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Rail travel in the Netherlands

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Amsterdam Centraal Station, one of, if not the most recognisable railway stations of the Netherlands.
Every Dutch railway station is clearly labelled with one, if not multiple station name signs.

Prioritising the traveller, the Dutch railway network is a great way to cross the country. Practically everywhere is reachable by train, having a network of 3,223 kilometres (2,003 miles) of track. The Dutch network is a well-maintained and well-travelled network. A free travel pass is available to students in the country. Beyond that, the Dutch have eradicated paper tickets fully, using the OV-Chipkaart, often shortened to OV-Chip or Chipkaart, instead. The card either holds data of the route you're travelling (disposable card) or it holds credit or a travel product (personal and anonymous card). The OV-Chipkaart (which also works in buses, trolleybuses, trams and metros) is what sets Dutch public transit apart from that of other countries.

This distinction is a recent development, with network maintainer ProRail improving the network, adding and revamping stations during the first quarter of the 21st century. Historically though, the Dutch were late in starting a rail network, having horse-drawn barges as a perfectly fine alternative for both cargo and people. After the first line proved successful, the 19th century saw a jump to the 'new' mode of transport, only to be too enthusiastic about railways and see many lines fall into disuse or be completely demolished in the 19th century.

Nederlandse Spoorwegen (NS, Dutch Railways) have not had a monopoly on rail travel since the 1990s, allowing more domestic and foreign railway operators to join the fun. In modern times, the network can be crowded, but trains are still a great way to see the country.

Structure[edit]

The Dutch rail network connects virtually all notable destinations from Amsterdam to Zoetermeer and Zevenaar to Assen. There are roughly as many stations as there are municipalities in the country (about 400). The entire network consists of 6,830 kilometres (4,240 miles) of track, three quarters of which is electrified. The largest city without any means of rail-bound public transport is Oosterhout (North-Brabant), with some 44,000 citizens. The biggest region that cannot be reached by rail is Zeeuws-Vlaanderen (Zeeland), which borders Belgium, but would be fully detached from the rest of the Netherlands were it not for a single tunnel crossing underneath the Western Scheldt estuary.

Passenger rail companies[edit]

  • Breng most notably focused on bus and trolleybus connections in Arnhem and Nijmegen, Breng only runs a single train service in the Achterhoek: ArnhemDoetinchem, creating a quarter-hourly service to Doetinchem in cooperation with Arriva, which has its trains turn around at Winterswijk instead of Doetinchem.
  • R-Net runs the concession for the GoudaAlphen aan den Rijn line. R-Net is a company that runs services, on behalf of or in a joint venture with other companies such as GVB (Amsterdam metro), RET (Rotterdam metro) and HTM (The Hague trams), and since 2018, also runs trains on the MerwedeLingeLijn on behalf of QBuzz;
    • Qbuzz started running trains on the MerwedeLingeLijn (DordrechtGeldermalsen) in R-Net formula in early December 2018. This is the first rail service operated by Qbuzz, which, as the name implies, has thus far only serviced buses and trams, the latter in a joint venture with bus operator HTM.
  • Blauwnet is not so much an operator as it is a joint venture. Arriva and Keolis share lines in Overijssel and have agreed to run these trains in a somewhat more neutral livery, namely the blue livery of Blauwnet (Blue-net). The lines included are four services from Zwolle to Emmen (Arriva), Enschede, Kampen and Oldenzaal (Keolis), AlmeloHardenberg (Arriva), as well as two international lines: HengeloBielefeld (Eurobahn, a sister company of Keolis), and EnschedeGronau (DB Regio, a sister company of Deutsche Bahn, as is Arriva).

Historical background[edit]

See also: w:History of rail transport in the Netherlands

Starting out[edit]

Replica of De Arend at a rebuilt Station d'Eenhonderd Roe, one hundred roeden or 400 m from Amsterdam.

Rail transport did not catch on in the Neterlands until 1839. There were many plans to connect the country by rail, but unlike most European countries, the Netherlands didn't need a rail network. A perfectly workable system of horse-drawn barges (trekschuiten) was already in place, using the country's famous canal network. Shipping companies also lobbied against railways, causing attempts to raise funds for railways to fail dramatically.

The most viable line was one proposed by W.A. Blake, who wanted to connect Amsterdam to Cologne (Germany) via Arnhem. His fundraising efforts failed, but one of his employees, W.C. Brade, continued the plans, changing the route to connect the capital to Rotterdam, with a test stretch running to Haarlem to test economic viability. Wealthy investors began to favour a connection between the ports of the Netherlands, Amsterdam and Rotterdam. King William supported the plans because he was reluctant to let his country fall behind its neighbours which were all working on their first railways.

With the King's support, construction of the railway started. However, the Netherlands lacked engineers and had to import them, mainly from England. Even with these engineers, some odd choices were made. The railway that had to connect to foreign railways was built on a 1,945 millimetres (76.6 in) broad gauge instead of the standard gauge that the neighbours used, making the tracks incompatible until they were converted.

On September 20, 1839 a train pulled by De Arend ('The Eagle') with De Snelheid ('The Speed') as backup, left Amsterdam for Haarlem and arrived without any major problems 30 minutes later, covering a distance of 16 kilometres (9.9 miles). Commercial transport on the line commenced four days later.

Expansion and boom[edit]

A common sight in the early days of Dutch railways: landowners wouldn't let the rail companies use or buy their land for the railway, leading to conflict, after which the company would lay temporary tracks around the property they couldn't cross. Pictured is an artist's impression of Het Laantje van Van der Gaag near Delft, which was in use from July 3 until July 7, 1847.

Most railways were built on popular demand, and building only commenced once individuals had raised the funds. Nothing was centralised. By 1850 several main railways were constructed, yet the Netherlands was significantly behind its neighbours. Moreover, the major rivers of the country hadn't yet been bridged, creating a major divide between the Netherlands above the Rhine and the Netherlands below the Rhine. The networks that had come to exist were badly linked if they were linked at all. In Amsterdam and Rotterdam, the main railway hubs at the time, competing companies had different stations, both on opposite edges of the towns.

In 1860 the Nederlandsche Centraal-Spoorweg-Maatschappij (NCS) constructed a line connecting Utrecht to Kampen via Amersfoort and Zwolle. In 1869 Utrecht became connected to Eindhoven via 's Hertogenbosch and two years later Lage Zwaluwe was connected to Dordrecht, finally spanning across the rivers Meuse and Waal (Rhine delta). The Oosterspoorweg (Eastern railway) was constructed partly in 1874 and partly in 1876, connecting Amsterdam to Zutphen.

By 1860 the government of the Netherlands finally realised that railways might be of national importance, creating the Spoorwegwet (Railway law), meaning that the government finally started funding and exploiting railways. The law proposed ten railways, labelled A through K, that would connect the Netherlands. These railways would not yet be used by a government-owned company, but instead by the National Railways (Staatsspoorwegen or SS). These lines were:

The SS had a rivalry with the HSM (Hollandsche IJzeren Spoorweg-Maatschappij), both of which tried their best to take as many passengers away from the other by siding with third parties, taking over their railways or using their shipping services to get passengers across a river that couldn't be crossed by using their railway.

The Staatslijnen weren't enough to cover the entire country, with the east being particularly left out. Many local railways (lokaalspoorwegen) and tramways were built by non-governmental organisations started by individuals, often traders or investors. The tramways didn't have to install signals, whereas the railways were required to. The downside of the tramways was that they had to deal with speed limits as they often used pre-existing roads.

Connections to neighbouring countries were also started by individuals. Staatslijn B already connected to Germany near Enschede. Additionally, the line between Turnhout (Belgium) and Tilburg was built by Grand Central Belge in 1867 and Boxtel was connected to Wesel (Germany) in 1878 by the Noord-Brabantsch-Duitsche Spoorweg-Maatschappij (North-Brabantic-German Railway Company).

The 1900s[edit]

The 1940s were a turning point for the Dutch railways. The destruction the war wrought and the lines destroyed by the Nazis during their withdrawal made the Dutch rethink what lines were and weren't necessary.

The rivalry on the railways led to many mergers. A single state-owned railway company, however, never came into being. The SS and HSM were the main winners of the rivalry. They joined forces in August of 1937, forming the Nederlandsche Spoorwegen (Dutch Railways), of which the state became the owner. Most railways were then operated by the NS, excluding several border-crossing and local railways. This remained the case for some sixty years, in 1995.

During the 1900s many lines were electrified, the first of which was the 1908 Hofpleinlijn (Rotterdam - Scheveningen). The line was electrified with 10,000 volts of alternating current. In the 1920s the ZHESM, which owned the line, developed 1500 V direct voltage, which was used first on the Oude Lijn (Old Line; Amsterdam - Rotterdam) in 1924. The 1500 DC voltage became the standard electrification for the Netherlands and is used to this day on almost all electrified lines.

With road traffic on the rise, many local railways were no longer profitable. Most of them were abandoned in the 1930s and after the second world war.

By 1934 the first diesel train, the Mat '34, had been put into service. The Mat '34 was also the first streamlined train design, which would be used on all newly-built electric trains a year later. Steam locomotives were used less and less after the second world war. The last steam train in regular service ran on January 7, 1958. In 1956 the class system in trains was changed across Europe. Third class became second class, second class became first class and the (rarely used) first class was abolished.

Reorganisation and rivals[edit]

An NS Class 2200 locomotive leased to Lovers Rail servicing the area around the Keukenhof.

The 1990s brought reorganisations to the Nederlandse Spoorwegen, which meant a divide in maintaining and using the railways. The running of the railways stayed with NS, and the maintenance and upkeep of the infrastructure was shifted over to the newly formed ProRail. NS was divided into NS Reizigers for passenger service and NS Cargo for transport of goods. Local concessions were put in place to open up the market to other private companies, and end the monopoly of NS.

The first competition came in 1996, when Lovers Rail started running trains from Haarlem to Amsterdam, which turned out unpractical for people in IJmuiden and Lisse, as well as visitors to Keukenhof. Lovers Rail ceased operations in 1999.

More successful were the regional lines outside of the Randstad. The first of these was Mariënberg - Almelo in 1998, followed by the Northern Lines in Friesland and Groningen in 1999 and 2000. As of 2017, local lines are run by Arriva, Breng, Connexxion and Keolis. Several lines in the Randstad are planned to be converted into metro lines around 2020 in order to improve public transit there.

Services[edit]

Classes of travel[edit]

A Derde Klas (third class) waiting room indication sign at the historical Haarlem Station never got updated to modern European standards. The tile motif is there forever locked in time.

The Dutch classes of travel follow the European standard, which is divided into two classes:

  • Tweede Klas (second class), indicated on carriages with a simple 2, offers seating of a decent quality which outside of rush hour are perfectly fine. As soon as rush hour starts, expect little space, especially when travelling with loads of luggage. There are almost always overhead storage racks for luggage, but even a simple backpack may prove too big for the little space that is available in second class. Especially the SGM Sprinters have little or no room to move. Seating is the main problem in second class, aside from overcrowding during rush hour. Intercity trains, most notably the double-deck VIRM and DD-IRM, have silent areas or coaches, which are often quieter and are a de-facto midway solution between first and second class, as overcrowding is not as big of an issue.
  • Eerste Klas (first class), indicated by a 1 on the side of carriages offers more space between seats, electrical outlets in most trains, and higher quality seating (though higher quality often refers to leather instead of fabric seats). The first class, however, does have a notable price difference that might very well not be worth it for frequent travel according to most Dutch train travellers. As a result, first class is rarely overcrowded. Booking a seat in advance is only possible on international intercity journeys with, for example, the ICE or Thalys trains. Sleeper carriages are not found on regular intercity trains, as travel time is rarely more than 2 hours, even though the longest travel time within the Netherlands directly from station to station takes around 5½ hours (Delfzijl to Vlissingen (5hr 38 min in the 2018 schedule)). Sleeping on the train is fine if you have a ticket for where you sit.

Both classes share toilets, which are not all wheelchair-accessible. If the train doors have no steps, then there is a high chance that it will have wheelchair-accessible toilets. Regional services rarely have toilets. Larger stations, however, do. The number of toilets, and their accessibility, is due to be improved with the Intercity and Sprinter Nieuwe Generatie. Both classes have freely accessible WiFi.

Almost all trains have a conductor. Most trains have no catering, but on some lines drinks and snacks are available for purchase.

Traveller's rights[edit]

The Dutch railway is often mocked for its unpunctuality and inefficiency; however that may simply be because Dutch people have too high a standard and treat five minutes of delay as a catastrophic calamity, while the average customer of some other railways would laugh at such an event. Most of that can be explained in cultural difference: the Dutch are very punctual people. Aside from that, trains often seem full if you're not willing to sit beside someone you don't know, which is something the Dutch don't exactly prefer.

Should your train be cancelled, or should your journey be limited in any other way, such as by one of the rare railway strikes, then you are entitled to financial compensation as long as you have obliged to the railway operator's terms and conditions. Refunds and Lost and found objects can be reported and requested via NS's website. Should the problem occur when travelling with another railway operator, then contact them via their website if possible, or give them a call. If neither of these are possible, then head for the nearest info desk (often found at the larger stations with the Centraal suffix).

Regional, local and commuter lines[edit]

Railway map of the Netherlands. This map also includes cargo only (in pink) and heritage lines (in gray)

Railways in the Netherlands have been divided into a larger main concession for the core network, which until 2025 is granted to Nederlandse Spoorwegen (NS), and into a couple of local concessions, which railway companies bid to operate. These lines are most often non-electrified, running diesel stock, whereas all lines operated by NS are electrified. Of the railway operators active in the Netherlands besides NS, Arriva is by far the biggest. Arriva alone services the following lines:

Arriva runs FLIRT3 trains on the S2 and S4 lines, LINT 41/H on the S1 and Valleilijn line, Stadler GTW 2/6 and 2/8 electric and diesel units on about all other lines. Almost all trains bear a name of a significant person, location or event related to the region the trains service, where the Stadler GTWs are named after people, the FLIRT3s after locations and events, while the LINT 41/H trains rarely are named. The names are always marked on the heads of the trains, only visible on the outside. Names vary from artists like Piet Mondriaan and M.C. Escher to assumed spy Mata Hari and from naval explorer Willem Barentsz to garden designer Piet Oudolf.

Breng services the aforementioned line between Arnhem and Doetinchem creating a quarter-hourly service between both stations in cooperation with Arriva.

Keolis has definitely seen better days, once having lines all over the Eastern Netherlands as Syntus, it now only services only the Zutphen — HengeloOldenzaal line as Twents. All of these trains are LINT 41/H models refurbished in 2013 to have toilets on-board. These trains, constructed between 2001 and 2004, are the oldest trains on the local networks. As of December 2017, Keolis services the Kamperlijn (KampenZwolle) in its own livery and all other trains in neutral Blauwnet livery.

In December 2018, bus company Qbuzz entered the railway market by taking over the MerwedeLingeLine from Arriva.

Nederlandse Spoorwegen runs Sprinter trains on the core network, which is a NS brand for a stoptrein (stopping train), calling at every stop along the line. Sprinters are nearly always servicing lines that also have Intercity connections, so depending on your departure and/or destination station, you probably are faster by taking an intercity train instead of a sprinter.

Intercity lines[edit]

Intercity lines of the Netherlands.

All Intercity lines are served by NS, and all of these lines are electrified, with the trains served by NS running on energy generated by wind turbines. NS has two categories of Intercity connections (aside from international connections):

Intercity Direct[edit]

The closest thing that the Netherlands has when it comes to high speed rail. IC Direct lines often have a few stops on any particular route, usually large cities with lots of traffic. As of 2017, there are two services, both calling at the same stops, and each with an additional, different stop: AmsterdamSchiphol ✈Rotterdam (— Breda). The line mostly uses the HSL-Zuid connection.

There have long been plans to expand the Dutch high speed rail network by two lines, but so far nothing has come of them. HSL-Oost (Amsterdam — Ruhr Area) has been in discussion since the 1990s, with tracks between Amsterdam and Utrecht already being doubled from two to four lines, allowing two of them to be used for high speed connections, connections to Arnhem have been modified, with most modifications to the stations, but east of Arnhem, little has changed. The alternative, the Deltaline, was presented in March 2006, but it never got off the ground either. For now, trains to the Ruhrgebiet are limited to 160 km/h (99 mph).

The Zuiderzeelijn never got beyond the planning phase: whether the line is to operate a Maglev, HSL or Superbus has not been decided. The line has been permanently set aside for ten years now, and will not be dug up for some time yet.

Regular Intercity lines[edit]

The regular intercity connections are most likely the ones you would use the most. They connect the major cities with one another, skipping the smaller towns along the route. Utrecht is what comes closest to the central hub, due to its location in the center of the country. Only routes serviced by NS dedicated to domestic rail travel) are counted as Intercity lines here, even though Arriva does offer connections that can be defined as Intercity, they refer to them as Sneltrein (fast train). Routes below are listed by their serial number. Do not bother remembering the serial numbers, as these cannot be found at the station.

International lines[edit]

A V250 being towed back to depot after the train's introduction proved to be a massive failure.

The most infamous intercity line of the Netherlands has to be the HSL-Zuid, running between Amsterdam and Brussels, which were to be served by newly built V250 'Fyra' trains, nicknamed the Kruimeldief (named after a type of small handheld vacuum cleaner with no proper English name, as the train's nose resembled one). The trains turned out to be poorly constructed, making the news several times too many as train after train failed to show up to platforms, and other technical difficulties caused many delays on other parts of the Dutch and Belgian networks. These problems were labelled as a consequence of new materials, but after the trains had been in service for over a month, no improvements were to be seen. On January 13, 2013, half of the scheduled trains were cancelled, and the other half suffered average delays of an hour. Four days later, 85% of the 'Fyra' trains weren't running. One of the trains that did work that day had a plate on its underside come off after it was damaged by frost while the train was at high speed. This incident was the final nail in the V250's coffin; Belgium banned the Fyra from running on its HSL network. The Fyra has since been 'temporarily' replaced by regular intercity trains, which up to this day still run.

A good view is always appreciated during long travels.

Regardless of the Fyra-debacle, as the situation around the Fyra is known as in the Netherlands, the Netherlands still have international intercity lines, all of which are operated by NS International, a subdivision of Nederlandse Spoorwegen. These are:

These tickets can be purchased through NS International. After purchase, you get the option to export the tickets into the NS International App, available on Andriod and iOS, or download them as a PDF file, which you can then print out. Note that the NS International app is not the same as the NS Reisplanner. One is an app owned and maintained by NS Reizigers and the other by NS International, two divisions of the same company, Nederlandse Spoorwegen. Tickets for IC(E) can also be bought through Deutsche Bahn, tickets for Eurostar can be booked with that company, while tickets for Thalys can also be bought through Thalys. All four have early bird offers that can be considerably cheaper than regular fare, which gets you from Amsterdam to Brussels or Antwerp for €29, Paris and Berlin for under €40 and London for €59. OV-chipkaarts and other NS passes can be used on domestic ICE and IC Brussels segments but an additional €2.40 supplement is required for journeys on the former; such fares are not valid on Eurostar and Thalys which both require reservations/advance booking.

Other lines to neighbouring countries are stopping trains, connecting to Germany (GER) and Belgium (B):

Trains in the Netherlands are limited to no more than 160 km/h (99 mph) with the exception of the HSL-Zuid line which on paper is capable of supporting trains travelling at 300 km/h (190 mph). Currently Thalys and Eurostar services are the only services capable of reaching that speed.

Planning your trip[edit]

The most reliable way of planning your journey is by using the NS Reisplanner, on the homepage of the NS website, or using the NS Reisplanner Xtra app on Android or iOS. The app displays everything you need to know about a station and a journey, whether it be the type of train you will be on, how busy said train is, or simply whether there are any shops open at a nearby station where you can have a quick lunch. The app begins in Dutch, but can be changed to English via the Instellingen menu, found under the Meer tab. The app, however, is not fully translated, making it only easy to use in English for planning a journey by train.

When continuing a journey by other modes of public transit, such as bus, tram or metro, use 9292.nl or the associated app of the same name. 9292 also features trains, and is overall a better solution, enabling you to plan your route from your exact starting point to the very address you'd like to visit. The NS Reisplanner, on the other hand, features information about the station you'll arrive at, such as services, the amount of OV-Fietsen available and the shops open at the time of your arrival, and is generally more focused on transport services provided by NS (Nederlandse Spoorwegen).

The best way to get your tickets is by simply using your OV-Chipkaart (see 'Buying tickets' below), though various sites, such as DiscoverHolland.com may offer a trip to an attraction you wish to visit, with transport included. These often turn out to be cheaper and more relaxing as you already have the journey planned out and since you have your ticket to the attraction in advance, making the journey just that little bit more care-free. Additionally, you will avoid the crowds. It is not uncommon to have to spend an hour and a half queuing up to get a ticket on the more popular days. Aside from DiscoverHolland, some Dutch shops such as Kruidvat offer a full day of travel by train for around €20. These deals often pop up around the Dutch holidays.

Buying tickets[edit]

In the Netherlands there is no longer any need to buy tickets. All you need is an OV-Chipkaart, a simple smartcard which you can transfer up to €150 onto, which you can use for buses, trams, metros and most notably, trains. The card can either hold said credit or hold a travel product such as an off-peak subscription or student travel product. Traditional paper tickets have not been used since July 2014, making it obligatory for travellers to either get a disposable, anonymous or personal OV-Chipkaart, or purchase a QR-coded e-ticket through NS' or other train operators' website or app.

Types of cards[edit]

An anonymous (top) and personal card (bottom).
  • Disposable cards (wegwerpkaart) is for one-time or short-period usage. The card is in many ways like a normal ticket. Credit cannot be written to the card. The card is only valid from the origin to destination written on the card in the case of a one-time usage (though getting off and back on at intermediate stations is permitted), or is valid on the entire network for a single time period (day passes, etc). Unlike anonymous or personal cards, passengers do not need a €20 balance on the card to enter the gated area, as well as off and back on again at intermediate stations. The downside to disposable cards over an anonymous or personal card is that they are more expensive than a reusable card, as printing costs of €1 are included.
When travelling by train on the Dutch network on a disposable card, the card needs to have been bought at the station of departure before boarding the train. This can be done either at a service counter or a ticket machine. After purchase they need to be validated or checked in at a barrier gate (like a turnstile) or post. Gates are often found in the station hall of the bigger stations, whereas the barrier posts are found on the platforms. The card must be checked out once the passenger arrives at his or her destination.
International tickets, which when obtained abroad will most likely be traditional paper tickets, are still valid on the international train they're intended to be used on. The international tickets issued at Dutch stations come in the form of a disposable OV-chipkaart. These are, naturally, perfectly fine for travel abroad.
Disposable cards are also available in the form of an e-ticket, which is cheaper than a regular disposable ticket obtained from a ticket machine (€1 difference). These tickets can either be downloaded as a PDF file and printed onto an A4 sheet of paper, or loaded onto your smartphone using the Reisplanner Xtra app. Either of these has a QR-barcode on the ticket, which can be scanned when having to go through a gate barrier, but does not need you to 'check-in' at the OV-posts. Naturally, you should have a sufficiently charged phone should you use the mobile ticket. If your phone runs out of battery during your journey (far from every train has on-board electrical outlets), you may be fined for illegal ridership. A printed or mobile ticket works as a personal chipcard and will have some of your identity on it. You should, therefore, have a valid ID on you while using the ticket. If you are having trouble booking an e-ticket on NS.nl or the Reisplanner Xtra app (e.g. foreign debit cards are not accepted), try booking at B-europe.com, the website of Belgium's national railway company SNCB.
  • The anonymous OV-chipkaart (Anonieme OV-Chipkaart) is a reusable card with the size of a credit or debit card. The card is definitely recommended should you wish to use the Dutch public transport system (i.e. not just NS but local transport operators) often. The €7.50 paid for a single anonymous card is cheaper than a disposable card after eight journeys. The card can hold an amount of credit, which has to be loaded onto the card in advance. Prices are calculated per kilometre travelled (€0.89 per kilometre as of 2017), so this is in effect a 'pay as you go' (PAYG) system, but unlimited-ride day tickets offered by various transport authorities can also be loaded on to the card. Credit can be "topped up" at vending machines in stations and shops. The card can be used on all modes of transport except Thalys. As reservations are not necessary to ride on most trains operating within the country and there are no special discounts offered on such trains (excluding Thalys and Eurostar), passengers with an adequately-loaded OV-chipkaart simply need to proceed directly to the platform (but check in and check out using the fare gates or chippaal). Using the vending machines or going to the ticket desks before a train journey is only necessary to top up credit or change the class of travel. The fare that will be deducted will be the same fare that is offered when trying to book a ticket for that route on NS.nl and NS Reisplanner Xtra app.
The pros and cons of an anonymous card depends on how you plan to use it. If multiple people are going to be using it, it is definitely an upgrade over the personal card. But do not try to travel with multiple persons on a single card at the same time, as this will result in a fine should you be caught. The downside here is that if you happen to lose the card, it can be used by anyone that happens to find it. Another downside of the anonymous card is that you need a minimum balance of €20 on your card to check in to the NS system (the difference between this amount and the actual fare is refunded to you upon properly checking out).
An anonymous card can be purchased at stations, operators' counters, newsagents and supermarkets. To view locations near to you, use the checker on the OV-Chipkaart website. The card is valid for five years from the day of purchase.
  • A personal OV-Chipkaart (persoonlijke OV-Chipkaart), which has most of the functions of the anonymous card, is only available to people living in the Netherlands, Belgium, Luxembourg and Germany. This is regardless of citizenship or nationality; all you need is proof of residence and a bank account in one of those countries. The card can be bought for €7.50 - the same cost as an anonymous card, but with a much more time-consuming and rigorous process. The personal card features your photo ID, the letters of your first name, your last name, as well as your birthday. The card is, like the anonymous card, valid for five years, though the personal card can be renewed, whereas the anonymous version cannot. The personal card, however, can be automatically topped up (automatisch opladen), once the credit drops below a certain amount. If the card is stolen it can be blocked. The personal card is useful or even required for travellers who are entitled to a reduced rate (students or elderly), yearly pass holders, etc.
Personal cards can only be obtained by filling in the online form. A permanent address and bank account in the Netherlands must be provided when applying, though residents of the Benelux and Germany may apply using PayPal. Automatisch opladen is, however, not available when using PayPal.

Using the OV-Chipkaart[edit]

Switching rail operators is done in two simple steps: check out at operator A, and check in by operator B. Shown are Arriva and NS card readers at Groningen Station. The points can be located by the pictured white cubic posts, which read overstappen (transfer).

For train travel with an OV-chipkaart, you must check in before entering the train station platform, and check out as you leave the platform at your destination. Officially, you need a minimum €20 balance on your card to check in at a train station. Unofficially, you only need a €16 balance. If your fare at the destination is between €16 and €20, an IOU may be put on your card for any shortage, that will be deducted the next time you reload your OV-chipkaart balance. However, you cannot check in for a train if your balance is below €16. If you forget to check out at a railway station, your card will be charged €20.

You can also use your OV-chipkaart for local public transportation, when the minimum required balance would be lower, such as €4 for trams in Amsterdam and The Hague. If you forget to check out, your card will be charged that minimum amount.

The same card reading machine might be used for both checking in and out. Tapping the card on the reader acts as a toggle. The first tap checks in, a second would immediately check out, which may be useful if you change your mind. If you check in, the machine issues one beep. If you check out, you will hear two beeps. Pay attention to the number of beeps. If your card balance is too low, the machine issues a buzzer-like beep and displays the message saldo te laag (balance too low); in this case, you must reload your OV-chipkaart before retrying to check in.

When switching rail operators, do not forget to first "check out" at your current operator's chippaal (barrier post), before "checking in" at the chippaal of the operator you're switching to. For example, when travelling from Arnhem to Almelo, you will have to transfer from NS, which operates between Arnhem and Zwolle, to Arriva, which operates between Zwolle and Almelo. Therefore, at Zwolle's station, you will have to first "check out" at an NS chippaal after which you "check in" at an Arriva chippaal. It doesn't matter what platform you do this on.

When switching services, i.e. from a train to tram, metro or bus, first check out once leaving the station at the posts or barriers there, go to the bus stop, tram stop or metro station, where you must "check in" once again. Do not freak out at tram and bus stops; there you "check in" on board the vehicle rather than at the platform.

When transferring between local buses and trams with an OV-chipkaart, you must check out of the first vehicle and then check into the second. On the second vehicle. you may get the message "overstappen OK" which means transfer OK. Always remember to check out when leaving a local bus or tram; otherwise, your fare will be more expensive.

Ordering tickets online[edit]

NS has an online webshop in which it is possible to order several products. Most of these can either be obtained through loading them onto your OV-Chipkaart, or by ordering an E-Ticket which can be used on your mobile phone, provided it has the NS Reisplanner app installed and the phone runs either on Android 4.0 or up or iOS 8 or up. Holders of foreign VISA or MasterCard debit cards may experience some trouble using such cards on the app and may use websites like B-europe.com.

  • Single ticket - A ticket valid in the same timeframe as the Day return, but allows you to travel between A and B (in either direction but not both). The cost depends on where you will be travelling. Passengers are permitted to break their trips at stations along the way but must check in and check out at every point.
  • Day return - A simple day return pass, valid from station A to B and back to A. The ticket is day-bound, being usable from 0:00 until 04:00 the next morning on a specified date. The price depends on where you will be travelling to and from. It is basically the cost of two single tickets plus the €1 printing fee (for disposable tickets only), therefore it saves money to get a day return if one is indeed returning to the point of origin on a disposable card.
  • Railrunner - A child's ticket. Kids under the age of four can travel the network free of charge, provided you can prove their age. Kids aged four through eleven can be a railrunner. Railrunners are valid an adult over the age of 18 is with them, with at most three railrunners per adult. The railrunner is valid on all modes of train transport bound to the Netherlands excluding only the Thalys. The cost of a railrunner is fixed at €2.50 per child.
  • Groepsticket - A ticket for groups, costing €7.50 or more. After three people (€22,50) the cost changes to €1.50 per extra person, with up to seven people being able to use a group ticket. The main ticket holder (the person ordering the ticket) should be present with the group at all times. The ticket may not be used during rush hour.
  • Day-pass - Grants a whole day on the network, no matter what train you use (except Thalys). The ticket is valid for a day at the fixed cost of €50.60.
    • Day-pass bicycle - An add-on for the day pass, allowing you to bring your bike on the train, provided you have one. The supplement costs €6.20.
    • Day-pass dog - Another add-on for the day pass, allowing you to bring your dog on the train for €3.10.
  • Amsterdam Travel Ticket - A three-day ticket allowing you to use Amsterdam's public transit for €16, €21 or €26 for a single, two or three day validity respectively.
  • Amsterdam Region Travel Ticket - Travel the main sights of Amsterdam's surroundings, costing just €18.50.
  • Holland Travel Ticket - A ticket valid all-day on weekends or outside morning peak hours (06:30-09:00) on weekdays (€39), or at anytime on a given day (€55) using train, bus, tram and metro. The ticket is valid on all railway services except Thalys and Eurostar. Unlike other products listed here, this is not loaded on an OV-chipkaart and must instead be picked up at AKO bookshops at Schiphol Airport or Amsterdam Centraal station. Travelling on Intercity Direct or ICE will require you to purchase the supplement as usual.
  • 2-1 Supplement - Allows you to upgrade your ticket to a first class ticket for €5. Valid on the above tickets.
  • ICE Supplement - Costing €2.40, you will be able to use the ICE trains so long as they are within the Netherlands. Travelling outside of the country with this supplement will result in a fine.
  • Intercity Direct Supplement - Also €2 40, this supplement allows you to use the Intercity Direct between Rotterdam and Amsterdam. Also available with the duration of a month (€61) or a year (€51 per month).
  • Euregio-ticket - Valid for a day in the Meuse-Rhine area for €18.50, with validity in the Netherlands, Belgium and Germany during peak and off-peak hours.
  • Train + tram/bus - Made for tourists, the Train + tram/bus ticket allows for a connection to attractions in Bloemendaal, Arnhem, the Efteling, Eindhoven Airport, Scheveningen and more. Price depends on the connection you want. A full overview of which can be found in the webshop.

Tips for saving credit[edit]

€0.90 per kilometre may seem like a high price. There is talk to make rail travel more affordable, but until some plans are actually put in motion, the only way of saving money on your journey while not breaking the law are by taking a subscription to a travel product or buying a day pass that covers a certain region.

Passengers taking the Intercity Direct and whose journeys involve the route from Schiphol to Rotterdam Centraal must purchase a €2.40 supplement; however the cost of the supplement may be reduced to €1.40 if passengers take an Intercity Direct train during off-peak hours and tap their anonymous/personalised OV-chipkaart on the designated red poles found on the platforms (valid until 8th December 2018 only).

Subscriptions[edit]

Subscriptions are perhaps the most straightforward way of saving money. Nederlandse Spoorwegen offers eight season tickets for saving money, which are usable in all of the Netherlands:

  • Dal Voordeel (Off-peak discount) offers a 40% discount on weekends and during off-peak hours, at a cost of €4.16 per month (€50 per year).
  • Altijd Voordeel (Always discount) is the same as Dal Voordeel, but offers an additional 20% off during peak hours starting at €22 per month (€264 per year).
  • Weekend Vrij (Weekend-free) at the cost of €33 per month (€396 per year) offers unlimited travel on weekends and a 40% discount during off-peak hours.
  • Dal Vrij (Off-peak-free) offers unlimited travel on weekends and during off-peak hours for a €102 fee per month (€1,224 per year).
  • Traject Vrij (Route-free) gives you unlimited travel on a specific route, as well as a 40% discount on all other routes, though the cost is route-specific.
  • Altijd Vrij (Always free) is the all-in-one subscription, offering unlimited travel during the weekends, off-peak and peak hours for €333 per month (€3,996 per year).
  • Grensabonnement (Border subscription) gives unlimited travel along specific routes starting at the national border and 40% discount for up to three travel companions. Again, the fee is route-specific.
  • Kids Vrij (Kids-free) ironically requires you to bring your kids aged 4-11 with you, allowing them to travel for free at any time. This is the only subscription that is fully free of costs.

Students in the Netherlands, domestic and foreign, can request a Studentenreisproduct (Student travel product), which can only be used if you're a student, but also once you're in the Dutch student financing system, DUO. You require a personal OV-Chipkaart, to which you then link your studentenreisproduct. More options for students can be found here.

Should you need to use the train a lot when working in the Netherlands, have a look at Business Travellers' subscriptions. Requesting these will often require a validation from the company that employs you.

The discounts stated above are based on the fares of regular (Sprinter and Intercity) train journeys. This means that unless stated otherwise, passengers with subscriptions are liable to pay for supplements if travelling on Intercity Direct and ICE trains. These subscriptions do not extend to Thalys and Eurostar journeys.

Using the train[edit]

The Nederlandse Spoorwegen website has information about services at every station on the Dutch network, including accessibility, bike rental, lockers, waiting rooms, service desks, shops and restaurants, toilets and taxi / park and ride facilities. Departures per station can only be found on the Dutch version of the website, but the page does not need much translation. Simply type in the name of your station, click Zoeken (search), and an overview of departure times pops up. The four tabs are named Tijd (time), Naar (to / destination), Vervoerder (railway operator) and Spoor (platform). The content of the table is rather universal and needs no translation. At the bottom of that page you will also find current disruptions on the network, be it planned maintenance or unexpected interruptions. Again, the names of the stations need no translation. Terms often used are tot en met (up to and including) and tussen (between).

See also: Dutch Phrasebook

At the station[edit]

A TB7-display at Baarn Station. These displays are the most commonly used displays on stations, showing the departure times, destinations, platform and service.
Double LCD screen at Den Haag Hollands Spoor (HS).

If you aren't familiar with the journey you wish to take, arrive at the station with time to spare. Entering the station is simple. Smaller stations can be entered without any hassle, but before boarding the train you will have to 'check in' with your OV-Chipkaart at one of the posts available on the station. In addition, most passengers who wish to take the Intercity Direct or ICE trains within the country have to tap their OV-chipcard using the designated red pole as it will deduct the €2.40 supplement required for travel on such services. Tapping on the red supplement pole won't be necessary if the supplement was purchased in advance or if a passenger's subscription already includes it. These are always found on the platform. Larger stations have barrier gates, requiring you to 'check-in' before entering the station. These gates have the same function as an OV-Chipkaart pole. Checking out at the same barrier-equipped station without travelling anywhere won't charge your card's balance. The barriers are merely there to prevent fare evasion. Be sure to 'check-in' with the operator running the service you plan to use; being 'checked in' with NS whilst on an Arriva train will result in a fine or warning.

All stations have LCD-displays showing the upcoming departures, with the first departing train always on top. These show the time of departure, platform, destination and service. These signs are located at the entrances of smaller stations, or in the main lobbies of the larger stations, often labelled Vertrekkende treinen (departing trains).

In the main hall of the station, should it have one, there are always double LCD-screens per track, showing the direction to the stairs up or down to platform level, the two tracks you will find at the other side of the stairs, the two displays showing the time of departure, service, destination and the train after it. The same display also has an analogue clock embedded in it.

At platform level the same display can be found, though only with a single screen. It will show the platform you are on, the time of departure, destination, service, stations visited on that specific journey, as well as further details and the train departing after it. These displays too have an analogue clock embedded.

The largest stations in the Netherlands either already have or will soon have gigantic LCD displays in their main lobbies showing roughly the next half hour of departures. Again, these displays show the time of departure, destination, platform, train type and further information, most often some of the calling points of each train.

Should anything unscheduled occur, then the displays will update with that information and an automatic announcement in Dutch can be heard. If the train is international, this will often be repeated in German, French and English. Trains in the Netherlands are not identified by numbers or IDs, instead, they are identified by their destination and time of departure (e.g. "The 16:08 Sprinter to Leiden Centraal via Lammenschans") (Dutch: "De sprinter van 16:08 naar Leiden Centraal via Lammenschans").

On the platform, stand back from the edge, behind the white dashed line if possible. Trains don't always stop at platforms, and the vortex caused by trains speeding past might pull you onto the track or under a train if you're standing on the edge of a platform. Do not use flash photography as it may distract the train drivers.

Station services[edit]

If you fancy a snack or think you'll need something to eat before arrival, now is the time to get one. Aside from the PROTOS trains on the Valleilijn, no trains have either a restaurant car or vending machine. The PROTOS only has the latter. Larger stations, often the ones where you have to switch trains to get somewhere, have shops in their main lobbies. These can include:

  • Starbucks: the well-known coffee chain from the United States.
  • AH ToGo: An on-the-go version of Albert Heijn, one of the largest supermarket chains of the Netherlands.
  • Smullers: A snackbar, often featuring the Dutch concept of Eten uit de muur (Eating from the wall). No, they won't throw your hamburger onto the wall expecting you to use the wall as a table. Instead, you throw a euro or two into a vending machine and you get a hamburger, Broodje kroket or Frikandel in return. If the concept scares you, don't worry. They also have a regular counter where you can order a snack, a drink or Belgian fries
  • De broodzaak: A sandwich shop
  • Burger King
  • Kiosk: Usually on the platform, where you can quickly pop out of the train to get a coffee, tea or other while your train awaits departure on another platform.

Many of the larger stations also have information counters, where you can get your ticket if you'd rather talk to station staff. The ticket you get is a disposable chipkaart, which can only be used once, and will have an additional cost for printing. Also, aside from Intercity trains and the Sprinter LightTrain, trains do not have toilets, and smaller stations might not have a toilet. Be sure to time your visit wisely, and always take your luggage with you when leaving a train, even if you intend getting back on again in a minute or two. Trains never wait long at a station. Besides, most services run every 15 or 20 minutes or even 10 minutes on several lines.

Finding your way about[edit]

Signage can get pretty specific. For example: paper money larger than €200 isn't accepted here.

If you can read Dutch or German, then interpreting the signage everywhere will not cause many problems. Otherwise, the language barrier can make your journey stressful. However, the signage is not too hard to understand if you know what you're looking for. Some words in Dutch resemble those in English. During your journey, you might run into the following signs or labels frequently:

  • Bewaakt - Guarded, often accompanied with the symbol of a guard or policeman and a bike, meaning that this is a guarded bike shed or garage.
  • Camera-toezicht - Camera surveillance, found on every station.
  • (Fietsen)stalling - Bike storage area, either a bike shed or garage.
  • Fietsverhuur - Bike rental, where you rent a bike with OV-Fiets.
  • Geen toegang - No access
  • Gehandicapt - Handicapped, most often referring to accessible toilets.
  • Halen en brengen - Collect and drop-off, for use by private cars.
  • Heren/Dames - Men/Women, toilets.
  • Lift - Elevator
  • (Niet) roken - (No) smoking. Smoking is strictly prohibited in indoor public spaces; therefore, smoke outside if these signs cannot be found.
  • Parkeren - Parking
  • Spoor - Track. The symbol accompanied with this text is the number of the platform you're on. Platforms are always labelled per track instead of individually.
  • Taxi - Taxis
  • Uitgang - Exit, should you have enough of travelling by train for a moment.
  • Wachtruimte - Waiting room

All signs except for the exit sign have a white background and a blue pictogram. The exit sign is green with a white pictogram.

Finding a train on the go[edit]

Geel bord at Amersfoort station describing the service to Schiphol ✈ and Enkhuizen.

Aside from the NS Reisplanner and other tools to help you plan your journey, it is of course possible that you're refraining from those tools for whatever reason. Luckily for you, the connections are all still written down on posters found throughout the stations, most often at the entrances of smaller stations or the throughway to the platforms at larger stations. They work as follows: At the top of the page you will find the direction of the trains. On the image to the right this is Weesp, Duivendrecht and Schiphol ✈ OR Amsterdam and Enkhuizen. The line pictures has two termini, Schiphol ✈ and Enkhuizen. Often looking at the schematic below the directions is more insightful. Stations listed with Intercity logo.jpg have Intercity trains stopping there. Sprinters stop at all stations unless mentioned otherwise (which is rarely the case). Below that you will find a massive table listing (from left to right) the departure time, days on which the train is in service, the platform it departs from, the line operator and lastly the destinations and type of train. On the bottom of the page you will find some small information, such as footnotes explaining irregularities, as well as some other information. Often found terms here are:

  • Maandag - Monday
  • Dinsdag - Tuesday
  • Woensdag - Wednesday
  • Donderdag - Thursday
  • Vrijdag - Friday
  • Zaterdag - Saturday
  • Zondag - Sunday
  • Januari - January
  • Februari - February
  • Maart - March
  • April
  • Mei - May
  • Juni - June
  • Juli - July
  • Augustus - August
  • September
  • Oktober - October
  • November
  • December
  • Van - starting, start date
  • T/M - Up to and including, end date
  • Stop vanaf [x] op alle stations - Stops at all stations after [x]
  • Stopt ook in [x] - Also stops at [x]
  • Stopt niet in [x] - Does not stop at [x]
  • Vertrekstaat [x] - Time schedule for station [x]

The yellow signs however are bilingual nowadays, all the footnotes are printed in both Dutch and English.

Boarding the train[edit]

Train balconies are always divided from the main parts of the train, albeit not always with physical walls or doors. Should there be no seat in sight, then it is perfectly fine to stand here.

You must have a valid ticket or validated OV-chipcard before boarding the train. If you were not able to purchase a ticket and/or validate an OV-chipcard due to a defective machine please report this immediately to the conductor.

If you have a seat reservation for an international train, then watch the display at platform level for your coach number. All trains have automatic doors, having a single button to open them per entrance. On the inside these may be on either side of the doors. These are almost always labelled with two arrows pointing away from each other. In older NS stock these labels also have the doors pictured, as well as an additional button for closing the doors. The doors are always locked when the train is moving. In newer stock, pressing the button to open the doors while the train is slowing down for the next station will light up the LEDs around the button, and will open the door once the train has stopped. Generally, it is best to press the button to open the doors as soon as the train has stopped, as in some stock pressing the button may open the doors regardless of the train having stopped. This button may occasionally not work properly, in which case, it should open after being pressed a second time. When the doors open, people leaving the train get priority over people boarding the train, therefore, always stand out of the way for people leaving the train.

Finding your seat[edit]

Having a ticket never guarantees a seat. Be prepared to give up your seating if someone having trouble standing upright approaches (e.g. elderly people or pregnant women). If someone requests you to give up your seat, you do not have to oblige, though it is much appreciated if you do, should the person have a valid reason to need the seat.

Always keep your ticket, reservation or OV-Chipkaart with you. Do not tuck it away somewhere deep in a rucksack, as you might be checked at any time for having paid for the journey, albeit by OV-Chipkaart or E-Ticket, a subscription or seat reservation. Should you lose your OV-Chipkaart, you can report the card as stolen or lost. Should the card break, then you can request a replacement.

Station stops are normally announced twice over the train intercom, followed by a reminder: "Reist u met de OV-Chipkaart? Vergeet dan niet om uit te checken." (Travelling with an OV-Chipkaart? Do not forget to 'check-out'). These messages are most often automated, though on Intercity trains and Sprinters they will most often be announced by the train driver, who may be difficult to hear. Therefore, always check the carriage display on either side of the carriage, showing the next few stops as well as a time of arrival. Some railway operators may put advertisements on these signs as well, so wait a bit until the display switches to the right screen.

Travelling with luggage[edit]

Bikes can only be stored in the therefore dedicated carriages. If there's a big symbol of a bike on the side of a train, you're good to go.

Most Dutch trains are designed for travelling rather short distances, as the Netherlands is not a big country. Therefore, many travellers will not carry much luggage. This of course is different on international trains.

As a general rule of thumb, there is more space on single level than on dubbeldekker trains, though the amount of space in the latter might surprise you. Luggage can also be put under the seats; a space that remains unused surprisingly often. Be kind to your fellow travellers and never put your luggage in the walkway of the train; this is a safety hazard as well as a nuisance. Passengers leaving the train often stand up ahead of the arrival time as many trains tend to leave as soon as everyone has got off and on the train. When the train driver applies the brake, people might fall or stumble, and your luggage might break their fall if they do, but it is way more common that they get their foot tangled in one of the straps on your rucksack, duffel bag or other. Only when it doesn't fit in the luggage racks or your seat is it acceptable to use the walkway as storage space. At that point, however, be prepared to answer "Waarom neem je niet gewoon een taxi?" (Why don't you just take a cab?).

Have you left an item on the train or lost track of it during your journey? No fear, help is always near. Nederlandse Spoorwegen stores an awful lot of lost items in their warehouse. If you've lost anything on their trains or in any station, then get in touch with them via their website or by calling them (+31 307 515 155). Arriva also stores your items for some time, though their contact form is only available in Dutch. Get help from Dutch passersby or station staff, who will most likely be willing to help you out. Breng, again has the same issue with their online form, though they do offer a quick and handy overview of recently found items along with a photo, making it more accessible to non-Dutch speakers. The same goes for Keolis. Connexxion's online form is somewhat more easy to translate, and you can most likely figure out what to write and select with a dictionary or translation service at hand.

Combining modes of transport[edit]

Cycling might be the mode of transport most combined with the train network.

The Netherlands being one of the most bike-friendly and cycling enthusiast countries on Earth, there is usually some bike parking at stations, sometimes even a whole dedicated garage just for bikes. Utrecht Centraal will have the largest bike garage from 2018, which will be able to store up to 12,500 bicycles. Bikes often have a dedicated lane if not road to themselves. Cycling in the Netherlands is the cheapest and perhaps the safest way to get about from station to destination. Above that, they are often not much slower, if not faster than taking a bus or car through a city. Dutch law does not require you to use any form of safety measures (i.e. a helmet or knee-pads), so don't waste time looking for a place to find some.

Stations are usually well connected if not the hub of the local bus or urban rail system. The OV-Chipkaart can be used on buses, trams and metros, with an alternative to the Chipkaart lacking more than OV-Chipkaart support. To find a connecting mode of transport on the fly, look for the signs with the white background and blue pictograms. They will guide you to a bus, tram or metro (which are all spelled the same way in Dutch), a stalling ((bike) shelter), bewaakt (guarded (bike shelter)) or fietsverhuur (bike rental). The OV-Chipkaart is fully integrated into the Dutch public transit system, so prepare to use the card for not only access to vehicles, but also for luggage lockers and private bike lockers.

Big stations often have special departure boards dedicated to buses and trams, making it easier for you to see where your bus or tram leaves, and giving you the pleasure of having to not getting soaked during heavy rainfall while waiting for a bus. When continuing your travel by bus, be sure to check-out your OV-Chipkaart when getting off the train, and checking in as soon as you enter the bus, as rail travel costs are based on distance travelled, while busses' costs depend on time travelled. Should you prefer to pay for a bus ride by credit or debit card, then you can do so since December 2017. Cash payments for bus tickets have since been stopped on paper, but many busses still accept cash for a ticket.

OV-Fiets locker at Rotterdam Alexander station.
OV-Fiets dispenser at Lent station.

OV-Fiets[edit]

OV-Fietsen, bikes available for usage through the OV-Chipkaart, can be found in the bike garage or shelter of the station. Which of the two the station you're using has, depends on the station. The OV-Fiets is a bike that can be rented using the Chipkaart. You will find them in the shelters or garages of the station either in a locker or a dispenser. You simply scan your OV-Chipkaart, after which the locker opens, or in the case of a dispenser, a bike rolls out. It's strongly recommended that you check the tyre pressure and fix the bike seat at the height that's most comfortable for you. Should your tyres have too little pressure, then look around: every station in the Netherlands is equipped with at least one bike pump (fietsenpomp). Should the seat be too high or to low, then undo the lock on the seat pin via the small lever, place yourself next to the bike and bring the seat up to your hip. This should be roughly the ideal height for you. Then simply lock the seat in place by turning the lock in the opposite direction and go on your way. Should the bike have punctured tyres, then take it to the mechanic found at the station. If there is none, return your OV-Fiets and get another one. This can be done free of charge within 15 minutes. The OV-Fiets is a subscription based service, though. The service is as good as free. The only cost charged per year is €0.01 to check and confirm your bank details. Feel free to unsubscribe from the service as soon as your journey to the Netherlands is over. The subscription can be ordered and here.

Additional costs will be charged when you return your OV-Fiets to a different station than the one you got it from (€10). Other than that, costs are €3.85 per 24-hour timeslot. A single bike can be used for up to 72 hours, after which the price changes to €5 per day. You receive an invoice for use of the OV-fiets every month via email and payment is made via direct debit.

Ferries[edit]

Hoek van Holland Haven with a ferry bound for the United Kingdom in front and the railway tracks behind it. Hoek van Holland Haven had its train services replaced with metro services in April 2017.

Domestic ferries in the Netherlands are only found as a link to the Waddeneilanden, which can all be reached with relative ease. Your OV-Chipkaart is not usable on ferries.

  • The ferry to Texel leaves from the harbour of Den Helder, the train station of which is serviced by NS, connecting the city to cities as far as Utrecht via Intercity and Sprinter. The 25-minute walk can be substituted by taking bus line 33 to Den Helder, Steiger TESO.
  • Vlieland and Terschelling are both connected by ferry to Harlingen. Harlingen Haven train station is located at a ten minute walk from the ferry terminal, but you could instead take bus 71 from Leeuwarden to get to the terminal as well.
  • Ameland can only be reached by bus from Groningen and Leeuwarden via lines 163 and 66 respectively. You will have to get off the bus at Holwerd, Veerdam. Both of these bus lines stop at their destination's train stations.
  • Schiermonnikoog can also only be reached via bus, connecting to Lauwersoog, Haven, which links to Leeuwarden (line 155) and Holwerd (line 163).
  • Borkum is the only German island that can be reached directly from the Netherlands. The Eemshaven train station can only be reached from Groningen. The trains are synced with the ferry departures, connecting to Eemshaven five times per day. The train leaves at the time it is scheduled to, no matter if the ferry is late, as the line from Groningen is a single track with an half-hourly service. Waiting for the ferry would result in a delay for all of the line.

The Netherlands also has international ferries, all of which connect to the United Kingdom.

  • IJmuidenNewcastle (UK): The IJmuiden harbour can be reached from two ways: Travel to Beverwijk Station, from which you take bus 74, heading for IJmuiden Zeewijk. You leave the bus at the IJmuiden Stationsstraat stop, which means Station street, reminding of the station here that was used up into the 1980s, after which services were cancelled and the stations of IJmuiden fell into disuse. From the Stationsstraat, walk uphill, taking the first road left (Neptunusstraat), followed by another left onto the Duinstraat. From this point you should be able to see the harbour and getting there is as simple as following the road you're on.
The quicker route, however, is to travel to Amsterdam Sloterdijk Station found on many of the lines from Amsterdam Centraal station, namely the lines to The Hague, Schagen, Vlissingen, Den Helder, Enkhuizen, Enkhuizen and Haarlem, all of which are Intercity connections, as well as Sprinters to Uitgeest, Hoorn, Zandvoort aan Zee, The Hague, Hoofddorp, as well as a Sprinter from Schiphol ✈ to Hoorn Kersenboogerd. From Ass, which is how Sloterdijk is abbreviated, bus 82 connects directly to the IJmuiden Sluisplein DFDS bus stop, which is way closer to the ferry terminal than the aforementioned IJmuiden Stationsstraat.'Ferries to Newcastle are serviced by DFDS Seaways.
  • Hook of HollandHarwich (UK): The Hook of Holland is directly serviced via a metro service by RET, which services Station Hoek van Holland Haven, which is the most recent train station to have its train services cancelled, having trains running there up until 2017. Metrolijn B, which the station is on, connects to the train stations of Rotterdam Alexander, Rotterdam Blaak and Schiedam Centrum. These in turn are the easiest to get to via Rotterdam Centraal, whether that would be by train or metro is up to you.

Unforeseen disruptions[edit]

Though rare, there may be moments when all the trains get cancelled due to circumstances such as heavy storms.

Most trains don't, but there will always be a chance that your train gets stranded or can't continue for a different reason. The most occurring of which are signal or switch malfunctions (Sein/wisselstoring) or a collision with a vehicle, animal or person (Aanrijding met voertuig/persoon). When in a hotel or anywhere else, you can check known disruptions on NS' website or the NS Reisplanner Xtra app on your phone. Their overview covers all of the Dutch network, including routes serviced by other operators. Here you can also find planned maintenance to the railways, so you won't be caught in surprise when you arrive at the station and the track is missing at your platform. You will be able to see the changes to your journey as well. When at a station, you can see disruptions on the main LCD screen in the station's lobby or entry way, as well as the displays by the tracks. In case of a delay, times on the station displays get rounded off to the nearest five minutes, while the NS Reisplanner does not round off times.

Should your train and the following few trains be unable to arrive or depart, then rail replacement busses will be dispatched. These are most often provided by the operator themselves. The operator may outsource this task, but rarely does so. It's best to ask around for information when this happens, as the place of departure of these busses is different per station, as are the stations they stop at. Even if a sprinter or stoptrein gets replaced, that doesn't imply that the replacing bus stops at all stations along the route.

Stations[edit]

Map of notable Dutch railway stations

The Netherlands has 397 train stations in service, divided over 388 municipalities. This excludes former railway stations that haven't been demolished, but includes stations with limited service, such as Utrecht Maliebaan, which is only used when the Spoorwegmuseum is open. These stations are all maintained by ProRail and serviced by NS, Arriva, Breng, Connexxion or Keolis. In the Netherlands, only the major stations are staffed.

Major stations of the Randstad[edit]

Major regional stations[edit]

Notable stations[edit]

Groenlo's railway station (now in use as a house) is one of many Standaardstations, being one out of thirteen GOLS-Groot stations, built in the 1880s, all of which are as good as identical to one another.
Arnhem Centraal, one of the stations rebuilt in modern times.

The first train stations built in the Netherlands were temporary, as the railways needed to prove their use before being accepted into the country. Most 19th century stations were built in neoclassical styles, some with German influences. The art-nouveau, known best from the Parisian metro, has only been used in a single station, Haarlem, which stands to this day.

Foreign railway companies got involved with train lines onto Dutch soil, building their own stations. Valkenburg's station, for example, is a misfit when it comes to Dutch station buildings. Stations alongside international borders were seen as a way of introducing the country, these therefore, even though they saw little in passenger numbers, were rather decorated.

The later 19th century and the start of the 20th century saw the rise of Standaardstations (Basic stations), which weren't basic per se, but rather a base of which several variations were made: a general blueprint. Take for example the GOLS Groot standaardstation, used for stations of the Geldersch-Overijsselsche Lokaalspoorweg-Maatschappij, active in the Achterhoek and Overijssel. Of the GOLS Groot type, thirteen stations were created. Of these four remain, being Groenlo's station, which has no line connecting it anymore, Haaksbergen's station, in use for a heritage railway, Terborg and Aalten, which are still in service on the line connecting Arnhem with Winterswijk.

The 1930s saw a switch towards somewhat more modern designs while not abandoning the classic look of stations. Examples are Amsterdam Amstel and Amsterdam Muiderpoort, both built by H.G.J. Schelling.

The Second World War saw a destruction of a lot of the Dutch railway infrastructure, including many stations. This allowed for rebuilding using pre-fabricated elements out of concrete, as is the case for Zutphen and Enschede's stations, as well as Nijmegen and Vlissingen's stations. The classic look was fully abandoned in the late 1950s, with Tilburg station being the first to make the radical switch, featuring a large floating roof covering the tracks and station building. Abandoned and rarely used station buildings which were still in service had their building replaced with smaller stations, often not being much more than a ticket desk.

Starting around 1980, the look of stations gained more importance where the functionality of the building first was of utmost importance. More money went into the buildings, allowing for much prettier stations, such as Almere Centrum, which has a shopping street running through the core of the building, Leiden Centraal, which main walkway form a major connection between multiple parts of town. Schiphol ✈, Rijswijk and Rotterdam Blaak were built over an underground railway.

The 21st century saw more use of modern materials. Utrecht Centraal and Arnhem Centraal have gone through major redesigns, leading to them winning many awards for their design.

Former stations[edit]

Hulshorst railway station may be one of the better-looking abandoned railway stations.

Where the aforementioned Groenlo railway station is no longer in use, with the line it was once connected to gone as well, it is not the only station with this fate. Stations in the Netherlands had their services cancelled en masse after the Blitz, with cancellations of service happening to this day. Former stations occasionally get a new purpose as a house, as is the case with Groenlo's station, but also as office, restaurant - you name it. Cancellations of service are not as frequent anymore, but stations that saw service end after Spoorslag '70, the 1970 service overview of the Dutch railways, part of a bigger plan to make the railways better by 1975, that have not been demolished yet, are:

  • The IJmondlijn is the line that Lovers' Rail, the first railway operator of the Netherlands serviced for several years. After they quit, the line was closed, leaving the stations of Driehuis-Westerveld, Velsen Zeeweg, Velsen-IJmuiden Oost, IJmuiden Casembrootstraat, IJmuiden Julianakade and IJmuiden to be abandoned in 1999. The stations are rather overgrown, but are able to be put back in service. The start of the line at Santpoort is still serviced by the HaarlemUitgeest railway, serviced with Sprinters.
  • Hulshorst's services were cancelled at the end of May 1987, the day Amersfoort Schothorst was opened, as the newly opened station made serving the small station close to impossible. The stations was to be closed after the Second World War, but was not, as a servitude laid on the station, a document made during the purchase of the land on which the station stood, which roughly stated that the station ought to be served at least four times per day, twice in both directions, had to stop at Hulshorst. The then mayor of Nunspeet, the municipality the station is in, remembered reading the document and the station was kept in service. When service was cancelled in 1987, there was no trace of the document, nor of anyone having seen or read it, which allowed for cancellation of service.
  • Kerkrade West and Wijlre-Gulpen both had their services cancelled once the railway they were on was discontinued in 1988. The railway since has become the Zuid-Limburgse Stoomtrein Maatschappij heritage railway, which services both stations, though not regularly. Also on this railway is Simpelveld, closed in 1992 with the closure of the MaastrichtAachen railway.
  • Soestduinen's services were cancelled in 1998, and was not destroyed as it received the status of municipal monument. The station was closed as not enough travellers used the station.
  • Rotterdam Hofplein was used as the terminus of the Erasmuslijn of the Rotterdam Metro network until this line was continued to Spijkenisse, and Hofplein was abandoned. The station still stands, housing mostly creative start-ups and the like underneath the former tracks.

Many other stations have quirks or simply notable things to them. For example, Arnhem Velperpoort, still in service, has the same entrance it had in the 1960s, though it is no longer an entrance. The station building has been converted into a workspace instead. Going east on the same line, you will find other quirks such as a post remembering the Stillewald Halt near Wehl, as well as the West and Stadion stations in Doetinchem, the first of which is now an office space, and the latter is an abandoned platform. The main station of Doetinchem up to 2017 used to have no tracks 1 and 2, as these were the cargo platforms removed in the 1980s. Every line has notable things, and looking out for them can be entertaining on an otherwise bland journey.

Trains and rolling stock[edit]

While accessibility is a bit of a problem with NS, there is talk of improving this issue with the two Nieuwe Generatie trains being built as we speak. Domestic trains that are wheelchair-accessible are marked with an icon (Handicap reverse blue background.svg). These trains generally have their balconies at platform height, removing the need for a wheelchair ramp or lift. When using an NS train, or an inaccessible train, it is required to ring up the service provider, giving them time to get a lift or ramp out. Due to the ineffective nature of this process, it is recommended to not use a train so long as you aren't using only local networks.

Mainlines[edit]

Stadsgewestelijk Materieel (SGMm).
Sprinter Lighttrain (SLT).
Two connected Koploper units near Haren.
A double decker intercity train plowing through the snow.
A DDZ-4 (Nieuwe Intercity Dubbeldekker) at the former Soestduinen railway station.
An ICR train crossing the Meuse near Ravestein, not far from Wijchen.
The Sprinter Nieuwe Generatie on a test drive between Amersfoort and Apeldoorn in September of 2018.

The Stadsgewestelijk Materieel or SGM for short, is a train used in the Sprinter services by NS. The term Sprinter has replaced the term Stoptrein (stopping train) fully at NS. The SGMs in service at this time are all of the type SGMm, the additional m referring to a modernisation that happened between 2003 and 2006, in which all SGMs had a mid-life revision. All SGMm trains run as Sprinters, in their iconic blue-white-yellow style. The SGMm is planned to be replaced by the Sprinter Nieuwe Generatie starting in 2018. If you know the terms Deutsche Bahn uses don't be confused - while the ICE Sprinter is the fastest train with the fewest stops DB has, the Dutch Sprinter is the slowest with the most stops.

Handicap reverse blue background.svg The Sprinter Lighttrain or SLT for short, is the replacement for the Mat '64, introduced to passengers in 2009, 45 years after its predecessor was put in service. The SLT is intended for Sprinter-lines with short distances in between stops - a bit like S-Bahn or RER, which makes them most common in the Randstad. Its light weight makes for a high acceleration, which results in shorter journeys, allowing for better usage of the routes.

The Intercitymaterieel or ICM for short, is an intercity train used by NS. The trains are nicknamed Koploper, as passengers can walk the entire length of several coupled units through the head of a unit. Its name translates literally to head walker, but the proper translation is leader. Like the Stadsgewestelijk materieel, the ICMs too have been modernised, changing their names to ICMm. The ability to walk the entire length of coupled units was removed at this time, as the function was likely to fail and cause delays. The ICM has a reclining chair, power outlet, footrest, reading light and lectuurnet, a little net in which you can find some newspapers or store your own books available in first class.

The Dubbeldeksinterregiomaterieel (DD-IRM) or Verlengd Interregio Materieel (VIRM) is possibly the most iconic train used on the Dutch rail network. Its name translates roughly to Double-decked inter-region unit and is most often referred to as Dubbeldekker by passengers. The DD-IRM is occasionally combined with mDDM trains, which were supposed to be taken out of service in 2010, but 44 of them were put back into service in 2016 after being modernised six years later. The VIRMs have wireless network and displays showing information about your journey in the modernised trains. The regular ones have a toilet for everyone to use, with reclining chairs and a footrest in first class.

The Nieuwe Intercity Dubbeldekker, abbreviated as NID or DDZ, are modified DD-AR and mDDM trains dating back to the 1990s. The DDZ runs both as an Intercity and Sprinter service, making it the only Sprinter stock to not feature the white-blue-yellow colour scheme. The DDZ is outfitted with wireless internet and a toilet, with first class extras being a reclining chair, power outlet, a reading light, footrest and a lectuurnet.

The Intercity Rijtuig (ICRm) is an outcast to some extend, not being an EMU. The wagon is mostly used on the HSL-Zuid service as Intercity Direct. The wagon features the standard reclining chair, footrest and lectuurnet in first class. Silence areas are spread through the carriages.

Handicap reverse blue background.svg As per fall of 2018 the Sprinter Nieuwe Generatie or SNG for short are being put into regular service on a few services. The trains are set to replace the ageing SGMm trains starting in the 2019 scheduling, which starts per December of 2018. Unlike the SGMm, the SNG will have toilets on board and will be entirely wheelchair accessible by having the entire floor of the train be at the same height as the platforms at stations.

The DDZ as well as the modernised VIRM feature double deck seating, having a somewhat disliked coupé-system. Throughout the train, you will find stiltezones (quiet zones), werken- en rustzones (work and relaxation zones), meet-and-greet zones and regular praatcoupés. The latter are found on the lower floors. The upper floors have the three stiltecoupé-variants:

  • Werken- en rustzones: These zones are dedicated for travellers to travel in quiet. The traveller is invited to read a book, work, sleep or talk silently. Seating is most often in rows, as you would have seating in a bus. The Werken- en rustzones can be identified with an emblem of a sitting person, surrounded with headphones, a book and a laptop surrounding him.
    • To make the system more complicated for everyone, this variation has a variation too. Should you be able to read the word 'Silence' or 'Stilte' on the windows, then you are in a stiltezone. You are very much discouraged to make any notable sound. Though you are allowed to have a snack or simply eat something, your fellow travellers may not be as much of a fan or you unpacking your lunch in a stiltezone.
  • Meet-and-Greet zones: Meant for meeting people. Seating is most often in groups, with seats facing each other. There are even lounge areas for groups. The traveller is welcome to talk, use their phone to call someone and have extensive conversations at a regular volume. This zone can be identified with an emblem of two people facing each other, with a speech-bubble above their heads.

International and high speed trains[edit]

A TGV Thalys PBA near Amsterdam Sloterdijk.
An ICE 3M at Arnhem Centraal.
Bombardier TRAXX (NS HighSpeed 186) with Intercityrijtuigen in Fyra livery.
Eurostar e320 (British Rail Class 374s) at Amsterdam Centraal.

The Thalys PBA and PBKA units have little difference amongst them. The PBAs are used on the Thalys network between Paris, Brussels and Amsterdam, and PBKAs also go to Cologne (or Köln in German). Both units can and occasionally are coupled. Both trains are part of the French TGV-family. These trains can mostly be seen in the Dutch stations of Amsterdam Centraal, Schiphol ✈ and Rotterdam Centraal.

ICE 3M trains are used by Deutsche Bahn on international intercity journeys. Of the seventeen ICE 3M trains that use the Dutch network, fourteen are owned by DB, and 3 by NS. The "M" stands for "Mehrsystem", i.e. the ability of the trains to run under multiple voltages and in multiple rail systems, in this case the Dutch and the German one. The only line that these trains ride on is the AmsterdamCologneFrankfurtMannheimFreiburgBasel-line, stopping on the Dutch stations of Utrecht and Arnhem. DB promises free WiFi even on the Dutch stretch of its ICE journeys.

DB also runs its own InterCity (IC) trains to and from the Netherlands for example on the Berlin - Amsterdam route. As of 2017 they use a hodgepodge of rolling stock most of it refurbished since 2012 and capable of top speeds up to 200 km/h (120 mph).

Since the aforementioned V250 Fyra trains were only good for forty days of service, NS owns and borrows Bombardier TRAXX or NS HighSpeed 186 electric locomotives. The locomotives are being used in combination with the Intercityrijtuig (Intercity carriage) or ICRm for short. The trains run on the HSL-Zuid line (Amsterdam — Breda), as well as the Amsterdam — Brussels line.

The newest international train to the Netherlands is the Eurostar e320, known in the United Kingdom as British Rail Class 374. The train visits the Netherlands since 2017 on the Eurostar Amsterdam — London service. The train is capable of speeds up to 320 kilometres per hour (200 mph) and has some 900 seats divided over 16 carriages.

Local trains[edit]

Protos in the Valleilijn-livery.
An Arriva Spurt, better known as the Stadler GTW Diesel unit between Apeldoorn and Zutphen.
A R-Net FLIRT-3 near Zevenhuizen during one of its test rides before being put into proper service.
A LINT 41-H in Twents livery. These trains can be found on several local lines in the province of Overijssel.

Handicap reverse blue background.svg The Protos is an electric unit, of which five are in service in the Netherlands. All of which are used by Connexxion on the Valleilijn (AmersfoortEde-Wageningen). The units aren't popular, only six have been sold after some ten years on the market, Connexxion being the only buyer.

Handicap reverse blue background.svg The Stadler GTW is by far the most popular train on the local railways. Arriva, Breng, Connexxion and Veolia used the train, with the latter two no longer servicing in the Netherlands. Breng only uses the diesel model, Arriva uses both diesel and electric models and Connexxion uses only the electric model. Veolia's trains have been taken over by Arriva, which got the concession for Limburg in 2016. Stadler being a Swiss-German company, the name stands for "Gelenktriebwagen" or articulated railcar.

Handicap reverse blue background.svg Stadler FLIRTs are used by Arriva in Limburg, R-Net in (mostly) Zuid-Holland, Abellio rail on border-hopping services into Germany as well as NS itself in mostly the southeast of the country to help support the Sprinter services. The FLIRTS are used by NS to replace the first generation of SGM units. Arriva has ordered eight additional FLIRTS to service Limburg starting in 2020, as well as 18 Flirtino's, which are diesel-electric hybrid trains, which too will start service on the northern lines by 2020. As of December 2017, Keolis and Connexxion will also have a small collection of FLIRTs riding on the Hanzelijn (Kampen – Zwolle – Enschede) and the Valleilijn respectively. Despite the name being a German abbreviation for "flinker leichter innovativer Regionaltriebzug" (fast light innovative regional train/railcar) it is virtually always pronounced as an English word.

Handicap reverse blue background.svg The LINT 41/H trains are the oldest trains on local networks at this time. Most of the Dutch models have come from Syntus (now Keolis), which took 25 of them in service in 2001. By 2012 this number was down to nine, as Keolis had lost a large number of local concessions. Some of these were transferred abroad, and some were bought by Arriva and Veolia. Arriva bought seven additional LINT 41's in 2016.

Future trains[edit]

The Intercity Nieuwe Generatie show model, unveiled at a press-conference in October 2017.

NS expect to get two newly built trains onto the rail network by December 2021. These are the Sprinter Nieuwe Generatie (2018) and Intercity Nieuwe Generatie (2021) - "nieuwe generatie" meaning "new generation". Both trains aim to be more modern than the current ICMm and SGMm models in service. A whopping 118 SNG and 79 ICNG trains have been ordered. They will feature toilets (which until the coming of the NS FLIRT weren't available in Sprinter trains) and power sockets, as well as loads of seating options. The trains will both be way more accessible for the disabled, having the floor at platform level, as the SGMm is not at all fit for people bound to wheelchairs, as entering the train requires using two high steps from platform level, a hinder of some 30 centimeters. The Nieuwe Generatie trains are also NS' response to the ever increasing number of travellers on the rail network.

Arriva has announced that it has placed an order for several new trains by Stadler to service some of the northern lines around Groningen. The service will be ran using Stadler WINKs. The WINKs are planned to be put into service in 2020.

Heritage and steam railways[edit]

Steam train on the track between Rotterdam and Gouda during the Annual Steam Train Days (Jaarlijkse Stoomtreindagen) of October 2015.
See also: Heritage railways

When many lines were being closed between 1930 and 1960, some initiatives popped up to save several of these railways, making them heritage railways. All of these run steam trains. Listed below are the museums that have their own railways and running stock:

  • Nationaal Spoorwegmuseum (NSM) in Utrecht is the biggest and best-known museum with one of most every train that has ever been in Dutch service.
  • Museum Buurtspoorweg (MBS) between Haaksbergen and Boekelo runs on the remains of the DoetinchemEnschede railway.
  • Museumstoomtram Hoorn – Medemblik (SHM) between Hoorn and Medemblik, which uses tram running stock, yet uses a former local railway.
  • Stichting Stadskanaal Rail (STAR) runs a part of the line between Zwolle and Stadskanaal that has been partially broken up. The section between Zwolle and Emmen still exists, as does the part between Musselkanaal and Veendam in Groningen. The line might be reused by Arriva in coming times, as the province too supports this. STAR supports this aim to improve public transport between Groningen and Stadskanaal, though it wishes to continue its own services.
  • Veluwsche Stoomtram Maatschappij (VSM) uses the railway between Apeldoorn and Dieren, starting its services back in 1975.
  • Zuid-Limburgse Stoomtrein Maatschappij (ZLSM) rides trains between Valkenburg aan de Geul, Schin op Geul, Simpelveld and Kerkrade.
  • Stichting Stoomtrein Goes – Borsele (SGB), is a reverse SHM, riding a former tramway of 14 kilometres (8.7 mi) between Goes and Borsele with steam trains.
ICM scale model running on the Madurodam model railway.

The Netherlands has a lot of narrow-gauge railways, most of which aren't noteworthy, having little when it comes to rolling stock and a scarce amount of track. The two most notable narrow-gauge railways, however, as well as heritage tramways are listed below:

  • Stoomtrein Katwijk-Leiden (SKL) runs around the Valkenburgse Meer, not far from Katwijk and services half of the year from Ascension Day until the last weekend of September.
  • Efteling Stoomtram Maatschappij (ESM) can be found at the Efteling in Kaatsheuvel, connecting many of the attractions throughout the park with one another.
  • Electrische Museumtram Amsterdam (EMA) or Tramlijn 30 (Tram 30) is a heritage tramway running in Amsterdam alongside the sixteen other regular tram services of the nation's capital. The line is historically speaking not a tramway but instead a railway. The railway is the last remaining piece of the Haarlemmermeerspoorlijnen, a series of railways located around the Haarlemmermeer.
  • Tramlijn Nederlands Openluchtmuseum (NOM) services the Openluchtmuseum (open air museum) in Arnhem, connecting the vast park via tramway. The park is dedicated to showing the everyday aspect of the Dutch history, making the trams a lovely touch to the whole.
  • Rotterdams Openbaar Vervoer museum en Exploitatie van Oldtimers (ROMEO) is a foundation dedicated to running the heritage tramway of Rotterdam, lijn 10. The foundation features a vast collection of trams and tramway and Rotterdam-related vehicles. Line 10, however, only runs in summers.
  • Rijdend Tram-Museum (RTM) in found in Ouddorp, Zeeland and runs trams across the Brouwersdam, one of the dams of the Delta Works, connecting the islands of Goeree-Overflakkee and Schouwen-Duiveland.

Lastly, if you'd rather watch trains instead of travelling with them, then visit Madurodam in The Hague. Madurodam is a well-known miniature city featuring many landmarks of the Netherlands, as well as four kilometers of model railway at a 1:25 scale. On and along this track you will find many locomotives that have been and are used by NS Reizigers and NS Cargo, as well as models of the iconic Wadloper and Mat '64, as well as VIRM and Thalys models, running between scale models of the stations found in Utrecht, Groningen, Enkhuizen and Valkenburg. The Utrecht model is, funnily enough, older than the station it is based on. The scale model was revealed in 2007 to demonstrate the look of the station design.

Stay safe[edit]

"Emergency brake: Pull this lever in case of an emergency. Misuse will be punished."

The Dutch railway system is very safe, similar to its European peers. Accidents at grade crossings do happen, but generally they end worse for whatever is on the tracks than the train or the people inside it. The last accident with on board fatalities happened February 23, 2016 at a rail crossing without barriers near Ommen. In the 21st century, only six fatal railway accidents happened, accounting for seven deaths in total. Inclement weather that may endanger trains or passengers often leads to service being interrupted as a precaution, which understandably enrages travelers but enhances safety. ProRail, which is in charge of maintenance of the railways, wants to have all barrier-less crossings to have barriers by the end of 2018, which will make accidents even less frequent.

Crime on trains - aside from occasional pickpocketing and "misplaced" luggage - is rare but should you feel threatened or harassed, talk to a conductor if you can find one - not all trains are staffed with more than just one conductor. Sadly enough, the conductor is more often the target of harassment than a traveller, often for simply doing his job. Treat railway staff with the same respect you'd have for a policeman. If no conductor is to be found, look around. Often you will either find an 0800- phone number on stickers in your wagon or find a noodtelefoon (emergency phone), labelled with SOS either at a central location of your wagon, or at the wagon's balcony. Call this number or press the button to talk to the operator's staff that will help you out as well as inform the appropriate emergency services. Do not use the emergency brake unless you've been told to by staff, which, even in the case that is is necessary, is very unlikely. Using the emergency brake locks the train for some time, disallowing it to continue on the tracks. By engaging the brake you're not only making life-threatening situations worse by making it more difficult for emergency service to reach the train, you're also making many people very mad by causing a delay on their daily route. Also, misuse of the emergency brake (Noodrem) is often severely punished, most often in the form of a large fine. No matter the severity of the situation, the Noodrem may never be used in a tunnel.

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