vatican City citizens can enter Bosnia and Herzegovina visa-free for up to 90 days with either a passport or a national identity card.
Foreign nationals of the following countries/territories can enter Bosnia and Herzegovina visa-free for up to 90 days with a passport: Albania, Argentina, Australia, Bahamas, Brazil, Brunei, Canada, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Israel, Japan, Macedonia, Malaysia, Mauritius, Mexico, Montenegro, New Zealand, Nicaragua, Panama, Paraguay, Singapore, South Korea, Taiwan (Republic of China), Turkey, United States, Uruguay, Venezuela, additionally persons holding British National (Overseas), Hong Kong SAR, Macau SAR and Sovereign Military Order of Malta passports. Also it is visa-free for up to 30 days for citizens of Russia and Ukraine.
Any person not covered by one of the visa exemptions listed above will need to apply for a visa at an embassy or consulate of Bosnia and Herzegovina in advance. However, nationals who need a visa to enter Bosnia and Herzegovina are eligible for a free 7 days visa if they are holding a multiple-entry Schengen visa or Schengen countries residence permit.
More information about visa exemptions and the visa application procedure is available at the website of the Ministry of Foreign Affairs.
Sarajevo Airport (IATA: SJJ) is in the suburb of Butmir and is relatively close to the city centre. There is no direct public transportation, and taxi fares to/from the airport are surprisingly expensive for the short distance - your best bet is to take a taxi to the tram terminus at Ilidža and board the tram for the last part of your journey, cost KM1.80)
Some of the other airlines which operate regular (daily) services into Sarajevo include:
- Adria Airways to Ljubljana
- Lufthansa to Munich
- Austrian Airways to Vienna
- Turkish Airlines to Istanbul
Norwegian opens new routes from Sarajevo to Oslo-Rygge and Stockholm-Arlanda in May/June 2009. There will be two flights a week to each destination. For other services, check the Sarajevo Airport website.
Train services across the country are slowly improving once again, though speeds and frequencies are still low. Much of the rail infrastructure was damaged during the 1990's conflict, and lines have been opened on a priority basis, though not to the high level of service pre-war. The train services are operated by the two separate entities (based on the political division of the country), which results in the locomotives being changed rather often.
- To/from Croatia
- There is one daily train running from Sarajevo to Zagreb (10 hours), the capital of Croatia, and onwards to the rest of Europe.
- The 'day' train leaves from Zagreb at 08:59AM and arrives in Sarajevo at 18:23h. The return journey departs Sarajevo around 10:21 and coming to Zagreb at 19:42. Ticket costs around 30 euros one way (return ticket cost around 50 euros). Tickets can be purchased in the international office at train station in Croatia or in Bosnia in local currency. There is no buffet car on this route - be advised to take supplies beforehand for the spectacular 9hr trip, though men with small trolleys will occasionally walk through the train selling overpriced soft drinks etc.
- Aim to buy your ticket before you board the train. If you don't buy before you board then buy from the conductor onboard but beware that he/she may only sell you a ticket for his/her part of the journey - the staff and locomotives usually change when the train leaves Croatian territory and again when the train goes from the territory of Republika Srpska into the Federation.
- Travelling to Bosnia is possible with an Interrail-pass. In Bosnia, other Balkans countries & Turkey also with the Balkan Flexipass.
Bosnia is a beautiful country to drive in; the scenery is often spectacular.
However, due to the mountainous terrain, atrocious driving by many road users (including dangerous overtaking on narrow highways), and generally poor road conditions throughout the country, do not expect speeds will be fast - especially given the relatively short distance 'as the crow flies'. As of 2009, the main routes from the coast via Mostar to Sarajevo, and north from Sarajevo to the Croatian border at Slavonski Brod/Slavonski Samad, have been restored and are of excellent quality. A new highway which follows this path is under construction, with the first part north of Sarajevo readily available, although some construction may slow down traffic at each end of this projected highway. From Sarajevo side you will have to pay toll of 2 km for passenger car. Toll booths at the opposite end as of 2011 August were being installed and not functioning.
When finished, this highway will connect the northern part of Croatia with the coast as well as the new highway from Zagreb to Split, which eventually will extend to Dubrovnik.
Petrol stations can be hard to find in some spots - often the best place to fill up is on the edge of towns and cities rather than in them.
Border crossings normally pose few problems.
Mechanics who speak English may be hard to find, and licensing may be an issue so ensure that you are allowed to actually drive there. Police regularly set up road blocks on the road and don't be surprised to be pulled over to check your papers and have a chat!
Renting a car is also an option, especially if you are visiting remote destinations outside of Sarajevo. You can book On-line at IzziCarHireBosniandHerzegovina.com  [dead link].
Buses are plentiful in and around Bosnia. A list of bus stations and timetables in Bosnia can be found here 
Most international buses arrive at the main Sarajevo bus station (autobuska stanica) which is located next to the railway station close to the centre of Sarajevo. A few buses from Belgrade, the Republika Srpska entity and Montenegro use the Lukavica bus station in Istočno (Eastern) Sarajevo (the Serbian neighbourhood of the town).
Frequent coach services run from Sarajevo to:
- Croatia: Zagreb (4 daily), Split (4 daily), Rijeka and Pula (daily), and Dubrovnik (daily at 6:30AM)
- Serbia: between Belgrade and (eastern) Sarajevo there are 5 daily services, there is also a daily service to Sarajevo main station
- Slovenia: Ljubljana (daily)
- Montenegro: Kotor daily (the trip is 7 hours and has spectacular views)
International bus services are nearly always in modern, luxurious 5-star coaches - the only exceptions to this are normally the local buses operating slightly over the border (max. 3 hour trips).
Due to the Bosnian war in the 1990s there are bus companies serving the Bosnian diaspora, which provide a cheap and clean way of getting to the other side of the European continent.
- Centrotrans, Based in Sarajevo (buses are operated through the regular bus stations around the country), ☎ , fax: , e-mail: email@example.com. Centrotrans operates for Eurolines to Austria, Belgium, Croatia, Denmark, France, Germany, Montenegro, Serbia and Slovenia.
- Globtour (Operates from Međugorje, through the whole country), ☎ , fax: , e-mail: firstname.lastname@example.org. Regular buses to Germany, Austria, Sweden and Croatia.
- Semi tours, ☎ , fax: , e-mail: email@example.com. Cooperation with Eurolines and Centrotrans, several buses per week to Belgium and The Netherlands Return ticket from €137.
- Gold tours, ☎ , fax: , e-mail: firstname.lastname@example.org. Buses to Belgium, The Netherlands, Luxemburg and Switzerland. Return ticket from €100.
- Top Tourist, ☎ , fax: , e-mail: INFO@TOPTOURIST.DK. Weekly buses from and to Nordic European countries (e.g. Denmark, Sweden, Norway) Tickets can be paid on the bus, but advance booking and payment is recommended. Sarajevo via Salzburg (twice weekly) c. DKK1,000 (KM280, €140) return.
- [dead link]Turistik, Bihaćkih branilaca, Bihać (Across the main bus station), ☎ , e-mail: email@example.com. To the federation by bus from Switzerland.
Ferries are available from Neum to other cities on the Adriatic connecting to Croatia and other countries. There are no international ferries across the Adriatic to Italy, but these do operate from Dubrovnik and Split.
Similarly transport is available along the inland rivers and lakes, some of which is privately run.
The inter-entity border between the Federation and Republika Srpska is not controlled and is essentially not very different from U.S. state borders considering its impact on travel.
The best way to get around with public transport is with bus and train (Federation , RS ). There is a dense network of bus lines, all run by relatively small private companies. Be aware that if you buy a return ticket for a line which is served by more companies, you can only make the return trip with the company you bought the ticket at.
Trains are infrequent and slow. Many train lines were damaged in the war, and have not yet been rebuilt. There is also a lack of carriages and trains to provide frequent services - even on the busy lines like Mostar-Sarajevo, Tuzla-Banja Luka and Sarajevo-Banja Luka. However, the rides are scenic, especially that Mostar-Sarajevo stretch.
Hitchhiking is fun in Bosnia as you will get rides from local people who you won't much encounter through hospitality exchange networks as couchsurfing. However be careful of landmines, and if you're not sure, stay on the paved road, and ask locals ("MEE-ne?").
Cycling is beautiful in Bosnia. Other traffic is not so much used to how to relate to bikes on their way, though.
Google Maps, an online mapping resource, is very rudimentary present in Bosnia. However, volunteers are mapping Bosnia in Open Street Map, and at least the maps of the main towns in Bonia have a lot more detail than those of the maps of the US-based company.
If you are looking for detailed army maps, you can find a list on the site of the army: 
- See also: Bosnian phrasebook
The official languages in Bosnia and Herzegovina are Bosnian, Serbian and Croatian, all three known as Serbo-Croatian as they are practically the same language. Serbo-Croatian is written in both Latin and in Cyrillic, making it the only Slavic language to officially use both scripts. In the Republika Srpska you'll see signs in Cyrillic, so a Serbian-English dictionary would be helpful there.
Variants among the Serbo-Croatian language differ only in the most academic of venues and also in traditional homes. There are different versions of the language throughout the area and spoken language changes between regions. However, the vocabulary differences are only cosmetic and do not hinder communication between Orthodox Serbs, Catholic Croats and Bosnian Muslims.
Many Bosnians speak English, as well as German owing to family connections as well tourism in former Yugoslavia before the war. Some older people are also able to speak Russian, as it was taught in schools during the communist era.
If Bosnia and Herzegovina makes you think of concrete Communist architecture or 1990's images of war-demolished town centres, you're in for a pleasant surprise. Of course this country bears the marks of its tumultuous history, but visitors today find rebuilt and well restored historic cities, a warm and welcoming atmosphere, bustling city life and -overall- more medieval monuments than Socialist housing blocks. In fact, some of the remains of the Communist era, like the Tito bunker near Konjic, have become attractions of their own.
The country's main visitor draws however lie in its charming historic town centres, ancient heritage sites and splendid nature. Famous Sarajevo has some of the most extensive Socialist housing projects, but is also a colourful historic mix of East and West, where religions and cultures coexisted for centuries. It's a vibrant town that resurrected into what it always was; the country's modern capital, proud of its heritage and a popular destination for travellers of all kinds. Top sights include the lively Baščaršija or Old Bazaar, the Sarajevo cathedral, the Gazi Husrev-beg's Mosque and of course the legacy sports facilities of the 1984 Olympics. Equally interesting is the Tunel spasa, or tunnel of hope, which brought supplies to the people of Sarajevo in the war and is now a museum. The beautiful old town of Mostar is another city gem, with the famous an Unesco World Heritage listed Stari Most bridge as a main landmark. Carefully rebuilt, it's widely recognized as one of the finest examples of Islamic architecture in the Balkans. Višegrad has a Unesco listed bridge of its own, namely the impressive Mehmed Paša Sokolović Bridge. For more city grandeur, try the green gardens and avenues of Banja Luka.
Great natural attractions can be found all around, even close to the main city's. Take a horse carriage to Vrelo Bosne (the spring of river Bosna) to join Sarajevo families for quiet getaways and picknicks. The waterfalls of Kravice, about 40km from Mostar, make for another fabulous natural trip. A popular spot for city dwellers and rafters, the water of the Trebižat River drops some 30 meters in a beautiful natural setting of tuff walls. Other dramatic waterfalls can be found in the far west of the country, in the lush Una National Park. And then of course, there is the famous Jajce waterfall, where the clear waters of the Pliva river drop 17 meters right in the middle of the town. Nature lovers may also want to include Hutovo Blato Natural Park for bird watching or Sutjeska National Park, with a waterfall as well as one of only two remaining primeval forests in Europe.
Top picks for village life can be found in the historic citadel of Počitelj, Blagaj (where you'll also find the spring of the river Buna) or, for environmentalists, in the The Zelenkovac ecovillage near Mrkonjić Grad. Just outside of Radimlja is the largest collection of Stećak, a remarkable kind of pre-Ottoman tombstones that are found throughout the ancient Bosnian Kingdom.
Rafting on the Neretva river, the Una river and the Tara with the Drina river, with some shorter courses on the Krivaja river, the Vrbas river and the Sana river.
Kayaking and canoeing
The Neretva river and its tributary the Trebižat, the Unac river, also the Krivaja river and its tributary Bioštica river are great kayaking destinations with a lot of whitewater on the Krivaja river. The Pliva river and its lakes Veliko and Malo are great canoeing destinations, also the middle and lower Una river, the Trebižat river.
The famous Rakitnica canyon of the Rakitnica river, tributary of the Neretva river, offer great canyoning adventure, but even extreme canyoning route can be found in the Bjela river another tributary of the Neretva river. The Unac river and its canyon offer great canyoning route.
Also close to Banja Luka you can explore the canyons of the Svrakava and Cvrcka rivers.
Sport is popular in the country, while mountainous terrain of the country getting increasingly popular destination for bikers from all over the world.
Bosnia and Herzegovina was the 1984 host for the Winter Olympics, and it still takes pride of its winter sports potential. Especially around Sarajevo there are challenging venues. During the war of the 1990s many Olympic venues were severely affected, but at present all is put in place to give the skier a great experience.
Close to Sarajevo there are the Bjelasnica, with over 8 km of ski trails, the Jahorina (20 km) and Igman mountains. Close to Travnik is the Vlasic Mountain with 14 km. Other resorts are Blidinje, Vlasenica in the east and Kupres in Western Bosnia.
Bjelašnica and Jahorina are also beautiful for hikes during summer.
Hiking is great in the unspoiled nature of BiH. A good guidebook is Forgotten beauty : a hiker's guide to Bosnia and Herzegovina's 2000 metre peaks - and other selected adventures by Matias Gomez.
The most fly-fishing areas in Bosnia are in the North-West of the Bosanska Krajina, within National Park "Una", and around the river Sana . Fly-fishing fanatics can go on a tour by the different trout-hotspots on the river Una, the Klokot, the Krušnica, the Unac, the Sana, the Bliha, the Sanica, the Ribnik, the Vrbas, the Pliva, the Janj, the Sturba, the Trebižat, the Buna, the Bunica, the Neretva, the Tara, the Sutjeska, the Drina, the Fojnica, the Bioštica, the Žepa, and many other smaller rivers and streams; most famous centers are Konjic, Glavatičevo, Tjentište within National Park "Sutjeska", Foča, Goražde, Bosanska Krupa, Bihać, Martin Brod, Drvar, Ribnik, Ključ, Sanica, Sanski Most, Šipovo, Jajce, Livno, Blagaj. In several of those towns there are resorts specially geared towards the needs of the angler.
Exchange rates for Konvertibilna marka (KM)
As of January 2017:
Exchange rates fluctuate. Current rates for these and other currencies are available from XE.com
The official currency is the konvertibilna marka (or marka) (convertible mark), denoted by the symbol "KM" (ISO code: BAM). It is fixed to the euro at rate of 1.95 for one euro (€1 = KM1.95).
There are two sets of banknotes, with distinct designs for the Federation and the Republic of Srpska. However, both sets are valid anywhere in the country.
Before you leave the country, be sure to convert back any unused currency into something more common (euros, dollars) as most other countries will not exchange this country's "convertible marks".
Credit cards are not widely accepted - ATMs are available in the most cities (Visa and Maestro). Try to not pay with KM100 bills, as smaller shops might not have enough change.
Most towns and cities will have markets and fares where any number of artisans, sellers, and dealers will offer any kind of stock. Different foods are readily available, both fresh and cooked, as well as clothing, jewellery and souvenirs. At the markets you are able to negotiate with the seller, although that may take some practice. Like in most such venues prices may be inflated for foreigners based on a quick 'means test' made by the seller. Often those who look like they can afford more will be asked to pay more.
You'll find large shopping centres in most cities and towns.
Sarajevo is fine for buying clothes and shoes of cheap quality at a relatively cheap price. The main shopping streets of Sarajevo are also great for black market products including the latest DVDs, video games and music CDs. Most tourists who visit Sarajevo no doubt leave with a few DVDs to take back home.
Visoko and the central Bosnia region are very well known for their leather work.
Banjaluka has seven big shopping malls, as well many small businesses, and you will be able to find a large variety of goods.
Mostar has an excellent shopping mall on the Croatian side with some typical European-style clothes shops and jewellers.
If you have a temporal (tourist) residency status and you buy goods worth more than KM100 you are entitled to a PDV (VAT) tax refund. PDV consist of 17% of the purchase price. The refund applies to all goods bought within three months before leaving, except petroleum, alcohol or tobacco. At the shop, ask the staff for a tax-refund form (PDV-SL-2). Have it filled out and have stamped (you need your identity card/passport). Upon leaving BiH, the Bosnian customs can verify (stamp) the form if you show them the goods you bought. A PDV refund in Marks can be obtained within three months, either at the same shop where you bought the goods (in that case the tax will be refunded to you immediately), or by posting the verified receipt back to the shop, together with the account number into which the refund should be paid.
Be aware that upon entering another country you might be obliged to pay VAT over the goods exported from Bosnia. But there is always a free amount, mostly a few hundred Euros; EU: €430. Also, the procedure at the border might take a bit of time, so it is not wise to try this when travelling by train or bus, unless the driver agrees to wait.
The most available food in Sarajevo is Cevapi (normally 2-4 km), the ubiquitous Balkan kebab. Two prominent variations exist - the "Banja Luka" Cevap, a larger kebab with a square shape, and the Sarajevo Cevap, smaller and round. If you have not had them before, every visitor should try an order of Cevapi at least once. There are several variations of pita (around 2 km). A cheap, tasty and readily available snack is "Burek", a pastry made of filo dough and stuffed with meat (simply Burek), cheese (Sirnica), spinach (Zeljanica), potatoes (Krompirusa) or apple (Jabukovaca). Some examples are better than others, however, and it can be a greasy affair. If you get to Mostar, however, try to grab a plate of trout ("pastrmka," which sounds like "pastrami"), which is the local specialty (a particularly fine restaurant serving locally farmed trout lies by the wonderful Blagaj monastery, a short bus ride from Mostar).
Local food is heavy on meat and fish, and light on vegetarian alternatives. Even traditional so-called vegetarian dishes like beans or Grah are cooked with bacon or smoked meats. Stews often contain meat but can be created without it. Rice and pasta dishes are readily available and a traditional sourdough soup filling called Trahana is hand made in most regions and a staple during the fasting month of Ramadan. Fast food, with the exceptions of cevapi and pita (or burek) consists of, like in other parts of Europe, pizza, hamburgers and hot dogs. Panini sandwiches are served in most coffee shops popular with the youth, and Bosnian coffee, reminiscent of Turkish coffee, is a must-try for any coffee aficionado. Oddly, apart from these fast food options, Bosnian restaurants serve few Bosnian specialities - what people eat in their homes is very different from what they will eat if they go to a restaurant.
All along Bosnian roads and recreational places, you will notice advertisements for janjetina or "lamb on a spit." This is a very tasty treat, usually reserved for special occasions. A whole lamb is cooked on a spit, by rotating over a coal fire for a long time. When you order, you pay by the kilogram, which costs around KM25 (not bad since this is enough for several people). On special occasions families make such roasts at home.
No matter what food you order, you are bound to be served bread, commonly consumed throughout some parts of Europe with all savory foods. Both soup and salad are commonly served with entrees, chicken & beef soup with noodles or egg dumplings being the most common. Salads are typically composed of mixed tomatoes, lettuce, onions and bell peppers, often with feta cheese. A Caesar salad is unheard of in Bosnia, and generally most vinaigrettes are of the Italian variety, balsamic vinegar and olive or corn oil. You may also come across many condiments. Ajvar is a canned (or home made if you are lucky) spread, something like a bruschetta spread, made of roasted peppers & eggplant, which are ground and seasoned with pepper and salt and slow cooked. Many pickled foods are also served as condiments, such as pickled peppers, onions, cucumbers ["pickles"], and tomatoes. Kajmak is a dairy spread, with consistency and taste like cream cheese. It is made of milk fat, which is removed, salted and canned. It has a smoky, salty cheese taste, with a texture slightly drier than cream cheese. Kajmak from Travnik is a local specialty and is exported as far as Australia.
Bosnian food generally does not combine sweet & savory foods, and you will never encounter such a thing as a Caesar salad with mandarin oranges. On the other hand, many a fine chef will experiment with sweet and savory tastes like the 'Medeno Meso' (Honeyed Meat) made in pre-war Banja Luka by a well known chef. The delineation between fruit and vegetables is strong, with fruit used only for dessert-type dishes. You will never encounter any dish where sugar is added unless it's a dessert. The food is generally heavy on fresh produce, which needs little or no added spice. As such, there are few spicy or hot dishes, and dishes advertised as "spicy", such as stews like paprikas or gulash are usually spiced with paprika and not chillies, and do not carry overt pungency. In some regions, and depending on whether it is restaurant or home food, textures and colors can be important also.
Smoked meats are a staple of Bosnian cuisine, more so than the stereotypical foods of pita & cevapi. Amongst the non-Muslim populations, pork rules, and prosciutto, smoked neck, smoked ribs, bacon and hundreds of varieties of smoked sausage make this a real BBQ country. The Muslims, of course, have equally-tasty lamb or beef alternatives. The meat is prepared by first curing in salt for several days, which removes water & dehydrates the meat, while the high-concentrations of salt preserve the meat from spoiling. After being rubbed with spices (a Bosnian dry rub is usually very simple, and includes some combination of high-quality fresh peppercorns, hot paprika, salt, onions & garlic, and a few spoons of Vegeta, a powdered chicken soup mix similar to an Oxo flavor cube), the meat is then hung over a heavy smoke made by a wood fire. Fruit trees are well known by BBQ aficionados around the world to produce the most flavorful smoke, and apple, cherry and walnut trees are the most commonly used in Bosnia. Whereas commercially produced deli meats (of the sort you may buy at your local deli) are most often dry-cured or hung in dehydrating fridges and only then pressure-smoked for a few hours to allow some flavor to permeate the meat, Bosnian smoked meat is painstakingly smoked up to three months. The meat hangs in a "smoke house," a tiny wooden shed usually only big enough to light a fire and hang the meat. Bosnians will only smoke meat in the fall or winter, because the low temperatures, together with the salt curation, allow the meat to hang for months without spoiling. During this time, it is smoked up to 4 times a week, for 8–10 hours at a time, which infuses the meat with the flavor of the smoke and removes any remaining water. The finished product has an incredibly strong aroma and flavor of smoke, with the texture of chewy beef jerky. Depending on the cut of meat, the most noticeable difference between smoked meat produced this way and the commercially produced meat available in North America, is the color inside the meat. Whereas commercial deli meat is usually soft, red, a little wet and fairly raw, Bosnian smoked meat is black throughout with only a slight tinge of pink. Larger cuts of meat, like the Dalmatian prosciutto, do tend to be a bit more pink & softer inside, but the difference is still dramatic, since the Balkan-made prosciutto has much less water, is chewier and overall better smoked. Such meat is most often consumed at breakfast time, in sandwiches, or as meza, a snack commonly brought out to greet guests. For the visitor, smoked meats are a cheap and incredibly flavorful lunch meat, and can be bought at Bosnian marketplaces from people who usually prepare it themselves. Have a pork neck sandwich with some Bosnian smoked cheese and a salad of fresh tomatoes in a bun of fresh and crisp homemade bread, and you'll never want to leave.
When you visit a Bosnian at home, the hospitality offered can be rather overwhelming. Coffee is almost always served with some home-made sweet, such as cookies or cakes, together with Meza. Meza is a large platter of arranged smoked meats, which usually includes some type of smoked ham (in traditional non-Muslim homes) and sausage thinly cut and beautifully presented with cheese, ajvar, hard-boiled eggs and freshly cut tomatoes, cucumbers or other salad vegetables. Bread is always served. Most cookbooks on South Slavonic cooking are packed with hundreds of varieties of breads, this being one of the most bread-crazy regions in the whole world. Yet, just about the only type of bread in most Bosnians' homes is the store-bought French variety, which the Bosnians, of course, would never dream of calling "French." To them, it is simply "Hljeb" or "Kruh".
However, more of an effort is made at special occasions to produce traditional Slavonic breads, and each family usually bakes its own variation of a traditional recipe. At Christmas & Easter, Orthodox Serb & Croatian Catholic families typically make a butter-bread called Pogaca, which is often braided and brushed with an egg-wash, giving it a glistening finish perfect for impressive holiday tables. During the month of Ramadan, the Bosniak (Muslim) populations bake countless varieties of breads, and the unique and Turkish-inspired varieties are generally more numerous, diverse and dependent on regions and villages than among Christian populations, where special-event recipes are more homogeneous and fewer selections exist. Lepinja or Somun (the bread served with Cevapi) is a type of flat bread, probably introduced in some form to Bosnia by the Turks, but has since developed independently and is only vaguely reminiscent of Turkish or Middle Eastern flat pita breads. Unlike the Greek or Lebanese pita, the Bosnian Lepinja is chewy and stretchy on the inside and pleasantly textured on the outside, making it a perfect spongy companion to oily meats and barbecue flavors. The Turks may have begun this recipe, but the Bosnians have taken it to a whole new high.
In every-day cooking, Bosnians eat lots of stew-type meals, like Kupus, a boiled cabbage dish; Grah, beans prepared in a similar fashion, and a fairly-runny variation of Hungarian goulash. All are made with garlic, onions, celery and carrots, followed by a vegetable, smoked meat and several cups of water. This is then cooked until the vegetables are falling apart. A local spice called "Vegeta" is incorporated into almost every dish, and the same spice is used throughout the region, as far as Poland. It is the North American equivalent of a chicken Oxo cube, or, in other words, condensed chicken broth mix. These type of stew meals will cost you next to nothing, and are very hearty filling meals.
As for desserts, you will drool over ice cream sold in most former Yugoslav countries. There are several varieties, but regional milk and cream must be a contributing factor to their wonderful taste. You can buy ice cream either by the scoop or from an iced-milk swirl machine, packaged in stores or from a sidewalk vendor with a freezer right on the street. Recommended is the "Egypt" Ice Creamery in Sarajevo, famous in the region for their caramel ice cream. Also try "Ledo," a type of packaged ice cream made in Croatia but sold throughout the region. You should also try some local desserts, such as Krempita, a type of a custard/pudding dessert that tastes something like a creamy cheesecake, and Sampita, a similar dessert made with egg whites. Traditional Bosnian desserts are also something to try. Hurmasice or Hurme, is a small finger-shaped wet sweet with walnuts; Tulumbe are something like a tubular doughnut, crispy on the outside and soft and sweet on the inside. And of course, don't forget to try Bosnia's take on the world-famous Baklava, which tends to be somewhat more syrupy than its Turkish counterpart and usually does not contain any rum, like its Greek counterpart. Much of the traditional cooking has Turkish undertones, a colorful consequence of six hundred years of Ottoman rule over most of Bosnia & Herzegovina, and desserts are no different.
Whatever you eat in Bosnia, you will notice the richness of the flavors you thought you knew. The cuisine of the country has not yet been ruined by commercially-grown produce, so most foods are (uncertified) organically or semi-organically grown, using fewer chemicals and are picked when ripe. The vegetable markets sell only seasonal and locally-grown vegetables, and you are bound to have some of the best tasting fruit you've ever tried in the Neretva Valley region of Herzegovina (close to the Croatian border, between Mostar and Metkovic). The region is famous for peaches, mandarin oranges, peppers & tomatoes, cherries (both the sweet and the sour variety), watermelons and most Kiwi fruits. Cheese is also incredibly flavorful and rich all across Bosnia & Herzegovina, and generally all foods are as fresh as it gets. Enjoy!
Types of places
Aščinica — a storefront restaurant serving cooked (as opposed to grilled or baked).
Buregdžinica — a place where the main dishes are filled pastries (burek, sirnica, etc).
The legal drinking age in Bosnia and Herzegovina is 18 years. Popular domestic beers are Nektar (from Banja Luka), Sarajevsko, Preminger (from Bihać, made according to a Czech recipe) and Tuzlansko, while the most common imports are Ozujsko and Karlovačko from Croatia, Jelen from Serbia, and Laško and Union from Slovenia. Like in almost every European country, beer is very common and popular. Even in more heavily Islamic areas alcohol is available in abundance to those who choose to drink and almost every bar is fully stocked.
Like most Slavs Bosnians make 'Rakija' which comes in many a variety and is made both commercially and at home. Red wine is 'Crno vino' (Black wine) and white wine is 'bijelo vino'. Wines from Herzegovina are renowned for their quality. Alcohol is not taxed as heavily as in most Western nations and is often very affordable. Quality alcohol is sought after and valued.
Another popular drinking beverage is Turkish coffee, in Bosnia called Bosnian or domaca (homemade) coffee, which can be bought in every bar, coffee shop or fast food place.
Bosnians are among the heaviest coffee drinkers in the world.
In Bosnia and Herzegovina you can choose from the great number of hotels, hostels, motels and pensions. At the seaside town of Neum you can book hotels from 2 to 4 stars. In the other cities many hotels are 3 stars, 4 stars and some of them are 5 stars.
In Banjaluka the best hotels are: Cezar, Palas, Bosna, Atina, Cubic and Talija. Reservation is possible via internet or by contacting Zepter Passport Travel Agency, Banjaluka, for any accommodation in Bosnia and Herzegovina, or any service; contact: http://www.zepterpassport.com, phone number +387 51 213 394, +387 51 213 395, Fax +387 51 229 852.
In Sarajevo the best hotels are: Hollywood, Holiday Inn, Bosnia, Saraj, Park, Grand and Astra. Reservation is possible via the internet or by contacting Centrotrans-Eurolines travel board in Sarajevo, phone number: +387 33 205 481, languages spoken: English, German, French and Dutch.
With one of the highest unemployment rates in Europe (in some areas up to 40%, official rate 17%), it will be unlikely you will find legitimate employment in the country unless you are working for a multi-national organisation.
If you plan on traveling off the beaten path in Bosnia, be aware that the nation is still in the process of clearing many of the estimated 5 million land mines left around the countryside during the war of 1992-1995. In rural areas try to stay on paved areas if possible. Never touch any explosive device. Houses and private property were often rigged with mines as their owners fled during the war. If an area or property looks abandoned, stay away from it.
Bosnia experiences very little violent crime. In the old centre of Sarajevo be aware of pickpocketing.
All Bosnian employees undergo regular health checks to ensure that they can physically do their jobs and that they will not transmit any disease or injure anyone. People in the food industry are particularly checked and random health and safety checks for the premises are held often. Food providers are held to the highest standards. A Bosnian kitchen is expected to be spotless and food safety is very important.
If getting a tattoo, ensure that the instruments are sterilised. While this may be a common practice, one should still be careful.
Since the food is very rich, some extra exercise may help.
And as above, never walk off dedicated paths in case of land mines.
Smoking is allowed nearly everywhere in the country, and over half the population use tobacco. Therefore, be prepared to endure very smoky restaurants, bars and shopping centers. Even bus drivers often smoke while driving.
Respect the religious differences of the people in the region and their effort to move past the Yugoslav civil war. It is important to be careful in areas where there is still tension and to ensure that one does not offend a particular group due to indifference or sheer ignorance.
Similarly, respect the environment. A lot of the country has been saved from pollution and it is important to be careful of one's influences. Moreover, it is equally important to be careful as the rivers tend to be fierce, the mountains and valleys often unguarded and the footing unsure. Always have a tour guide with you or consult a local for advice on the natural dangers and land mines.
Each entity has its own postal service, so stamps bought in the Federation cannot be used in the RS and vice versa.
There are three mobile phone networks in Bosnia and Herzegovina: HT ERONET (Mostar), GSMBiH (Sarajevo) and m:tel (Republika Srpska, Banja Luka). You can buy a prepaid SIM card from any network at any kiosk for KM10 or less.